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The Swan Hotel

Photo gallery for The Swan Hotel

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Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of The Swan Hotel

The Swan Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
The Hythe, Staines, England

Explore the area

  • Popular LocationThorpe Park3 min drive
  • Popular LocationRoyal Holloway, University of London5 min drive
  • Popular LocationRunnymede5 min drive
  • AirportLondon (LHR-Heathrow)12 min drive

Choose dates to view prices

About this area

Staines

Located in Staines, The Swan Hotel is near the airport and on the waterfront. Twickenham Stadium is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Thorpe Park and LEGOLAND® Windsor. Looking to enjoy an event or a game while in town? See what's happening at Ascot Racecourse or Kempton Racecourse.

What's nearby

  • Thorpe Park - 3 min drive
  • Royal Holloway, University of London - 5 min drive
  • Runnymede - 5 min drive
  • Virginia Water - 7 min drive
  • Wentworth Golf Club - 8 min drive

Restaurants

  • The Swan — 1 min walk
  • Momo - 5 min walk
  • The George - 5 min walk
  • Sushi Nara - 5 min walk
  • The Town Hall - 5 min walk

Getting around

  • Hatton Cross Underground Station - 10 min drive
  • Staines Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

About this property

The Swan Hotel

Rivewalk hotel with free breakfast and restaurant
A restaurant, a bar/lounge and a garden are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include barbecues. All 11 rooms provide in-room free WiFi, coffee makers and TVs. Free bottled water, hairdryers and phones are among the other amenities that guests will find.
The Swan Hotel offers 11 forms of accommodation with complimentary bottles of water and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free English breakfast available daily 7:30 AM–11:00 AM
  • 1 restaurant
  • 1 bar/lounge

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • German
  • Hungarian
  • Italian
  • Maltese
  • Polish

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per stay
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 140 out of 221 reviews
5 - Excellent 63%
Rating 4 - Good. 61 out of 221 reviews
4 - Good 28%
Rating 3 - Okay. 11 out of 221 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 221 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 221 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we wanted from an old pub by the Thames. Great service from the staff. Fantastic food in the restaurant and a quirky but cool room. Highly recommended.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, 15 min walk from Staines commercial/dinning area. Bar/Breakfast looking at Thames is excellent
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, really recommend and will stay again
This hotel is so lovely, really nicely situated on the river so the views are great from the restaurant while eating breakfast. The 'cosy room' was really comfortable and stylish, it was a little hot in there but the fan provided was really powerful. The breakfast was really lovely, they have gluten free and plant-based options so can cater for any need. The service was top level, really well treated and no request is too much. We really enjoyed and will be staying again!
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, unexpected delight. Superb dinner & customer service, beautiful overlooking the river and only 5mins to Thorpe park.
Stayed 1 night in Aug 2021