Search Hotels by Freetobook in Denbigh from £49

"Booked for 1 night stay whilst in Chester, check in was smooth and very friendly staff on reception. We requested a late check out of 1pm and this was accommodated without any issues. We were escorted to the room which was an Executive room but it was extremely dated and curtains needed to be fixed (which we did ourselves). The bathroom had silicone everywhere and just needed to be brought up to date. Did not look like the photos on line at all. It was clean overall and the bed was very comfortable. Breakfast in the morning was delicious and all of the food was fresh although the restaurant furniture where we were sat did have cosmetic issues with damaged sofas that were ripped etc. Following breakfast we went back to the room but were startled by the fire alarm which was a test but we were not advised this during check in. At 11:30 the cleaning staff pressed the door bell and entered into the bedroom despite a late check out being booked. When we advised we had a late check out booked she left but then proceeded to bang the hoover against the door and was rude to us so much so that we packed up and left the room and the cleaner was rude once again! We did make a complaint to reception on check out who did credit the late check out fee but this kind of treatment from the cleaning staff at a hotel of this rating is really not acceptable and tarnished our stay. In essence the hotel could be out of this world but it needs investment and better cleaners!"

"Good clean comfortable modern hotel in old mill building. Just a bit difficult to find way to car park with some sat navs."

"Spacious room, good location"

"Very central location with great views and breakfast was good value for money."

"Good designer type hotel in central location. No real issue with 2 nights stay, reliable Radisson hotel. Breakfast was OK, more choice for continental would be beneficial, only 2 cereals choice, I've outgrown Coco-pops sadly... Would return"

"Very good location to be able to walk to M&S Arena or onto the city. A nice place to stay"

"No"

"Hotel is lovely and clean. The staff are very friendly. The only problem is you have to pay for the gym and Paul separately. I think it was £20 for two hours."

"Love it here, been many times, approx 10! Unit is old and tired and corridors can be split level which can be difficult but there's always help.... Room is great, one of my personal favourites, been in it before... There is a process of building improvement in place and being acted on which is great to see... Price is exceptional, bar and staff excellent try it, you won't be disappointed, total thumbs up from me and I look forward to my next visit👍"