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Crowne Plaza Vientiane by IHG

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Luxury
5.0 star property
9.4

Exceptional

Modern elegance with serene patio retreat

Elegant and modern, this property offers spacious rooms with excellent lighting and a cosy, quiet patio area. Unwind in the beautiful swimming pool or enjoy top-notch food and wines at the on-site restaurants.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £60
includes taxes & fees
4 Jun - 5 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 23 for adults and from USD 23 for children
  • Airport shuttle fee: USD 20 per room (one-way)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Vientiane by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Vientiane by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Vientiane by IHG on 4 Jun 2026 start from £60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Vientiane by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Vientiane by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Vientiane by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Vientiane by IHG?

Checkout is at noon.

Does Crowne Plaza Vientiane by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Crowne Plaza Vientiane by IHG located?

Located in the heart of Vientiane, this luxury hotel is within a 10-minute walk of Chao Fa Ngum Statue and Lao National History Museum. Wat Ong Teu and Ban Anou Night Market are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 406 out of 534 reviews
Rating 8 - Good. 98 out of 534 reviews
Rating 6 - Okay. 20 out of 534 reviews
Rating 4 - Poor. 5 out of 534 reviews
Rating 2 - Terrible. 5 out of 534 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Conveniently located in downtown a short ride from the airport. Breakfast buffet was very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Quamruzzaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Breakfast was so good & yummy. Hotel staffs are really awesome & helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spa
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Souvankham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dorte

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with outstanding service!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, fabulous breakfast and delightful staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Natthavanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have an amazing experience here the staff are very nice and friendly This hotel is very clean 💗
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The female staff at the front desk and the female staff at breakfast were very helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel comfortable stay

Very comfortable hotel very good restaurants
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very good facilities and service.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Tak Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Excellent Staff and Services
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and nice.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel. Food was really good. Staff were pleasant. Only complaint is the room smelled a little mildewed.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful appointed property and staff very helpful and obliging! Would definitely recommend the Crown Plaza Vientiane!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super clean.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely and took great care!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Arom

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay here, staffs were very attentive and welcoming and the hotel and it’s facilities was amazing.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Sarah

Room was quite comfortable, however housekeeping service was quite sloppy. Bath soap was not refilled and room was not vacuumed. Water leaked profusely from the shower room to the outside despite efforts to rectify that. We requested a change of room but the same issue persisted in the new room.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

stephen

Modern well maintained property. Excellent breakfast. Kind staff.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean, staff was professional and friendly, dining options were great. Breakfast buffet was amazing! Dining service available 24 hours. Will come back and refer others!
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. I'd thoroughly recommend it.

Absolutely lovely hotel, modern hotel with beautiful decor in the room and public areas. Staff were beyond friendly. Excellent buffet breakfast and if you dine in the restaurants the food was beyond Excellent. 3 merchants restaurant served incredible food with Excellent service at extremely good value.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, standard business hotel

A nice but very standard business hotel with a nice pool. Rooms are big and comfortable.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good so far! Fantastic buffet breakfast. Friendly efficient staff Most welcoming with staff happy to show you around the spa suite - great hospitality Wonderful hotel
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities
This place is a nice high end hotel. Super nice and clean. Great helpful staff. Highly recommended! We enjoyed our stay.