Canterbury Hotel Guide - Spa Hotels in Canterbury, Kent

We chose this hotel as we were on our way to Canterbury from the west side of London. Town of Sittingbourne quite industrial and the location of the hotel does not lend itself to walking about. Restaurant very costly so had to get in the car again to find an alternate dining facility.

Everything about this hotel was a treat. A short walk from Canterbury's historic center, it is well located. The staff was very friendly and helpful, and the room was both beautiful and extremely comfortable.

Lovely building, beautiful spot. Our mews cottage was huge but perhaps slightly tired looking. Fantastic for dog walking with massive grounds and rabbits! Decent breakfast. We had dinner by room service - all fine except a rather tough piece of chicken. Like the possibilities for self- catering in the mews cottages.

A leisurely and pleasant stay. The hotel is close to Port Lympne safari park, which is why we chose it. The bar, unfortunately, faces a building site.

Very happy with hotel. Staff friendly and helpful. Breakfast was fantastic. Buffet style, with so much choice. Room was practical and fitted our needs.

We have used the hotel a few times. It's an ideal overnight for us heading onto France.

Unfortunately our visit coincided with 3 weddings and a golf tournament, which had booked out the restaurant and meant we had a makeshift meal in the bar area and our room was the furthest from reception and front door meaning a long walk to and from the door to the car park. Also it was an unusually hot week and the aircon was ineffective and very noisy, cutting in and out all night so we had poor nights sleep. I checked the filters and they needed servicing badly, have they heard of Legionaires Disease?Have never sen such a difficult way to access the pool area, obviously an OH&S issue but seems overkill compared to other hotels. Overall a good hotel

This hotel uses self service check in. The lady stood there as we arrived to the counter to do it was unfriendly and non-engaging, basically staring straight through is with out a smile. Not very welcoming! There were three of us and the first two checked in successfully. When the third person tried it kept getting to add your key card stage and then failing, we tried again. Eventually another woman came along and was a little officious treating us like fools, she said the room is not ready. It would have been easier if the screen told us this - especially as we were only 30 minutes ahead of check in time. The rest of the stay was very good, the meeting room was well presented and laid out, great food and beverages available in the package. The bedrooms were modern and clean with well appointed bathrooms. The food and service in the bar was excellent , with a great atmosphere.

Ideal position next to Leeds Castle, which we were visiting, and friendly staff welcomed us. Cleanest bathroom we have seen for some time. The bed was a trifle hard for us. A very minor! issue was fried bread instead of hash brown, but if that is all we can mention must be OK>

as we had been let down by the hotel we had previously booked, we were pleasantly surprised by how nice the holiday inn was.