Title: Hôtel Des Mille Collines Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hôtel Des Mille Collines Hotel with 3 restaurants, steps from Union Trade Center ![2 bars/lounges, tapas bar](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/3e700aad.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/4e2a4064.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, facials, 1 treatment room](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/650dbb4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room Panaroma View | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/3ebf85e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/777b423f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hôtel Des Mille Collines welcomes guests with genuine hospitality near Kigali Heights. Visitors can rejuvenate at the spa, enjoy meals at any of the three restaurants, or relax with cocktails at the poolside bar while taking in the surroundings. 8.6 Excellent ## Popular amenities - - - - Bar - Spa - Gym £143 includes taxes & fees 8 Nov - 9 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4230326&PinnedHotelID=4230326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4230326&PinnedHotelID=4230326&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4230326&PinnedHotelID=4230326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4230326&PinnedHotelID=4230326&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4230326&PinnedHotelID=4230326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4230326&PinnedHotelID=4230326&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4230326&PinnedHotelID=4230326&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4230326&PinnedHotelID=4230326&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Classic Double Room | City view](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/626ef2b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.2 Very good 11 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free minibar items Plasma TV Egyptian cotton bed sheets Blackout curtains Separate bedroom - 269 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Classic Room Garden View | City view](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/194f854f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room Garden View 8.0 Very good 4 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Plasma TV Egyptian cotton bed sheets Blackout curtains Separate bedroom - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Classic Room Panaroma View | City view](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/d1a7e008.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room Panaroma View 9.2 Wonderful 5 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Plasma TV Egyptian cotton bed sheets Blackout curtains Separate bedroom - 269 sq ft - Hill view - Sleeps 2 - 1 Double Bed ![Classic Junior Suite | City view](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/e00e9292.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Junior Suite 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free cots/infant beds Plasma TV Blackout curtains Separate bedroom - 592 sq ft - 1 bedroom - Hill view - Sleeps 3 - 1 Queen Bed ![Classic Superior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/5000000/4240000/4230400/4230326/00c71676.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Superior Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free cots/infant beds Plasma TV Blackout curtains Separate bedroom - 807 sq ft - 1 bedroom - Hill view - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15930000/15921900/15921852/8c620845_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kigali Marriott Hotel Kigali - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 233 reviews £229 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Kigali-Hotels-Kigali-Marriott-Hotel.h15921852.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=71cc2a88-9fbf-4335-8251-4e22d2161b9e&top_cur=GBP) Ad ![Courtyard](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78010000/78005500/78005462/9f494ce8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Kigali Kigali - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-Hotel-Des-Mille-Collines.h4230326.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-Hotel-Des-Mille-Collines.h4230326.