"Extremely great experience. Despite the language barrier the staff was patient and helped with all questions. Property was very clean and it’s a convenient distance to the Narita airport. MANY MANY amenities. Will stay here again"
"Extremely great experience. Despite the language barrier the staff was patient and helped with all questions. Property was very clean and it’s a convenient distance to the Narita airport. MANY MANY amenities. Will stay here again"
"Nice spacious suite. The taxi to get there was a bit expensive, there is no direct bus. Staff greeted us with umbrella as there was very heavy rain, she was very kind."
"Nice spacious suite. The taxi to get there was a bit expensive, there is no direct bus. Staff greeted us with umbrella as there was very heavy rain, she was very kind."
"It’s an older hotel, not located anywhere convenient or near major sightseeing spots, but quite nice. Hardly any foreign tourists when I stayed, so if you want to experience the good old Japan (that is becoming increasingly difficult to find), here is the excellent option."
"It’s an older hotel, not located anywhere convenient or near major sightseeing spots, but quite nice. Hardly any foreign tourists when I stayed, so if you want to experience the good old Japan (that is becoming increasingly difficult to find), here is the excellent option."
"Food are nice and surprising reasonable price.
A bit confused at where to check in and who to talk to staff at first. But at the end, staff was very helpful and lovely. Room condition is relaxing as it is a resort but cleanness can be up a notch when there was so spots for dust and little bit dirty. Overall not too bad. Would recommend if you wanna get away from a city life and enjoy some countryside life like me."
"Food are nice and surprising reasonable price.
A bit confused at where to check in and who to talk to staff at first. But at the end, staff was very helpful and lovely. Room condition is relaxing as it is a resort but cleanness can be up a notch when there was so spots for dust and little bit dirty. Overall not too bad. Would recommend if you wanna get away from a city life and enjoy some countryside life like me."
"The place was small but we got what we payed for and honestly was a good investment for our travels. The place was clean and had great running water and comfortable beds.We would definitely come back for our next trip."
"The place was small but we got what we payed for and honestly was a good investment for our travels. The place was clean and had great running water and comfortable beds.We would definitely come back for our next trip."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Nice clean room with good shower facilities. I had basic room which is small and only suitable for single or couples with no luggage.
The bed is very soft which I did not like.
Update was offered which I should have taken as we had lot of luggage. However for one night it was ok.
The shuttle service is very efficient and quick.
Nice clean room with good shower facilities. I had basic room which is small and only suitable for single or couples with no luggage.
The bed is very soft which I did not like.
Update was offered which I should have taken as we had lot of luggage. However for one night it was ok.
The shuttle service is very efficient and quick.
Shailesh
Reviewed November 12, 2026Reviewed November 12, 2026
This hotel is so close to the hotel you could almost walk! Quiet though, great selection of outlets and facilities. Breakfast looked good value. Ample parking. Room large and clean.
This hotel is so close to the hotel you could almost walk! Quiet though, great selection of outlets and facilities. Breakfast looked good value. Ample parking. Room large and clean.
Bruce
Reviewed October 21, 2026Reviewed October 21, 2026
We stayed at Richmond hotel for our first night after a long trip. The staff were lovely and the room was comfortable. They made a great effort to prepare the room for my wife’s birthday
We stayed at Richmond hotel for our first night after a long trip. The staff were lovely and the room was comfortable. They made a great effort to prepare the room for my wife’s birthday
David
Reviewed November 8, 2026Reviewed November 8, 2026
A nice hotel with a convenient shuttle, there is even a 24/7 Family Mart which is reasonably priced incase you feel like midnight snacking. Although people say the hotel feels outdated it serves its purpose well and the room sizes are very large compared to other Japanese hotels. Highly recommend.
A nice hotel with a convenient shuttle, there is even a 24/7 Family Mart which is reasonably priced incase you feel like midnight snacking. Although people say the hotel feels outdated it serves its purpose well and the room sizes are very large compared to other Japanese hotels. Highly recommend.
