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Helpful and serviceminded staff. Quaint and very relaxing atmosphere. Beautiful garden surroundings.

A lovely hotel but a great shame that the staff could not speak English, they did however use Google translate. This is limited to the Chinese market especially in terms of cuisine. The chef refused to make me an omelette despite having all the ingredients and facilities to do so. I did persist and despite the staff laughing in my face and making me feel humiliated, I did eventually get an omelet made for me. The hotel charged us more than the local taxi fare to take us to the train station....

Friendly and helpful staff, good location and charming building.

The hotel was a highlight of our stay in Vang Vieng. Watching from the pool as the balloons took off for sunset tours was unforgettable

Attention to detail in relation to customer service in that always aspiring to satisfy your expectations and go further.

We arrived pretty jaded after our overnight train journey from Bangkok. On entering the hotel reception, we immediately felt relaxed. Check in staff were excellent as were all of the staff at the hotel. The whole ambiance of the hotel was serene and calming. Furnishings throughout are traditional and in pristine condition. Breakfast buffet was excellent with a good choice of Lao and European dishes. There are lots of restaurants within a very short walk of the hotel. We would certainly recommend...

This place deserves all the amazing reviews - would def recommend to anyone travelling to Southern Laos. The staff are very friendly. The riverfront views are lovely as are the surroundings. The food in the restaurant was delicious and uses local produce

We had a wonderful time at Hillside Lodge. It is in stunning countryside (note there is a slightly bumpy 20-30 minute drive from Luang Prabang but we found this to be an added part of the adventure) with a great pool to cool down in either after a days activity or to relax around all day. The team are amazing and weren’t super helpful in arranging transfers and activities. Khan was an amazing host and the food on site was great as were the fruit juices - kids (and adults) loved it all. It is a...

Welcomed to the hotel with juice, warm towel and an even warmer welcome. Check in was fast and efficient. I loved the complementary water was in glass bottles and breakfast was cooked fresh to order instead of buffet style. The ingredients were good quality too. The grounds were beautiful and very relaxing, I would stay here again. One thing to note is that due to steps and gravel paths this may not be ideal for people with mobility problems.

Our first time in Laos and Luang Prabang. The hotel is just 15 mins from the airport and for a small fee the staff will pick you up. The hotel is just out of the main town area but a 10-15 minute walk can get you to the night market or you can use one of the many push bikes. A regular shuttle takes and picks you up to the Post Office. The hotel staff are incredibly polite like alll Laoation people and can't do enough for you. The breakfast is really nice with a blend of local and western foods...

Reassuringly good. Only issue was the fact that they were unable to provide the non-smoking room i had requested

Everything was great for a relaxing family holiday with young kids. Pool was the highlight for children, with shallow and deep ends well defined. Food and service was amazing, staff was professional. Perfect location to enjoy Vientiane before heading to our next destination.

A geeat hotel in a central location. The staffwere helpful with my travel arrangements and looked after me very well. Would highly recommend