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.94707%2C30.06202&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sWBqcVWPwdJ9awXhDzYtaNuWoEk=) 2KN 6th Ave, Nyarugenge, Kigali #### What's nearby - Union Trade Center - 5 min walk - 0.3 miles - Kigali Genocide Memorial Centre - 4 min drive - 1.9 miles - Kigali Heights - 6 min drive - 2.6 miles - Kigali Convention Centre - 6 min drive - 2.8 miles - Stade Amahoro - 10 min drive - 4.2 miles #### Getting around - Kigali (KGL-Kigali Intl.) - 25 min drive #### Restaurants - ‪UMUT Cafe&Restaurant - ‬12 min walk - ‪The House of Mandi - ‬8 min walk - ‪Preet Fast Food - ‬9 min walk - ‪Hotel des Milles Collines - ‬1 min walk - ‪SuCasa - ‬12 min walk ## About this property ### Hôtel Des Mille Collines Upscale hotel near Kigali Heights Located close to Union Trade Center and Inema Art Center, Hôtel Des Mille Collines provides a free breakfast buffet, a poolside bar and a corner/local shop. Treat yourself to spa services, such as a massage, a body treatment or a facial. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and an art gallery on-site. You'll also enjoy perks such as: - An outdoor pool, along with pool umbrellas - Free self-parking - An outdoor tennis court, a round-trip airport shuttle (surcharge) and a ballroom - Barbecues, coffee/tea in reception and a lift - Guest reviews speak highly of the helpful staff Room features All 112 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas. Extra amenities include: - Egyptian cotton sheets and down duvets - Bathrooms with shower/bath combinations and free toiletries - 25-inch plasma TVs with digital channels - Separate sitting areas, electric kettles and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/13000000/12840000/12831900/12831899/39f76ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heaven Restaurant & Boutique Hotel Kigali - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 322 reviews £88 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=12831899&PinnedHotelID=12831899&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2230000/2221600/2221591/cfd7002e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kigali Serena Hotel Kigali - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 147 reviews £108 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=2221591&PinnedHotelID=2221591&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/16000000/15820000/15815300/15815296/959d4166.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel & Convention Centre, Kigali Kigali - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 182 reviews £118 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=15815296&PinnedHotelID=15815296&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/18000000/17870000/17860500/17860494/4df64538.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Inn by Radisson Kigali Kigali - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 151 reviews £85 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=17860494&PinnedHotelID=17860494&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/19000000/18420000/18418000/18417904/34434f48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chez Lando Remera - Free airport shuttle - Parking included - Free WiFi - Restaurant 8.8 Excellent 141 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=18417904&PinnedHotelID=18417904&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/16000000/15930000/15921900/15921852/8dfd674c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kigali Marriott Hotel Kigali - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 233 reviews £229 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=15921852&PinnedHotelID=15921852&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/13000000/12850000/12846400/12846385/ba18d65c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2000 HOTEL Downtown Kigali Kigali - Breakfast included - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 506 reviews £67 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=12846385&PinnedHotelID=12846385&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/79000000/78010000/78005500/78005462/52599c63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Kigali Kigali - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 85 reviews £183 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=78005462&PinnedHotelID=78005462&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/18000000/17610000/17609900/17609812/c4b3f3cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ubumwe Grande Hotel Kigali - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 164 reviews £169 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=17609812&PinnedHotelID=17609812&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/19000000/18670000/18663100/18663026/29080042.