Great hotel, but we arrived at 4:30, party of 9, with a check-in time of 3:00pm. and only 1 room was ready, and if we took that room it would be away from the other rooms. We had no choice but to take that room so we had a place to go with all our luggage while we waited for the additional rooms to be available. WE were all exhausted after a day of travel and finally able to get to check-in to the other rooms by 5:15, which were on another floor.
The rest of our stay was wonderful. Staff is very helpful, especially the Concierge. The doormen are very friendly and prompt with service and overall a very nice stay.
The location is perfect for walking to historical sights, Fenway Park, dining, and shopping.
Room was good-sized, bed was comfortable, air conditioning adequate, shower & bathroom also nice.
Staff was friendly and helpful.
Bar was ok; had breakfast in restaurant the last morning and the service & food were average, nothing special.
We stay at the Sheraton every time we had up to Boston for a Red Sox Game. The Sheraton is a great location for walking to the game. It adjacent to the Prudential Center and Copley Square and we typically get to Quincy Market and Faneuil Hall as well. There is some construction going on across the street. My husband likes to be high up but didn't want to have the view obstructed. Claudia was able to put us in the North Tower, 22nd Floor overlooking the river. No obstructed view there. Its a little pricey for a one-night stay but we've been doing it for years and its worth the convenience for the walk as well as getting on and off the highway.
Boston’s elite hold court in Back Bay’s shops, restaurants, and townhouses. Newbury Street hosts upscale boutiques and cafes, while locals flock to the Prudential Center for shopping and dining. The Central Library in Copley Square nods to the city’s imposing literary tradition and serves as the landmark starting point for the Boston Marathon. The Red Sox and historic Fenway Park are blocks away.
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