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"We had a great time "

"We had a very good experience at the imperial hotel Charlotte on reception very good All staff excellent Building a little dated corridor a little up and down Overall a nice experience also dinner was well presented "

"Only one or two small problems ie no lifts for us older generation but manageable. The outside of the windows were dirty. Excellent staff food great. "

"Beautiful view, spotless room, peaceful atmosphere, and the friendliest staff — couldn’t ask for more."

"Such a lovely hotel with staff who can't do enough for you! Food in the restaurant is delicious and the updated front terrace is a great place for some lunch and people watching! In a perfect location for everything from the shops to the promenade and pier. "

"Wonderful place to stay, overlooking the estuary and castle. Would recommend keeping the curtains closed if you have a shared terrace room - we had a few people drifting past taking photos of the castle when we were not dressed for such guests. "

"Family room beautiful sofa bed good quality proper bed staff very nice helpful. Great stay will re book"

"Size of room and bathroom. Only complaint is no toastrack at breakfast."

"This place is a treasure. Look forward to coming back! Diolch "