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Brilliant helpful staff

Quite relaxing environment, hotel reception extremely friendly. Nice classic pub environment. Only down sides I only noticed after we arrived to our room and checked on the booking page photos of all room option are identical, so it was a bit surprising to see our room looked smaller/different on arrival to the option/photo shown on the booking. Then I realised it is kind of a stock photo, Pub menu a little bit overboard. While all food we had was pretty nice I felt it was quite limited...

Perfect relaxing weekend away. Amazing staff and treatments, couldn't have had a better time.

The only place to stay if your flying out of T5

Third time we’ve stayed and as before thoroughly enjoyed our 3 nights. Room, staff and food excellent.

Wonderful location on the river and lovely old building. Rooms are beautifully decorated and the beds comfy with high quality sheets and pillows. I slept so well! The pub serves brilliant bar food and the restaurant is top class. Highlight - amazing breakfast! The eggs benedict was perfect

Amazing hotel and restaurant. 1215 restaurant food was amazing.

Amazing service and a beautiful Upgrade!

good, reasonably priced food and accommodating staff

Had a lovely stay Very helpful staff and room beautifully clean. Very near to shop and not too far from town will stay again happily.

Beautiful property and perfect location. Plenty of parking available inside a gated courtyard. Owners greet you, show you to your apartment and provide you with all the needed codes. The apartment was spotless, well decorated and had everything you could need, including toiletries, tea, coffee and cooking equipment. The owners were friendly and even provided recommendations for local shops and cafés. Thanks for a lovely stay.

A very pleasant stay at the Runnymede Hotel, staff were very helpful and polite and professional. The grounds in which the hotel is situated is immaculate and well keep. Such an enjoyable relaxing environment, me and my partner stayed for one night as it was my birthday and it was thoroughly enjoyable.

great colourful oak beams gave the room plenty of character

Friendly staff and just right for an overnight business stop

Great Hotel

Great hotel lovely food and great location for Thorpe park only 5 minutes away .

showers are perfect

The Staff are really friendly & also the food was great, I can recommend the chicken burger. I found the hotel clean. I would most definitely stay there again.

Me and my family had a fantastic stay ,the family room we had was very comfortable and a decent size compared to other hotels, lovely big bathroom with separate bath and shower which was a bonus ,we had a massive double bed ,one single bed and a double sofa bed for a family of 4 and it was more then enough. Full English Breakfast was lovely ,with an option of an omelette or continental if you want it. Only criticism is the breakfast room needed a little atomosphere ,maybe a little light music....