Everything about this hotel was fantastic. They didn't have my +gold status on the reservation but when I asked they were able to find it and give me a wonderful upgrade. The restaurants were all phenomenal (we had the Chef's Table - a must do!) and we also booked a half day tour (excellent) and cars to and from the airport. Everything was perfect. Pool was beautiful and relaxing, and location superb. I highly recommend this hotel and hope to return soon!
Perfect location across the street from Copacabana Beach. Best part of stay: the hotel staff. They were personable, helpful, caring, accommodating in every way. Breakfast included was a definite plus. Easy taxi rides to all points from here.
Beautiful view of Sugarloaf.
We picked the perfect place to end our vacation. Beautiful, clean, and well taken care of.
Our flights got canceled because of a storm back home and Robinson, as well as the women at the front desk worked with us for literally hours, making phone calls and translating as we struggled with the airlines and figuring out how we were getting home. It was annoying because they were busy checking people in and out but they were so patient and helpful.
Finally, after all is said and done and our flights figured out for late the next evening Robinson hooked us up with another night stay for a discounted rate so we didn't have to move to a cheaper hotel.
We love Pestana!
The hotel was ok, some of the staff were great specially Robinson the one greeting the people outside the door and Julio the one helping with the breakfast buffet.
I like the hotel because it was in the center of Copacabana beach and close to a lot of good restaurants and the center of happenings events during carnival.
Learn some Portuguese before you go it's essential, at the hotel they do speak English but when you venture out you are going to need it. Overall was ok but the experience of carnival is amazing!
Good, well located hotel right on the beach at Copacabana. Good rooms, good (if very busy over New Years) breakfast facilities, good service. Only quibble was the arrangements on the beach. Although the hotel was supposed to provide access to deckchairs/loungers and umbrellas (indeed this was one of the reasons for booking this hotel), it was not where these were to be found or how to obtain them. And, the hotel clearly doesn't have enough to go around, so unless you arrived on the beach early, they had all gone and you had to rent them from other providers anyway.
This famous beach is also the widest beach in Rio. Throngs of bikini- and Speedo-clad locals and tourists take in the sun, as well as a round of beach soccer and volleyball. Copacabana Beach is a popular venue for concerts and a spectacular New Year’s Eve celebration where partiers wear white for good luck. The glitzy shops and cafés along Avenida Atlântica provide a welcome respite from the heat.
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