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"The staff was wonderful. Just one person handling reception, bar, and dining. So way understaffed. Very outdated facility. Bathroom sink didn’t barely drain. Felt as the space wasn’t clean."

"Great hotel in the heart of Canterbury. Had a cot set up for us on arrival. Bed really comfy and shower great. Breakfast was excellent, highlight being the waffle machines. Parking wasn’t an issue for us as we used the park and ride which took 5 minutes and was a 5 minute walk to the hotel so really convenient and only £4 a day vs £25 a night if parking in the city. Staff were all lovely. Loved how they respected history when building the hotel with the ground window in the lobby showing the theatre ruins below. Would definitely stay again on another trip to Canterbury."

"My wife and I had a wonderful stay at The Falstaff Hotel. The room was very clean, comfortable, and well maintained throughout our visit. The breakfast was excellent with plenty of fresh and tasty options each morning. Our favorite breakfast option was the avocado toast with perfectly well-done eggs — absolutely delicious and a great start to the day. The staff were friendly and welcoming, which made our stay even more enjoyable. We would happily stay here again and definitely recommend it to others."

"Fabulous location & staff who are very friendly and keen to provide a positive experience. "

"Great Location, on the high street."

"Breakfast was made to order"

"Stayed in one of the lodges and found it very comfortable. "

"the hotel itself was great, staff were very helpful. They could do with installing double glazing in the building however, as it got quite noisy early in the morning given how close traffic / heavy lorries pass to the hotel. We were in the top floor, but were still woken up by it early doors!"

"Everywhere was clean & tidy! Rooms were well comfy. Breakfast was great. Only stayed one night but all was great. "