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On arrival the "assistant? clerk" gave us a room that wasn't with 3 beds as booked and prepaid by us: 1 bed and a tiny mattress on the floor, no street view as promised. Needed a shower: no water. Electricity went off in the area: No light, no air con, no toilet flushing, no TV, no wi-fi for hours ...
The reception was excellent. Staff were very helpful, polite and extremely friendly. Location is very close to all amenities. Night market, transport booking offices, massage centres and restaurants are very close to the hotel. Hotel bar was somewhat empty. Strongly recommend to all type of ...
Thank you so much for taking such wonderful care of our family during our visit to the Crown Plaza Vientiane. You and your staff were so very accommodating and the food was always delicious! My son had a wonderful time and liked that it had a wonderfull view from our room. What a thoughtful gesture ...
cleaning the room ,needed more .staff were good and polite .need ironing table and iron .bath tab need to be reviewed,breakfast was good .the lobby was good and waitress was polite , but it was hot at most of the time .
The hotel is simple and clean. No hospitality but not rude or disinterested. The room was large and clean. TV had many HD channels and the wi-fi was very good. They offer in room massage. That was nice. The hotel was off the main road so it was reasonably quiet - except for the loud folks inside ...
The hotel is elegant, rooms spacious, staff are very friendly. I would definitely recommend this hotel to everyone. Joanne, the assistant manager, has excellent managerial skills. She made are stay a very comfortable one.
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