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Reviews of Baan Ratchiangsaen

3 out of 5
Baan Ratchiangsaen
35 Soi Ratchiangsaen 1 Haiya, Chiang Mai, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 67 out of 151 reviews" "
Rating 8 - Good. 69 out of 151 reviews" "
Rating 6 - Okay. 11 out of 151 reviews" "
Rating 4 - Poor. 2 out of 151 reviews" "
Rating 2 - Terrible. 2 out of 151 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from lylykoo on 16 Mar 2020
thank you for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Really great place to stay. The woman upon checking in was so lovely and helped us with everything we needed, from renting a scooter, obtaining a taxi to the airport, and extending our stay. On down side is on the 3rd floor it's quite noisy from the birds on the room (they start at 5am!). Main level room was much better.
Stayed 2 nights in Jan 2020
Response from Lylykoo on 29 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
to stay
We loved this hotel. It's charming, the staff are very kind, and the pool is refreshing. The room is large and very comfortable. Every day a new bottle of water is provided. Perhaps adding four pillows (2 per side) would make it more comfortable.
Stayed 5 nights in Jan 2020
Response from lylykoo on 24 Jan 2020
Thank you for your review. Hopefully, you have a nice vacation in Chiangmai

10/10 Excellent

DERRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Lylykoo on 4 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A win overall.
Internet was spotty at times, it is not very quite during the day or at night, and the hot water was not great. Other than that the place was as advertised and for the most part I enjoyed my time there. The staff was great. The AC was great! The little neighborhood is nice and in a decent location too. Oh and breakfast is blah...
Stayed 3 nights in Dec 2019
Response from Baan Ratchiangsaen on 7 Jan 2020
Thank you for your review. Hopefully, you have a nice vacation in Chiangmai Thailand

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were friendly and helpful, the cleaners were very nice and efficient. the only dislikes were not enough sun loungers by the pool due to lack of space, and there was a noisy dog barking at all times of the day and night, the dog was not on the hotel premises
Stayed 11 nights in Nov 2019
Response from lylykoo on 9 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matt, Saskatoon, canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Bery friendly staff. Can not beat the price. We had a pool side room. The pool was small but everytime we wanted to swim it was empty. One unique thing about the pool is that the sun shines on it all day which is awsome. A lot of the pools in chiang mai are in the shade all day long. Oni at the front desk was fantastic to deal with. Breakfast was very mediocre but this is just a bonus as breakfast is not included nor advertised in the price. It included watermelon, pinaeapple, coffee amd toast. I stayed in 3 different hotels while in Chiang mai and this one was by far the best and also the cheapest
Stayed 2 nights in Nov 2019
Response from lylykoo on 25 Nov 2019
thank you for your review , hopefully you have a nice vacation in chiangmai thailand

10/10 Excellent

Jane, NEBRASKA, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a wonderful small, affordable hotel with a helpful staff and great location. We stayed four nights — 2 nights before an overnight at Elephant Nature Park and 2 after. They stored extra bags for us while we were at ENP and called the ENP office to verify our pickup time. Convenient to laundry facilities and a great coffee shop called Baan Bakery.
Stayed 2 nights in Oct 2019
Response from lylyko on 29 Oct 2019
thanks for staying with us , we appreciate your feedback :)

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good
We stay here every year. The staff are always so friendly! It’s a great location and rooms are clean and comfortable. Noticed the noise from Birds this year was much much higher. They are roosting under the eaves on top floor and the crowing is endless. (Pidgeons??) some of the smaller touches are gone this year I noticed. Linens are smaller and very tired and there are no longer facecloths in the rooms? Tea kettle and coffee tea are always there and appreciated. Pool small but very clean and refreshing. Fruit and toast in AM are perfect. Good place for the the price paid.
Stayed 5 nights in Jul 2019
Response from Gra on 3 Sept 2019
Thank you for your reviewing. We will try our best to maintain our services for every guests.

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We have stayed at Baan Ratchiangsaen every summer for many years. Noticing a few changes. Linens are getting tired, no more facecloths offered. And the pigeons are out of control. They are roosting under the eaves of the second floor roof and they are LOUD all day long but especially in the morning. I’m not sure what can be done but it’s disturbing the guests. Otherwise everything awesome as usual. Rooms are clean & spacious, kettles provided. Staff very sweet and friendly. Great location with proximity to old city, food massage markets etc
Stayed 5 nights in Jul 2019
Response from Paruhut Hirunsri on 27 Jul 2019
Thank you for your comment. We will try our best to improve our service. Hopefully, you and your family had a nice vacation while being in Chiangmai.

