"The staff were so friendly and attentive. We stayed three different nights during our 10 days in Rwanda and they remembered us, gave us the room we liked best, did our laundry (for a cost) but kept it for us until we returned. The food was delicious and a varied menu. The shower was hot and had pressure. The air conditioning worked well. We would stay here again"
"The staff were so friendly and attentive. We stayed three different nights during our 10 days in Rwanda and they remembered us, gave us the room we liked best, did our laundry (for a cost) but kept it for us until we returned. The food was delicious and a varied menu. The shower was hot and had pressure. The air conditioning worked well. We would stay here again"
"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient.
The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...
"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient.
The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...
"They are currently shifting to the place across the street, so things are bit haphazard as they make the change. They did switch us to a different room when our key wasnt working. They also worked very hard to accomodate us in other ways. Overall good experience. "
"They are currently shifting to the place across the street, so things are bit haphazard as they make the change. They did switch us to a different room when our key wasnt working. They also worked very hard to accomodate us in other ways. Overall good experience. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Room was clean spacious and acceptable. Sparingly/minimally furnished. Just a little stool not even a chair on which to sit. This could be easily improved. Grace the host was very courteous and helpful though.
Room was clean spacious and acceptable. Sparingly/minimally furnished. Just a little stool not even a chair on which to sit. This could be easily improved. Grace the host was very courteous and helpful though.
Max
Reviewed February 20, 2026Reviewed February 20, 2026
The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay.
The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay.
Audrey
Reviewed November 10, 2025Reviewed November 10, 2025
We had an amazing stay at Ruhondo. The staff were all so welcoming and kind, particular mention to Jana 😊. The rooms are basic but clean and the beds are very comfortable. The food in the restaurant is fantastic. We had a lovely walk/hike along the lakeside and up into the village together with a gaggle of local children - more and more joined us as we walked 😊. The location is very peaceful and I would thoroughly recommend
We had an amazing stay at Ruhondo. The staff were all so welcoming and kind, particular mention to Jana 😊. The rooms are basic but clean and the beds are very comfortable. The food in the restaurant is fantastic. We had a lovely walk/hike along the lakeside and up into the village together with a gaggle of local children - more and more joined us as we walked 😊. The location is very peaceful and I would thoroughly recommend
Alison
Reviewed September 2, 2024Reviewed September 2, 2024