Overall experience is still consider good. Hotel is at the hillside, a rather more quiet area. Suitable for honeymooner or those who prefers less noise. Only 1 shop in the hotel . Need to take about 1O mins walk down the hill to reach the nearest convenience store, restaurant, shop and kalama beach. Room is facing the beautiful sea view with a jacuzzi. The cleanliness of the room need to improve. There are many ants around and my foods were filled with ants around after putting on the table a while. Wifi connection in the room or the hotel is good. We are also lucky to have our request of late check out with no extra charge.
Traveller from Singapore
Cape Sienna Phuket Hotel and Villas is on the Phuket waterfront, a 5-minute stroll from Kamala Beach, an idyllic place to …More
Staff were very friendly and helpful, always smiling. Such beautiful & gentle nature. A special invitation to cocktail drinks was a lovely surprise. Unfortunately due to the renovation, some construction banging near our room, but once we were in our room, the banging was not too much of a bother. We were in the jacuzzi suite, huge room with the balcony overlooking the ocean, simply amazing. Will not hesitate to stay here again.
Traveller from Perth
With direct access to the beach, this Patong resort is in the entertainment district and within 1 mi (2 km) of Kalim Beach …More
In a city where you are usually spoilt with spacious rooms and suites, even in the most prime locations, the rooms in the Grand Hyatt veers slightly on the small side. Couple that with synthetically patterned stone tiles in the foyer and bathroom and the room would seem to be in a tighter city in a lower tiered hotel.
While most of the room was relatively clean, I can't help but to point out some points of concern. Firstly, there was a dead cockroach at the foyer in one of my rooms. Secondly, there were multiple stains on carpet. The printed bathroom tiles are very disappointing aesthetically. A complete waste of perfectly good stone that would've looked much better in its natural state. The beds were also not particularly comfortable.
While there were these drawbacks, there were plenty of redeeming factors too. The hotel is extremely convenient, and is practically weather proof. There is shelter all the way from the hotel to the BTS station and the covered walk way that stretches all the way to Siam.
The facilities were also great, with a nice outdoor pool and spa facilities (hot tub, cold plunge pool, sauna, and steamroom).
Service throughout the hotel is commendable. Staff were warm and personable. Service was proficient; amenities we requested for never took more than 10 minutes.
We had the buffet dinner at The Dining Room which was excellent.
Overall, an excellent hotel for practical and business travelers who places convenience and location above all else.
Traveller from Singapore
Grand Hyatt Erawan Bangkok sits in Ratchaprasong shopping district near the Skytrain and subway. The hotel's tea room has …More
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.