KRENAR
Reviewed November 2, 2026Reviewed November 2, 2026
I had a huge room, with two double beds and a small sofa and seating area. The bed and pillow were quite firm, which I like, but guests should be aware of their own preference.
The check-in experience was quick, scanning my passport into a machine, with staff on hand to help. You also had to check out with the machine, instead of just handing in your card to a drop-off box or to the staff there, which seemed a bit slower. Staff spoke English.
Amenities available in Reception included...
I had a huge room, with two double beds and a small sofa and seating area. The bed and pillow were quite firm, which I like, but guests should be aware of their own preference.
The check-in experience was quick, scanning my passport into a machine, with staff on hand to help. You also had to check out with the machine, instead of just handing in your card to a drop-off box or to the staff there, which seemed a bit slower. Staff spoke English.
Amenities available in Reception included...
Alison
Reviewed October 25, 2026Reviewed October 25, 2026
The hotel was in the middle of nowhere. But that is not a negative. There was free buses all day to take you to airport, Narita and to the shopping mall. Every bus was on time. The breakfast was very good. plenty of selection for you. Even an ice-cream machine. After breakfast there was a coffee pot so you can take coffee with you. We also had complementary pyjamas changed daily. . There was also a 24 hours shop in lobby.. In lobby there was luggage scales.
The hotel was in the middle of nowhere. But that is not a negative. There was free buses all day to take you to airport, Narita and to the shopping mall. Every bus was on time. The breakfast was very good. plenty of selection for you. Even an ice-cream machine. After breakfast there was a coffee pot so you can take coffee with you. We also had complementary pyjamas changed daily. . There was also a 24 hours shop in lobby.. In lobby there was luggage scales.
Alan
Reviewed November 9, 2026Reviewed November 9, 2026
We liked: Location to Narita Airport. Free shuttle to airport and shops. Spacious room with good view, excellent bed and quiet. Restaurant buffet was good value for evening meal. Free breakfast was substantial. The foyer shop provided a good range of daytime meals. Comfortable waiting area.
Staff were very attentive, engaging, delightful and helpful. A real human touch.
Overall great value for money. We would definitely stay there again.
We liked: Location to Narita Airport. Free shuttle to airport and shops. Spacious room with good view, excellent bed and quiet. Restaurant buffet was good value for evening meal. Free breakfast was substantial. The foyer shop provided a good range of daytime meals. Comfortable waiting area.
Staff were very attentive, engaging, delightful and helpful. A real human touch.
Overall great value for money. We would definitely stay there again.
Walter
Reviewed October 14, 2026Reviewed October 14, 2026
Free airport bus shuttle was easy to find and great for us getting to and from airport. We booked this hotel to stay the night before our long flight home so we weren’t travelling early in rush hour with kids and luggage. Rooms were small but had everything we needed. Able to get more pillows and plenty of free amenities. The free breakfast was good too. The Lawsons in the hotel lobby was handy for getting dinner and snacks and meant we didn’t need to leave hotel.
Free airport bus shuttle was easy to find and great for us getting to and from airport. We booked this hotel to stay the night before our long flight home so we weren’t travelling early in rush hour with kids and luggage. Rooms were small but had everything we needed. Able to get more pillows and plenty of free amenities. The free breakfast was good too. The Lawsons in the hotel lobby was handy for getting dinner and snacks and meant we didn’t need to leave hotel.
Staff were welcoming and friendly. Room (15th floor) was clean and quiet. Perfect for walking to the railway stations, Omotesando Street and the shrine. Could hear the trains, but they were just a murmur. Would recommend.
Staff were welcoming and friendly. Room (15th floor) was clean and quiet. Perfect for walking to the railway stations, Omotesando Street and the shrine. Could hear the trains, but they were just a murmur. Would recommend.
I used the room as a day room only. I checked in at 10.00 hrs and was out by 19.00 hrs. The receptionist kindly let me have a room right away and as no small rooms were available she gave me a junior suite for the day.
I used the room as a day room only. I checked in at 10.00 hrs and was out by 19.00 hrs. The receptionist kindly let me have a room right away and as no small rooms were available she gave me a junior suite for the day.