Having stayed 5 nights in a so called 'luxury hotel' coming to Copley Square Hotel was such a relief to see that this really was a class hotel. From being offered complimentary umbrellas because it was raining outside, to the wine reception every evening our stay was just fantastic. All hotel staff were warm and helpful and Our room was very spacious and the bed was huge and comfortable. when we return to Boston we shall certainly be looking to stay here again
My sister and I stayed here for four days for a shopping and dining trip. The Colonnade was an excellent choice. Well-located and in the middle of Copley Square with easy parking, we had no complaints. The Brasserrie Jo off the lobby is a friendly, welcoming place to go for a meal or a late night drink or snack. The rooms were clean, quiet, warm (it was cold and windy outside), and well- furnished. The housekeeping staff was on top of things- no complaints. We both thought this is the place we will stay on future Boston trips.
The location of this hotel is fantastic. It is an incredible value for the price. Staff was extremely friendly. Hotel looks old from the outside but my room was updated. Walls were a bit thin, so I feel bad for people next to me when I was getting ready for work at 5:45.
I stayed at the hotel for a nearby conference. Easy access to/from airport via the Logan shuttle (only $5US each way) with drop-off/pick-up half block from the hotel - about 20 minute ride. Easy to walk everywhere. Area is quite expensive / high end stores and restaurants.
Beautiful hotel in the heart of Boston evoking days from a bygone era. Really enjoyed cocktails and food in their bar, a very lively spot with great bartenders (mixing fantastic cocktails!). The food is excellent as well. My room was a bit small but no unexpected in an older hotel. Nonetheless, it was extremely comfortable and quiet. There is excellent shopping right across the street with Neiman Marcus and a host of other upscale shops in the adjacent mall. The hotel is within walking distance of many excellent restaurants. I would return here without hesitation.
Stayed here for a weekend in November 2015. This is a lovely little old-style boutique hotel in an excellent location - convenient to shopping, dining, Fenway Park etc. The staff are excellent, very helpful and friendly even at 4am during our checkout. The lobby is gorgeous & smells delightful. Also liked the City Table & City Bar dining options in the hotel.
I will warn you that this hotel, while pretty and "antique", is not for people who place great importance on spacious accommodations or the newest best everything. The rooms were on the small side and the bathrooms are quite cramped (our toilet was diagonally positioned between the vanity & shower because there wasn't really enough room). The shower head was too low for my 6'4 husband. The elevators, being older, are slow.
I wouldn't let these things deter you from staying at the Lenox because it really is a lovely place, but you should be warned that this is not a super new sparkling hotel.
Boston’s elite hold court in Back Bay’s shops, restaurants, and townhouses. Newbury Street hosts upscale boutiques and cafes, while locals flock to the Prudential Center for shopping and dining. The Central Library in Copley Square nods to the city’s imposing literary tradition and serves as the landmark starting point for the Boston Marathon. The Red Sox and historic Fenway Park are blocks away.
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