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Overview of Sheraton Hong Kong Hotel & Towers

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
View from Room
Premium bedding, in-room safe, desk, laptop workspace

Sheraton Hong Kong Hotel & Towers

5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular Location1881 Heritage4 min walk
    Popular LocationK11 Shopping Mall4 min walk
    Popular LocationHong Kong Museum of Art5 min walk
    AirportHong Kong (HKG-Hong Kong Intl.)33 min drive

Choose dates to view prices

  • Suite, 1 Double Bed, Non Smoking, Corner

    Photos of Suite, 1 Double Bed, Non Smoking, Corner

    Room amenities

    • 786 sq ft
    • Sleeps 3
    • 1 Double Bed
    More details

  • Deluxe Twin Room

    Photos of Deluxe Twin Room

    4.5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 2 Single Beds
    More details

  • Executive Suite, 1 King Bed, Non Smoking

    Photos of Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • 550 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Deluxe Room, 1 King Bed, Non Smoking, Tower

    Photos of Deluxe Room, 1 King Bed, Non Smoking, Tower

    Room amenities

    • 375 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details

  • Room, 1 Double Bed, Non Smoking, Tower

    Photos of Room, 1 Double Bed, Non Smoking, Tower

    Room amenities

    • 320 sq ft
    • Harbor view
    • Sleeps 2
    • 1 Double Bed
    More details

  • Deluxe Room, 1 Double Bed, Non Smoking, Tower

    Photos of Deluxe Room, 1 Double Bed, Non Smoking, Tower

    Room amenities

    • 290 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

  • Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

    Photos of Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

    4.3/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Room, 1 King Bed, Non Smoking, View

    Photos of Room, 1 King Bed, Non Smoking, View

    4.7/5 guest room rating

    Room amenities

    • 320 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details

  • Suite, 1 King Bed, Non Smoking, Tower

    Photos of Suite, 1 King Bed, Non Smoking, Tower

    Room amenities

    • 570 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details

  • Suite, 1 Bedroom, Non Smoking

    Photos of Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 829 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details

  • Executive Suite, 1 King Bed, Non Smoking, Tower

    Photos of Executive Suite, 1 King Bed, Non Smoking, Tower

    Room amenities

    • 550 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Room, 1 Single Bed, Non Smoking (Eco)

    Photos of Room, 1 Single Bed, Non Smoking (Eco)

    Room amenities

    • 206 sq ft
    • Sleeps 1
    • 1 Single Bed
    More details

  • Deluxe Suite, 2 Double Beds, Non Smoking, Corner

    Photos of Deluxe Suite, 2 Double Beds, Non Smoking, Corner

    Room amenities

    • 786 sq ft
    • Sleeps 3
    • 2 Double Beds
    More details

  • Deluxe Room, 1 Double Bed, Tower

    Photos of Deluxe Room, 1 Double Bed, Tower

    Room amenities

    • 375 sq ft
    • Harbor view
    • Sleeps 3
    • 1 Double Bed
    More details

  • Deluxe Room, 1 King Bed, Non Smoking

    Photos of Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 375 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details

  • Deluxe Harbour View Twin Room

    Photos of Deluxe Harbour View Twin Room

    Room amenities

    • 377 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details

  • Room, 2 Single Beds, View

    Photos of Room, 2 Single Beds, View

    Room amenities

    • 320 sq ft
    • Harbor view
    • Sleeps 2
    • 2 Single Beds
    More details

About this area

Kowloon

Located near the beach, Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui neighbourhood and is connected to a shopping centre. K11 Shopping Mall and Harbour City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Peak Tram and Madame Tussauds. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like golf lessons. Guests love the hotel's location for the sightseeing.
Visit our Kowloon travel guide
View in a map
Map
Popular Location

What's nearby

  • 1881 Heritage - 4 min walk
  • K11 Shopping Mall - 4 min walk
  • Harbour City - 5 min walk
  • Hong Kong Museum of Art - 5 min walk
  • Tsim Sha Tsui Star Ferry Pier - 6 min walk

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 2 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 33 min drive

Restaurants

  • Celestial Court — 1 min walk
  • Unkai — 1 min walk
  • The Delhi Club - 3 min walk
  • The Steak House Winebar + Grill - 4 min walk
  • Nanhai no.1 - 4 min walk
View in a map

About this property

Sheraton Hong Kong Hotel & Towers

5-star luxury hotel connected to a shopping centre in Tsim Sha Tsui
This hotel features 6 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/café. All 782 rooms boast tablet computers, and offer free WiFi and iPod docking stations. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Sheraton Hong Kong Hotel & Towers offers 782 forms of air-conditioned accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves. Renovation of all guestrooms was completed in January 2015.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Health Club has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 1920 per day)
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 275.00 for adults and HKD 138.00 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Hot tub
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 1 meeting room
  • Business centre
  • Conference space (15043 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Renovated guest rooms – January 2015

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travellers arriving from outside of China, Macao and Taiwan, who are required to quarantine for 21 days after arriving in Hong Kong. You may be asked to provide evidence of this prior to arrival.
For more details, please contact the property using the information on the booking confirmation
Guests who wish to check-in before 3 PM will be charged a fee equal to the room rate for one night.

Renovations and closures

This property is closed from 1 January 2020 to 19 February 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 550.0 per day.
Cots (infant beds) are available for HKD 275.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Valet parking fee: HKD 1920 per day
  • Crib (infant bed) fee: HKD 275.0 per night
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Frequently asked questions

Can I cancel my reservation for free at Sheraton Hong Kong Hotel & Towers and receive a full refund?
Yes, Sheraton Hong Kong Hotel & Towers offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Hong Kong Hotel & Towers cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Hong Kong Hotel & Towers have a pool?
Yes, this property has an outdoor pool.
Is Sheraton Hong Kong Hotel & Towers pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Hong Kong Hotel & Towers?
Valet parking is available for HKD 1920 per day. Limited spots are available.
What time is check-in at Sheraton Hong Kong Hotel & Towers?
Check-in is from 3:00 PM - anytime.
What time is check-out at Sheraton Hong Kong Hotel & Towers?
Checkout is at noon.
Where is Sheraton Hong Kong Hotel & Towers located?
Located in Tsim Sha Tsui, this luxury hotel is steps away from Hong Kong Space Museum and Tsim Sha Tsui Promenade. Victoria Harbour and Avenue of Stars are also within 5 minutes. Hong Kong East Tsim Sha Tsui Station and Hong Kong Tsim Sha Tsui Station are within a 5-minute walk.
4.3
Excellent
Rating 5 - Excellent. 472 out of 993 reviews
5 - Excellent 48%
Rating 4 - Good. 385 out of 993 reviews
4 - Good 39%
Rating 3 - Okay. 94 out of 993 reviews
3 - Okay 9%
Rating 2 - Poor. 29 out of 993 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 993 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Room is a bit small even upgrade to seaview room bath n facial tissue look cheap for Sheraton.
Stayed 1 night in Nov 2020

5/5 Excellent

Stayed 1 night in Nov 2020

5/5 Excellent

Stayed 1 night in Nov 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service
Hotel toilet
Shower head really bad, not acceptable. And the amenities also no good.
Stayed 1 night in Nov 2020

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