Front of property – evening/night

Reviews of Hotel Sommerau

3 out of 5
Hotel Sommerau
Emserstrasse 4, Chur, GR

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 156 reviews" "
Rating 8 - Good. 83 out of 156 reviews" "
Rating 6 - Okay. 12 out of 156 reviews" "
Rating 4 - Poor. 3 out of 156 reviews" "
Rating 2 - Terrible. 2 out of 156 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Travelled with family
Liked: Cleanliness, staff & service
The hotel room is adequate however we were completely shocked on the extreme mark up that expedia have charged over the normal room rate, around £150. This will be refelected in social media and trip advisor reviews on our return. This does not reflect on the hotel standards, just greed of expedia.
Stayed 1 night in Feb 2024

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service
Average
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Josslyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpiced
It feels like a motel.
Stayed 1 night in Mar 2023

10/10 Excellent

STEPHEN, Carson City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and access from the highway. Had a very nice restaurant with outdoor seating. Room was nice and there was a grassy outside area to relax in. We would recommend this hotel.
Stayed 1 night in Aug 2022

4/10 Poor

MITSUNOBU

Travelled with family
Disliked: Amenities, property conditions & facilities
location is not good. High price. The room is small.
Stayed 1 night in Aug 2022

10/10 Excellent

KULWADEE

Stayed 1 night in Apr 2022

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but very clean. The hair dryer didn't work. The breakfast was good and the brad really yummi😊
Stayed 1 night in Apr 2022

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay, and not last
My 2nd stay at this hotel. Comfortable beds, spacious and clean rooms, soundproof walls, ample parking space, excellent restaurant. I will certainly book it again when I will be in the area.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel ... Better restaurant
The hotel is more known for its restaurant. Its good for a 1 or 2 nights stay. Rooms are clean and has all the basic amenities. Location is good but very close to the main road and bit noisy if the window are open. Recommended if you have a vehicle otherwise you are relying on public transport which is not bad as well. Restaurant food is something not to be missed. Bit on the costly side but it's worth it
Stayed 3 nights in Aug 2019

6/10 Okay

SR

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property did not have AC or a fan and it was an extremely hot day. The location is not close to other attractions.
Stayed 1 night in Jul 2019

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What Stay? Certainly NOT on Christmas Eve...
The Hotel advertised and accepted and billed my reservation for Christmas Eve of 2018. when I arrived at 9:00 PM that night, no one was there, no reception staff were on duty, and I was told very rudely in almost unintelligible and very loud profane language through an emergency intercom system that the hotel was closed. I feel that they acted in bad faith by accepting my reservation. I am pursuing remedies from both Hotels.com (whom I contacted that night to report the issue to, and my bank for my lost money, and would never stay there again. Thank goodness that there was an Ibis Hotel down the street that treated me kindly and put us up for the night.
Stayed 1 night in Dec 2018
Response from Luisa on 28 Jan 2019
Dear Dennis, we are really sorry for what happened. On Christmas Eve is our reception not occupied. Unfortunately on the reservation we couldn't find your contact details, so we wrote an E-Mail to Hotels.com asking them to contact you. We didn't get any answer. Some days later we called Hotels.com and they told us they would contact you explaining what you have to do to get the key. Some days before your arrival we sent another E-Mail to Hotels.com, explaining how our key box for late arrivals works and telling them your late code. Apparently you didn't get all our e-mails. We apologize for the inconvenience. Kind regards Team Sommerau

8/10 Good

ravinderpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"wonderful"
WE LOVED IT AT THIS HOTEL!!! EVERYTHING WAS WONDERFUL!!!! THANK YOU FOR EVERYTHING, THE MAILE'S!!!!
Stayed 2 nights in Aug 2018

8/10 Good

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, comfortable stay
Great service, comfortable stay

8/10 Good

Daniel, Winterthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It's a nice hotel with very friendly personnel.

8/10 Good

Lyn, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to the motorway
The hotel was easy to find when driving from Italy to Germany and needing an overnight stop. Although not in the centre of town there was a shopping centre nearby and the hotel had all the facilities we needed.

8/10 Good

Narumon b.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay with family
I think the restaurant served pretty good food. The restaurant was always full of tourists and bikers. The room was clean and comfortable. The safe in the bedroom did not work, so had to call for them to set it up, but they came right away and left it working.

8/10 Good

IanGill

Liked: Cleanliness, staff & service, room comfort
Trip to Chur
Hotel looks like an old Motel from the outside, but is excellent inside. Restaurant is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Basic hotel, impeccably presented,
Basic hotel, impeccably presented, good service, English spoken - price typical for the region. A taxi ride to the centre of town (less than 2km costs 14 SFr - more than £10). Nice restaurant (at prices typical for region - expensive compared to UK!) Free wifi available, but, WIFI connection won't allow mails to be sent from laptops etc.. (you can only use webmail).

8/10 Good

Roger

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Beatrice

Stayed 1 night in Dec 2023

10/10 Excellent

Gian Simon

Stayed 1 night in Dec 2023

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal ist super freundlich. Ich habe mich sehr wohl gefühlt. Frühstück und Kaffee lecker. Merci
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

ermanno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

rickard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Lissi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Karl Heinz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war wie immer wunderbar
Stayed 1 night in Apr 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super diferente de todos, um estilo americano, vc estaciona em frente ao aposento, o que fica super fácil tirar a bagagem do carro. A limpeza muito boa, o quarto simples mais confortável, café da manhã bom, apesar de não ter muitas opções. Sim com certeza ficaria novamente nesse hotel.
Stayed 1 night in Jan 2023

8/10 Good

Arno

8/10 Good

Dario

8/10 Good

Roger

Stayed 1 night in Dec 2022

10/10 Excellent

Karl Heinz

8/10 Good

Matthias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Matthias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Karl Heinz

Liked: Cleanliness, staff & service, amenities
Ich komme schon acht Jahre in dieses Hotel und war immer zufrieden. Vautz
Stayed 1 night in Oct 2022

8/10 Good

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

Beatrix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silent and well aircondioned room
Room was silent and good airconditioning. Room was also clean and enough soacious. A bit far from center but therebisna bus stop and good hills for walking.
Stayed 1 night in Jul 2022

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and stay!
Very nice hotel and personnel! Highly recommended.
Stayed 2 nights in May 2022

8/10 Good

Beat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein Hotel in dem man sich Willkommen fühlt. Das zuvorkommende Personal gestaltet einen den Aufenthalt so bequem wie nur möglich. Eine große Auswal an Speisen und eine hervorragende Küche runden das ganze ab. Ich bin sehr gerne zu Gast in diesem Haus, und werde nöch öfter dort einquartieren
Stayed 1 night in May 2022

10/10 Excellent

Ernst

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Rainer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022