Find Luxury Hotels in Cleveland, London

"Great views. Some floors need a refresh- thanks to the staff for moving us to an updated room. "

"From start to finish a wonderful experience."

"Nice hotel, friendly staff"

"Clean property. Very congested."

"Room was basic had no amenities such as tea or coffee, the room was dated with a very small tv and furniture falling apart the beds were very hard no ventilation either "

"Great Room. Clean. Comfortable. Great staff. Great location."

"Location is amazing, it’s a high quality hotel with nice amenities and friendly staff and the bars are amazing."

"Thought breakfast could have been better, no fried eggs had to ask, no pancakes, had to ask. Staff were quite rude, when I asked for cutlery she snapped back that I could get my own! Restaurant menu showed a lovely looking soag bol, when I asked, was told it was only a kids meal and they would not allow me to order it. Was told I could get it in room service! That's what I ended up doing but if they can do it on room service, I can't see why they good not do it in the restaurant. Some staff were quite rude , however reception staff were really friendly and helpful. Breakfast was not worth the cost. Don't think I would stay here again."

"Great location, great Hotel"