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hemingways Retreat Kigali Kigali - Pool - Hot tub - Breakfast included - Spa 7.0 Good 6 reviews £366 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=18663026&PinnedHotelID=18663026&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Free buffet breakfast - 2 bars/lounges - 3 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - La Piscine - Panorama Restaurant ### Things to do - Art gallery - Gym - Outdoor pool - Outdoor tennis court - Piano ### Family friendly - Grocery/convenience store - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - Pool umbrellas - Terrace ### Spa - Facials - Massage - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Ballroom - Banquet hall - Built in 1973 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets ### Bathroom - Dressing gowns - Free toiletries - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 25-inch plasma TV with digital channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water ### More - Access via exterior corridors - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 100.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 3.00 per cent will be charged We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 30 per vehicle (one-way) - Rollaway bed fee: EUR 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Des Mille Colines Des Mille Colines Kigali Hotel Des Mille Colines Hotel Des Mille Colines Kigali Hotel Mille Colines Mille Colines Hôtel Mille Collines Kempinski Kigali Hôtel Mille Collines Kempinski Mille Collines Kempinski Kigali Mille Collines Kempinski Hôtel Mille Collines Kigali Hôtel Mille Collines Mille Collines Kigali Mille Collines Hôtel Des Mille Collines by Kempinski Hôtel Des Mille Collines Hotel Hôtel Des Mille Collines Kigali Hôtel Des Mille Collines Hotel Kigali ## Frequently asked questions ### Does Hôtel Des Mille Collines have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hôtel Des Mille Collines? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hôtel Des Mille Collines on 8 Nov 2025 start from £142.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kigali-Hotels-Hotel-Des-Mille-Collines.h4230326.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hôtel Des Mille Collines pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hôtel Des Mille Collines? > Self-parking is free at this property. ### What time is check-in at Hôtel Des Mille Collines? > Check-in begins at 2:00 PM. ### What time is check-out at Hôtel Des Mille Collines? > Checkout is at noon. ### Does Hôtel Des Mille Collines provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies. ### Where is Hôtel Des Mille Collines located? > Located in the heart of Kigali, this hotel is 0.4 mi (0.7 km) from Union Trade Center, and within 3 mi (5 km) of Kigali Heights and Kigali Convention Centre. Inema Art Center and Rwanda Development Board are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hôtel Des Mille Collines Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 141 8 - Good 98 6 - Okay 24 4 - Poor 8 2 - Terrible 6 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Kevin 11 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Its always a pleasure to stay there ##### Kevin Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Hossein 8 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good time in Kigali Very clean good food kindly personal fantastic service Recommends to all customers that like to visit Kigaki ##### Hossein Stayed 9 nights in Mar 2025 ### 10/10 Excellent #### Diana 29 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has great service, it is beautiful and quiet! ##### Diana Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Reuben 11 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed my stay Great location, food is okay, very comfortable bed, friendly and helpful staff (special mention to Kenny and Ornella), nice pool ![](https://a.travel-assets.com/ugc/hotel-reviews/37A68B677BD74E2EEB3CF7E1922EFDBE01E4F57E1699720358488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19E292ED0EF89E2E624B034A2ABEF64601F5FF471699720359215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/552139C1D1FF87FDDAB2A6AFA114D1D6690AD6751699720358969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Reuben Stayed 2 nights in Nov 2023 ### 8/10 Good #### Jusu 4 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A beautiful, clean and customer service hotel. ##### Jusu Stayed 1 night in May 2024 ### 10/10 Excellent #### Mary 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali. ##### Mary Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### fran 22 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its was an peaceful place with the loveliest staff ##### fran Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Eniko 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a historic property with a staff that surpassed my expectations. ##### Eniko Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### philip 