"Clean, quiet and convenient location. The staff is very friendly and the restaurant and bar is good. The hot tub was broken along with the sauna, but the pool is clean and relaxing. Rooms need a facelift."
"Clean, quiet and convenient location. The staff is very friendly and the restaurant and bar is good. The hot tub was broken along with the sauna, but the pool is clean and relaxing. Rooms need a facelift."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.
We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.
Nora Teresa
Reviewed November 2, 2026Reviewed November 2, 2026
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.
My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .
It was just as I expected. It was not noisy at all (being so close to Times Square).
I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected.
Stay was comfortable.
It was just as I expected. It was not noisy at all (being so close to Times Square).
I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected.
Stay was comfortable.
Fantastic location as the hotel is close to subway station so can easily get anywhere, but it’s in a more peaceful part of town. There are loads of excellent restaurants and coffee shops around.
Our room (two double beds) was spacious, clean and comfortable.
Staff were friendly and helpful.
I would recommend and would definitely stay again.
Fantastic location as the hotel is close to subway station so can easily get anywhere, but it’s in a more peaceful part of town. There are loads of excellent restaurants and coffee shops around.
Our room (two double beds) was spacious, clean and comfortable.
Staff were friendly and helpful.
I would recommend and would definitely stay again.
Gillian
Reviewed February 26, 2025Reviewed February 26, 2025
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.
Jonathan
Reviewed January 27, 2024Reviewed January 27, 2024
There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door.
There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building.
All of the staff were friendly,helpful and informative,you get a free water...
There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door.
There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building.
All of the staff were friendly,helpful and informative,you get a free water...
Cool hotel near Grand Central Station. Nice area - not too busy, near restaurants, transport and shops. Hotel is boutique style - not big rooms but that’s NYC. Staff are lovely - Judy and the team. Water was replenished daily although note no coffee maker in room. Close to all night deli and loads of places for breakfast. It was a really good choice and would choose it again.
Cool hotel near Grand Central Station. Nice area - not too busy, near restaurants, transport and shops. Hotel is boutique style - not big rooms but that’s NYC. Staff are lovely - Judy and the team. Water was replenished daily although note no coffee maker in room. Close to all night deli and loads of places for breakfast. It was a really good choice and would choose it again.
Can't fault the hotel, room was lovely!
Breakfast was great too.
I didn't realise it was in the middle of Time Square! oops! Quite busy outside... Happily stay again, I was over for a work trip.
Can't fault the hotel, room was lovely!
Breakfast was great too.
I didn't realise it was in the middle of Time Square! oops! Quite busy outside... Happily stay again, I was over for a work trip.
Priya
Reviewed November 14, 2024Reviewed November 14, 2024
Fantastic hotel and location. Rooms very quiet. Superbly clean. Excellent breakfast. Brilliant to be able to leave suitcases all day and get a shower in the complementary shower rooms after check out. Only slight negative is it took a while to navigate the lifts in a morning with people going to breakfast.
Would definitely recommend.
Fantastic hotel and location. Rooms very quiet. Superbly clean. Excellent breakfast. Brilliant to be able to leave suitcases all day and get a shower in the complementary shower rooms after check out. Only slight negative is it took a while to navigate the lifts in a morning with people going to breakfast.
Would definitely recommend.
Katherine Lucy
Reviewed November 3, 2026Reviewed November 3, 2026
We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait.
We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...
We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait.
We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...
Karon
Reviewed September 18, 2026Reviewed September 18, 2026