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The whole resort is like living in a postcard. It's just so beautiful and the staff were all super friendly and happy especially at the beach bar and around the beach, always passing small bites of food to try and iced water to keep you hydrated. Our only negatives were one night there were a few small flying bugs enter our OWB from seemingly nowhere. But that was gone the next day so the cleaners must have noticed. Also it seemed to take forever to get served at main meal times (except at beach...

AMAZING STAY!!!! We stayed in a horizon view over water bungalow and everything about it was superb. The bed was so comfortable, a pillow menu if you're into that. The staff are friendly and helpful (apart from one concierge who never had a name badge on but she always seemed like she couldn't be bothered) The location is perfect, you face east so watch the sun rise. Then across the road to the main hotel entrance there is a public beach facing west so people gather for sunset. The crystal...

An amazing location and honeymoon destination! The staff are always willing to help, be it to organise activities, advise on dinner plans or simply to arrange a lift to and from your villa in a golf cart! The breakfast buffet is extensive and the private ocean view villa we had was very spacious...not as much of a wow factor as the overwater bungalows but bigger (and cheaper!) Don't think you could get a better service at any of the other resorts in Bora Bora. Only downside is that...

Most staff v nice. Some seemed to be very reserved which didn’t always come over as friendly. BUT would definitely recommend. Yes it’s expensive but not silly money. We were pleasantly surprised at cost of food and drinks. Lovely quiet and relaxing. Overwater bungalows a must. We had a few showers but they passed in a matter of minutes

There is nothing I did not like about this resort. It sits in the perfect location, minutes away from the airport, with a smooth sail across the ocean. I loved that the beach is private, so no bother from anyone selling products. I met a lot of friendly hotel staff who went above and beyond, Heikalani being one if them. I absolutely loved my villa. I thought it was going to be bigger but still perfect and with a pool, great touch! Mauruuru Le Bora Bora!

Hotel/Resort stunning. Room was amazing especially view and layout/facilities. Buggy service to/from room was slow. Food prices expensive but in line with expectations. Drink prices (esp. cocktails) however were absurdly expensive especially as hotel staff did not understand wine (red wine chilled ! and often oxidised) and non fresh cocktail ingredients - no fresh orange juice in entire resort. Check out was poorly managed and hotel struggled to cope with the fact we arrived from another...

Great location, view from roof bar lovely. Staff very helpful and friendly...late flight out so utilised a cabin room with access to late shower etc.

Fabulous location, over the water room brilliant. Service was excellent, so friendly helpful and kind, nothing was missed from reception to bar,beach and restaurants. Mauruuru. Special mention of Online, conceige, who handled a significant reservation matter professionally and thoughtfully to ensure we had a great stay.

The hotel and the facilities were excellent, the pool is amazing The Lagoon restaurant and bar are beautifully situated but the service is slow and disorganised with some of the bar staff being very disinterested in serving you

Very helpful in allowing us early entry after an early morning arrival in Papeete. We were able to wait around the pool area, in the shade, until our room was ready, before the normal,11 am check in time. No problem either with a 5am check out.

Every Saturday there is a local dance show. Restaurant was very good with helpful and friendly staff.