6 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Legacy Hospitality This hotel is full of African charm - not resting on its fame (hotel Rwanda). Beautiful gardens, charming staff and great food ##### philip Stayed 4 nights in Jul 2024 ### 8/10 Good #### Jason 4 Sept 2023 Liked: Cleanliness, staff & service, amenities The hotel could use a refresh but the staff are great. ##### Jason Stayed 2 nights in Sep 2023 ### 8/10 Good #### Lawrence 12 Oct 2024 Historic property, helpful staff, attractive overall renovation, however our room was somewhat dated and dull. ##### Lawrence Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kind, clean, comfortable! Very warm, helpful and kind staff. Allowed me to check in very early. Lovely garden area and pool for relaxing. Great views from my balcony. Undoubtedly a little dated but all other aspects made up for this. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 8/10 Good #### Teri 16 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities The property has historical relevance . It is extremely centrally located. Walking distance to restaurants. The rooms are comfortable and clean, although need some updating. I would recommend this hotel. ##### Teri Stayed 1 night in Aug 2022 ### 10/10 Excellent #### AINSLIE 21 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked this property. There is security upon entering the hotel so that’s comforting to know your items get scanned. They have 2 restaurants on site, a pool, and a massage tent. The staff was extremely friendly and helpful throughout each step of my needs. They even went as far as to surprise me for my birthday while eating at the restaurant!! I would go back here time and time again. ##### AINSLIE Stayed 2 nights in Aug 2022 ### 8/10 Good #### Dougal 29 Oct 2025 Liked: Cleanliness, staff & service Quite retro ##### Dougal Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Dr Connie 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding customer service - a lesson in hospitality. ![](https://a.travel-assets.com/ugc/hotel-reviews/33f0f26a-2dbd-490b-bbd9-e62e80774f88-1757327997212.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3f3fce61-4e53-4c5a-9658-654dd7fc2049-1757327997160.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bc0f5551-8148-4230-8ac5-87f256a1b53f-1757327997452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dr Connie Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Keely 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay One night stay here after 2 weeks travelling around. Everyone was helpful and friendly. Staff around the pool worked hard to make sure everyone had beds & towels Food was great & view of the city was fabulous from our balcony. ##### Keely Stayed 1 night in Jul 2025 ### 6/10 Okay #### Jean 18 May 2025 Liked: Amenities Das Hotel ist sehr gut gelegen! ##### Jean Stayed 2 nights in May 2025 ### 6/10 Okay #### Bill 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel but some issues. The hotel was fine. For some reason, the restaurant was closed for dinner but it was possible to get food at the bar. One night, I was woken 3 times by hotel staff for no good reason and the hotel is threatening to charge me for a cancelled reservation. There are some very good people working there but overall it was not my best hotel experience. ##### Bill Stayed 3 nights in Apr 2025 ### 8/10 Good #### Richard 14 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities The only comments was on the rooms. I felt to be small somewhat cramped especially the bathroom Did not like the tub found it slippery preferred a simple shower. Also TV only had one operating channel and only one coffee cup. But the lobby pool and grounds were superb, restful. ##### Richard Stayed 2 nights in Apr 2025 ### 8/10 Good #### Nicole 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property itself was very beautiful, but a little outdated. The rooms were nothing to write home about. However, all of the amenities that you needed were provided for. The staff was exceedingly helpful and was happy to arrange Tours, exchange money and really complete any task that you needed help with. The food at the hotel was good and the breakfast buffet was exceptional. ##### Nicole Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Darius 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved that the property was very clean and in a safe location with plenty of things to do within walking distance ##### Darius Stayed 3 nights in Mar 2025 ### 8/10 Good #### Oxana 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing service and very warm welcoming upon our arrival All staff is very customer oriented and helpful Rooms were