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Very nice hotel and staff. Neat, clean and comfortable place. Great location with short walk to restaurants, food stands and night market. Good breakfast & choices.
On arrival the "assistant? clerk" gave us a room that wasn't with 3 beds as booked and prepaid by us: 1 bed and a tiny mattress on the floor, no street view as promised. Needed a shower: no water. Electricity went off in the area: No light, no air con, no toilet flushing, no TV, no wi-fi for hours ...
We were really happy with our experience here. The complimentary airport shuttle was nice. As soon as we cleared immigration and collected our luggage, the driver was there ready to take us to the hotel. And when we arrived they had everything ready for our check-in. It was quick and efficient and ...
It's a nice hotel in the heart of Vientiane. I had a very pleasant stay. Staff is well trained and most of all genuinely good-hearted and welcoming. Facilities including swimming pool and restaurant are very good.
cleaning the room ,needed more .staff were good and polite .need ironing table and iron .bath tab need to be reviewed,breakfast was good .the lobby was good and waitress was polite , but it was hot at most of the time .
The hotel is simple and clean. No hospitality but not rude or disinterested. The room was large and clean. TV had many HD channels and the wi-fi was very good. They offer in room massage. That was nice. The hotel was off the main road so it was reasonably quiet - except for the loud folks inside ...
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