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"So checkin staff was great, but rooms were so tired, and whole place was dark and miserable. Parking was basically in the service station, which did not feel at all secure. Again, staff were great and helpful."

"The parking was easy & we walked everywhere in the town so didn’t use the car at all. The staff in the bar were friendly and helpful. We ate there both nights."

"Great staff. Easy check in."

"Our second stay, wonderful place, beautiful rooms and excellent food . Woujd highly recommend to anyone thinking of booking. Ideally situated too"

"Appleby Castle is a special destination, steeped in history that you can experience first hand. Staff care deeply about the castle and we thoroughly enjoyed the piano playing during the meal and the history talk after. Having read some of the other reviews, we can’t say we experienced any of the negatives and thought Peter, Sally (and chef!) did a great job it being just them running the castle."

"The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit."

"Had to pay extra for using the spa facilities however we went down twice during our stay and you could have just walked straight in. Didn’t check if we had paid or not."

"Staff were very friendly, rooms were a great size, comfy beds, lovely fresh breakfast - I will definitely be back, and I will recommend it to others too."

"We stayed for 2 nights, the staff were very friendly and helpful, the hotel doesn't have a car park but the young lady on reception told us what to do, she let us leave our bags in reception and gave us directions to the local cricket club just around the corner ( 2 min walk) there is an honesty box at the cricket club for the parking fee. The breakfast was lovely, there is a wide range of choices from hot or cold. We would strongly recommend staying at this hotel and we will definitely be staying there again ourselves."