clean, and a bit old and we did not have warm water during the day. Very stylish hotel ##### Oxana Stayed 1 night in Mar 2025 ### 6/10 Okay #### PIER LUIGI 8 Mar 2025 Liked: Cleanliness, staff & service Spazi nella reception insufficienti, l’hotel ha bisogno di essere aggiornato, soprattutto nelle camere ##### PIER LUIGI Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### John 28 Feb 2025 Liked: Staff & service, property conditions & facilities Very pleasant stay ##### John Stayed 6 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Récif Attitude - Adults Only](https://www.expedia.co.uk/Pointe-Aux-Piments-Hotels-Recif-Attitude-Adults-Only.h2246142.Hotel-Information) > > [Maritim Resort & Spa Mauritius](https://www.expedia.co.uk/Balaclava-Hotels-Maritim-Resort-Spa-Mauritius.h189441.Hotel-Information) > > [The Ravenala Attitude](https://www.expedia.co.uk/Balaclava-Hotels-The-Ravenala-Attitude.h1453642.Hotel-Information) > > [The Aiyana](https://www.expedia.co.uk/Pemba-Island-Hotels-The-Aiyana-Resort-Spa.h10039225.Hotel-Information) > > [Kempinski Seychelles Resort](https://www.expedia.co.uk/Mahe-Island-Hotels-Kempinski-Seychelles-Resort.h4663247.Hotel-Information) > > [Cerf Island Resort](https://www.expedia.co.uk/Cerf-Island-Hotels-Cerf-Island-Resort.h1484214.Hotel-Information) > > [The Oberoi Beach Resort, Mauritius](https://www.expedia.co.uk/Balaclava-Hotels-The-Oberoi-Beach-Resort.h533668.Hotel-Information) > > [Le Palmiste Resort & Spa](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Le-Palmiste-Resort-Spa.h3857013.Hotel-Information) > > [Victoria Beachcomber Resort & Spa](https://www.expedia.co.uk/Pointe-Aux-Piments-Hotels-Victoria-Beachcomber-Resort-Spa.h2490644.Hotel-Information) > > [Le Meridien Ile Maurice](https://www.expedia.co.uk/Pointe-Aux-Piments-Hotels-Le-Meridien-Ile-Maurice.h524465.Hotel-Information) > > [Le Jadis Beach Resort & Wellness - Managed by Banyan Tree Hotels & Resorts](https://www.expedia.co.uk/Balaclava-Hotels-Angsana-Balaclava-Mauritius.h4595678.Hotel-Information) > > [Domaine de Grand Baie](https://www.expedia.co.uk/Mont-Choisy-Hotels-Domaine-De-Grand-Baie.h74837972.Hotel-Information) > > [Trou aux Biches Beachcomber Golf Resort & Spa](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Trou-Aux-Biches-Beachcomber-Golf-Resort-Spa.h2229350.Hotel-Information) > > [Hotel Riu Karamboa - Adults Only - All Inclusive](https://www.expedia.co.uk/Boa-Vista-Hotels-Hotel-Riu-Karamboa-All-Inclusive.h4813332.Hotel-Information) > > [Le Cardinal Exclusive Resort](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Le-Cardinal-Exclusive-Resort.h5084632.Hotel-Information) > > [Four Seasons Resort Seychelles at Desroches Island](https://www.expedia.co.uk/Desroches-Island-Hotels-Four-Seasons-Resort-Seychelles-At-Desroches-Island.h1070988.Hotel-Information) > > [Hilton Seychelles Labriz Resort & Spa](https://www.expedia.co.uk/Silhouette-Island-Hotels-Hilton-Seychelles-Labriz-Resort-Spa.h1456321.Hotel-Information) > > [Casuarina Resort & Spa](https://www.expedia.co.uk/Trou-Aux-Biches-Hotels-Casuarina-Resort-Spa.h1054143.Hotel-Information) > > [Denis Private Island](https://www.expedia.co.uk/Denis-Island-Hotels-Denis-Private-Island.h13002019.Hotel-Information) > > [InterContinental Mauritius Resort Balaclava Fort by IHG](https://www.expedia.co.uk/Balaclava-Hotels-InterContinental-Mauritius-Resort-Balaclava-Fort.h2675627.Hotel-Information) > > [Hotel Riu Touareg - All Inclusive](https://www.expedia.co.uk/Boa-Vista-Hotels-Hotel-Riu-Touareg-All-Inclusive.h4813390.Hotel-Information) > > [Mango House Seychelles, LXR Hotels & Resorts](https://www.expedia.co.uk/Mahe-Island-Hotels-Mango-House-Seychelles.h61523750.Hotel-Information) > > [Lazare Picault Hotel](https://www.expedia.co.uk/Mahe-Island-Hotels-Lazare-Picault-Hotel.h1375133.Hotel-Information) > > [Six Senses Zil Pasyon Seychelles](https://www.expedia.co.uk/Felicite-Island-Hotels-Six-Senses-Zil-Pasyon.h15908699.Hotel-Information) > > [Four Seasons Resort Seychelles](https://www.expedia.co.uk/Mahe-Island-Hotels-Four-Seasons-Resort-Seychelles.h2363105.Hotel-Information) > > [The Westin Turtle Bay Resort & Spa, Mauritius](https://www.expedia.co.uk/Balaclava-Hotels-The-Westin-Turtle-Bay-Resort-Spa.h1932372.Hotel-Information) > > [Coral Azur Beach Resort](https://www.expedia.co.uk/Mont-Choisy-Hotels-Coral-Azur-Beach-Resort.h15130326.Hotel-Information) > > [Tarisa Resort](https://www.expedia.co.uk/Mont-Choisy-Hotels-Tarisa-Resort.h1350861.Hotel-Information) ### Flights > [Flights from London (LHR) to Chicago (ORD)](https://www.expedia.co.uk/lp/flights/lhr/ord/london-to-chicago) > > [Flights from Bangkok (BKK) to London (LHR)](https://www.expedia.co.uk/lp/flights/bkk/lhr/bangkok-to-london)