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I stayed here for 13 nights, The staff was absolutely wonderful, so kind and accommodating can’t fault it, breakfast was always hot and great, perfectly located near to amenities, it’s only 5 minutes walking to a nearest subway, 20 minutes ride to manhattan, Halal food available on a walking distance, Neighbourhood and the area around seemed fined in my opinion, walked around and did not felt unsafe, I would say one of the best cheap hotel in Bronx, recommended 👍

Nice experience. Rooms are really nice size. Bigger than expected. Staff were polite and friendly. Not located on the best area but couldn’t complain as it’s 2 mins walk from subway station. Very accessible.

We usually stay in Manhattan when visiting New York but this time we decided to stay somewhere a bit different and the Bronx was certainly different. The hotel was a bit out of the way for shopping in Manhattan but there's a great shopping plaza a short bus ride away from the hotel which I'll definitely visit again. Our room was great. We had a kitchen with a huge fridge, dish washer and microwave. There's a Stop and Shop supermarket just up the road, the hotel has a laundry room so you can...

Good location

Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.

Excellent team flexible check in and great location. Room and hote immaculate

The hotel has no breakfast available, just a coupon for a coffe shop next door

My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

We had a lovely stay at this hotel. The location was great and ideal for getting around. The rooms were on the small side, but there was convenient storage space for luggage underneath the bed. The bathroom was excellent, with a lovely shower. The staff were very welcoming and friendly when we checked in. The hotel bar was also a real highlight – a great place to relax and enjoy a drink. Overall, we had a really enjoyable stay and would happily recommend this hotel!

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door. There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building. All of the staff were friendly,helpful and informative,you get a free water...

We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait. We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...

Our stay at Pod 39 was very enjoyable. The hotel location is perfect. Quiet yet close to Grand Central, Chrysrel Building, Empire State and Times Square, lots of shop and eating out options nearby. The hotel itself is in good condition. Its highlight is the rooftop. In the morning the bar is closed but you can still go there and eat breakfast & enjoy the views. Downstairs they have another bar. In the morning there is a free coffee and tea and some breakfast options are available to buy like...

The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.

Best value for money, best service

Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.

Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.