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Heaven Restaurant & Boutique Hotel

4.0 star property
Hotel with a full-service spa, a quick walk to Union Trade Center

Choose dates to view prices

Photo gallery for Heaven Restaurant & Boutique Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Horse riding
Couples treatment room(s), body treatments, aromatherapy
Sports facility
Gift shop
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
The current price is £84
includes taxes & fees
9 May - 10 May
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks

Room options

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Showing 4 of 4 rooms

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Villa Budget King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget King Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior King Room

Residence Superior King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior King Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Budget Queen Room

Villa Budget Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget Queen Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
Satellite channels
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior Queen Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
No. 7, Street KN 29, Kiyovu, Kigali

What's nearby

  • Union Trade Center - 9 min walk - 0.5 miles
  • Kigali Genocide Memorial Centre - 6 min drive - 2.4 miles
  • Nyamirambo Stadium - 7 min drive - 3.7 miles
  • Kigali Heights - 8 min drive - 3.1 miles
  • Kigali Convention Centre - 9 min drive - 3.2 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬17 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪DownTown - ‬9 min walk
  • ‪Makfast - ‬12 min walk
  • ‪Camellia Cafe CHIC - ‬15 min walk

About this property

Heaven Restaurant & Boutique Hotel

Upscale hotel near Kigali Convention Centre
Located close to Union Trade Center, Heaven Restaurant & Boutique Hotel provides free cooked-to-order breakfast, a terrace and an art gallery on-site. Adventurous travellers may like the archery, fitness classes and cycling at this hotel. Indulge in a massage, a manicure/pedicure and a facial at the on-site spa. The on-site local and international cuisine restaurant, Heaven Restaurant, offers breakfast, brunch, lunch, dinner and garden views. Yoga classes are offered at the health club; the property also has designer shops on-site, a coffee shop/cafe and a garden. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Bike hire, a round-trip airport shuttle (surcharge) and coffee/tea in reception
  • A banquet hall, tour/ticket information and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Heaven Restaurant & Boutique Hotel have thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as late-night room service and free WiFi.
Other amenities include:
  • Bathrooms with showers and baths or showers
  • 32-inch LED TVs with premium channels
  • Electric kettles, daily housekeeping and phones

Languages

English, French

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9.0 out of 10, Wonderful, 115 reviews
The price is £72
includes taxes & fees
26 Apr - 27 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (495 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

Does Heaven Restaurant & Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Heaven Restaurant & Boutique Hotel?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Heaven Restaurant & Boutique Hotel on 9 May 2025 start from £84.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heaven Restaurant & Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heaven Restaurant & Boutique Hotel?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Heaven Restaurant & Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Heaven Restaurant & Boutique Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Heaven Restaurant & Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per vehicle applies.

Where is Heaven Restaurant & Boutique Hotel located?

Located in the heart of Kigali, this spa hotel is 0.4 mi (0.7 km) from Union Trade Center and 2.7 mi (4.4 km) from Kigali Convention Centre.

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Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 293 reviews
Rating 8 - Good. 61 out of 293 reviews
Rating 6 - Okay. 20 out of 293 reviews
Rating 4 - Poor. 6 out of 293 reviews
Rating 2 - Terrible. 3 out of 293 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, high-quality dining, great amenities & reasonably-priced. Really enjoyed my stay & would thoroughly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented & managed hotel with very friendly & helpful staff. I thoroughly enjoyed my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, dedicated staff; Comfortable spacious, clean rooms, and excellent restaurant. This is my second time staying and I plan to come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the story of how the owners got started; even bought the book. The property is well managed.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms quite basic but the environment is wonderful. Plenty of places to sit, inside or out and enjoy the garden or restaurants. Food at the Fusion restaurant was excellent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed reading the history of the couple and what they have done for Rwanda's development.
Stayed 1 night in Feb 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, overpriced restaurants...
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandhya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except how spread out the property is. You sleep in one building, eat in another, work out in a 3rd. That said, all that means is that you plan your time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness
Great food and atmosphere
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and extremely helpful.
Stayed 9 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner at Fusion Restaurant was FANTASTIC
Stayed 1 night in Dec 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely oasis in Kigali, rooms were good sized and clean with very good bathrooms. Staff were very helpful and friendly. Food at Heaven and Fusion were excellent. I would return.
Stayed 2 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel with a nice swimming pool and a gym. The area is wonderful and safe. Staff very friendly specialy Andrew! However, the restaurants and any activities are ridiculously overpriced!
Stayed 3 nights in Dec 2024

10/10 Excellent

Oluremi

Nice staff Beautiful facility Good food
Stayed 1 night in Oct 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here I enjoyed and the staff are great help
Stayed 2 nights in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a good price. Excellent breakfast and coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location in a beautiful space.
Stayed 4 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant ( fusion) os expensive
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a great experience. The staff were friendly, the room was clean, and the food in the restaurant was excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time there!
Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, excellent breakfast.

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best places to stay anywhere!

Heaven Restaurant and Hotel is an incredible gem! Not only is it very reasonably priced you have access to the entire Heaven campus which includes two beautiful and amazing restaurants including the one on The Retreat property next door, which also has high end accommodations. Two lovely pools, a yoga facility, wonderful local art, and a staff that is engaging and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, they think of everything from body lotion and shampoo in the bedrooms that smells amazing, a beautiful pool, two fantastic bars and restaurants, beautiful decor, turn down the bed at night, fresh coffee, biscuits, tea & water in the rooms. Can’t wait to go back in a few days after our gorilla expedition. The staff are exceptional too.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
The staff and restaurant were great. Having been there a few years prior, I saw the decline in the upkeep of the room--especially the bathroom. Although we did not stay on the retreat side of the campus, I think we still deserved a room that did not have European hair all over the place and a mold-free bathroom. Even after asking for a deep clean, the shower was left in the same condition.
Stayed 5 nights in Dec 2024

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel
Stayed 1 night in Apr 2023