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"Clean room,friendly,helpful staff close to Castle & shops "

"Internet was great "

"The conference was well organised and the service couldn't have been better. I was disappointed you charged extra for a mint tea after paying for an adfitional breakfast. "

"Daniel booked me in efficiently and in a friendly manner. Room was clean. Bathroom floor was collapsing in front of the sink (room 9).TV, Kettle all worked fine thanks. I was very disappointed with the £5 parking charge which was unexpected."

"Lovely to be pet friendly and have the ability to use the pool and the grounds. Great place to stay and would come again"

"Overall good, couple of niggles. It's located by a motorway and it is noisy as the windows dont shut properly. The breakfast was great apart from the bacon, which they cook folded in half so one side is crispy and one side is soft."

"Lovely resort"

"Very friendly staff and excellent rooms with a view"

"The person that checked us in was very welcoming, we were given a bottle of wine as we chose the eco option due to staying two nights. The foyer, lifts and corridor to our room were clean, clutter free and well decorated. Our room was spacious, clean and very welcoming, the bed was comfortable as were the pillows. Everything in the bathroom was immaculate and the hand soap etc was great quality. We had a great nights sleep, the room was a great temperature and the curtains kept the streetlight out. We went to the bar both nights and the staff there were also great, the choice and quality of the drinks were great too. We’d definitely recommend this hotel!"