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"Stayed here after attending an open day at the University of Bristol. Pros: Super friendly and helpful staff, lovely room and amenities, electrics are only active if you insert your room card in a slot near the door which is eco friendly. Nice, tidy and spacious room. Pretty clean and decent price. The fact you can bring pets too (for an additional fee) is amazing too since not many hotels do so. Wifi was easy to connect to and pretty decent. Lots of choices for breakfast options and was delicious! There is a pub right outside the hotel for more food/drink/social options. There is a shopping and restaurant area 5 mins walk from the hotel. Cons: Was expecting some sort of mini fridge for our own drinks like iced coffees and snacks but no. Please specify at booking if you need a non-smoker room due to asthma or COPD etc. otherwise you will be designated a smoker room. I would recommend taking thicker loo roll."

"Lovely venue was only there for a couple of days could easily have done 2 more"

"A short one night stay as we attended an event locally. Staff friendly, room was perfect for our stay. Great night sleep, bed is very comfortable. Lovely shower and used the complimentary body wash. Breakfast was great, something for everyone. And loved the option of being able to take away a coffee as we’re in a bit of a rush. "

"Great stay, very clean and modern, everything we needed for a one night stop over "

"Very elegant and comfortable with shopping and attractions such as Cheltenham Town Hall and The Everyman Theatre events close by. "

"Very comfortable apartment with all the facilities you could want. Wonderful staff and a great location right in the heart of the town. Separate entrance to the apartments was a useful feature. "

"Fantastic value for the facilities and such a convenient location"

"Our first spa experience and I thought it might be a bit posh and stiff, not at all, staff were welcoming, very professional but not in your face. Our continental breakfast had hot options too. Spa facilities were soo relaxing, cant wait to do it all again."

"A delightful, well equipped and maintained property in a lovely area."