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Everthing was fine. Reece at chech in was very helpful

Staff were excellent and even provided breakfast for us to take away as we had an early start.

Spacious room, clean, rooms been modernised. Hallways could do with some renovations

Great staff, really friendly and helpful. It was cold in the main lobby, but the rooms were nice and warm. They were also clean and well-presented. Evening food was nice and they had a good selection of drinks available at the bar.

Clean and the facilities were more than adequate

Good potential but had to negotiate for access to swimming and breakfast on check-in (which was part of listing in the first place!). Quite embarrasing to have to do this in front of other guests in the line when it should have been straight forward. Family enjoyed the stay in the end thankfully. The image of the Hydro-Spa should be removed as its an extra fees.

We had such a relaxing time. Just what was needed before heading back to work next week. The Aqua thermal journey was amazing- a whole two hours with no phone, no conversation just me and my thoughts. Bliss! The food was delicious and the staff were just lovely, so welcoming and friendly. Our room was beautiful and so comfortable. We paid for this with our Tesco Clubcard voucher so our whole stay cost £79 for dinner bed and breakfast for 2 nights.

Felt welcome from the moment we stepped in, everything explained well to us and even an apology letter for the fire alarm was provided which we really appreciated. definitely would stay again

Great hotel, very clean, friendly staff and good food.

Fantastic friendly and helpful staff. Good food

What a find ! This hotel was one of the best we have stayed at . The welcome was warm and friendly , nothing was too much trouble . Our breakfast was delicious and we loved how different times were available. The hotel offered an earlier check in time than many others and check out is 12 o clock which means on a weekend away you can manage a lie in and a long leisurely breakfast which was just what we needed . Thank you so much , we would definitely recommend you and will come back again some...

Great hotel, lovely food, friendly staff and a comfy bed.

This was my second visit to Liverpool and the first time using a hotel, I was drawn in by the outside look of the hotel then when I saw the rooms and then how good the price was I was sold. When I got there it was clear the area was quite close to anything I'd need and less than 10 minutes from central station which was perfect. Upon entering the Beautifully decorated lobby I was given key cards by the lovely clerks at the front desk, key cards which you need to enter the hotel itself and use...

Great hosts, large clean bedroom, great bed, super shower & huge breakfast. Would definitely go back!

Always a clean hotel, great staff and incredible vibes

Lovely hotel, really welcoming and friendly. The location was perfect as its the quieter end of town, but a easy walk to the yram stop round the corner. Loved it and will definitely be back.

Excellent standard of hotel. Really liked the room, dinner, breakfast, atmosphere. The only minor negatives were the amount of listed TV channels which didn't work, no radio stations and our AC didn't seem to function although we didn't mention it to staff. Thoroughly recommend.