8/10 Good

Verified traveller

Liked: Staff & service
Terrible facilities in the 3rd floor
It was terrible facilities in the 3rd floor, rusty kettle, dirty slippers, not hot water for taking shower. Luckily, they changed us room in the 2nd floor from the 2nd night, it resumes normal. Staffs were really helpful and nice.
Stayed 3 nights in Mar 2019
Response from Baanratchiangsaen on 14 Mar 2019
thank you for reviewing our property. We wish you have a nice vacation while visiting Chiangmai Thailand

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Baan Ratchiangsaen on 14 Mar 2019
thank you for reviewing our property. We wish you have a nice vacation while visiting Chiangmai Thailand

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location very close to the Old Town. Pool was pretty too. The breakfast provided was minimal so expect to eat in town.
Stayed 2 nights in Dec 2018

6/10 Okay

Keanan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room itself are quaint and lovely. However, we were placed on the third (top) floor and every morning birds would gather on the roof and make the most incessant, LOUD, "cooing" sound. Also, the surrounding area leaves some to be desired for. Other than that, the staff was nice and helpful.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very friendly and attentive staffs. Good and quiet location. Near to night markets.
Stayed 2 nights in Dec 2018
Response from lylykoo on 25 Dec 2018
thaks for staying with us , we appreciate your feedback :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was really great, comfortable, clean large room in a great location. Friendly staff more than happy to help with local information and translation. Highly recommended.
Stayed 1 night in Dec 2018
Response from lylykoo on 25 Dec 2018
thanks for staying with us , we appreciate your feedback :)

8/10 Good

Karim, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our time there but they could offer basic food options or offer warm meals to guests to make it for convenient and comfortable for international guest who aren’t familiar with the area. Would recommend to others as staff were brilliant to help out and go out of their way!
Stayed 10 nights in Oct 2018
Response from Gra on 13 Nov 2018
Thank you for your review. We wish you have a nice vacation in Chiangmai Thailand

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and cheap prices hotel, good services ,but the swimming pool is small.
Stayed 5 nights in Aug 2018
Response from Paruhut Hirunsri on 12 Sept 2018
Thank you for your reviewing. Hopefully, you had have a nice vacation while staying with us in Chiang mai , Thailand

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small quiet hotel
Always a perfect stay at Baan Ratchiangsen. Staff friendly, rooms clean and comfortable! Within walking distance of all markets, restaurants and massage.
Stayed 6 nights in Jul 2018
Response from Paruhut on 20 Aug 2018
Thank you for your review. We will try our best to serve every guests. We wish you have a nice time while being in Chiangmai.

2/10 Terrible

Shyam

Disliked: Staff & service
Stayed 5 nights in Jun 2018
Response from Paruhut on 20 Aug 2018
Thank you for your review. We will try our best to serve every guests. We wish you have a nice time while being in Chiangmai.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel, close to everything.
Baan Ratchiangsaen is a great boutique hotel. It doesn't have all of the bells and whistles that 5 star hotels do, but it is very comfortable and in a quiet part of Chiang Mai. Free wifi and simple continental breakfast (toast and fruit) are included. It is close to a local market, good local restaurants (on the adjacent street) and the Chaing Mai gate. Well away from the tourist area surrounding the night bazaar. The biggest problem I had was a shower that flooded the bathroom a couple of times, but otherwise it is very good quality. I'll stay here again.
Stayed 6 nights in May 2018
Response from Front Staff on 18 Jun 2018
Thank you for your review. Hopefully, you have a great vacation in Chiangmai Thailand.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap stay
Very comfortable to stay in, would be better if there was an elevator.
Stayed 3 nights in Apr 2018
Response from Baan Ratchiangsaen Staff on 1 May 2018
Thank you for your staying and reviewing

8/10 Good

Chi Thao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Quiet Hotel
Nice hotel, the rooms are bigger and comfortable, and in a quiet place, I recommend!
Response from Baan Ratchiangsaen Staff on 1 May 2018
Thank you for your review. Hopefully, you have a great vacation while travelling in Thailand.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely recommend this lovely hotel
We weren't expecting a breakfast so it was a lovely touch in the morning that fresh fruit was available to us bread to toast and marmalade or savoury biscuits with coffee this set us up for the day really nice - I really enjoyed this hotel lovely quiet pool with lots of green space in a large city
Stayed 3 nights in Feb 2018
Response from Baan Ratchiangsaen Staff on 1 May 2018
Thank you for your review. We wish you have a nice vacation while staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very convenient to amenities. Friendly, clean and good experience
Stayed 1 night in Feb 2018

8/10 Good

Alison , Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good boutique hotel. Didn’t have a safe in the room which was our main issue with the hotel. Otherwise a good location, attentive staff and comfortable beds.
Stayed 4 nights in Dec 2017

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, super clean and great location. Very calm and spacious bedroom.
Stayed 3 nights in Nov 2017
Thank you so much for your review. We will try our best to providing a good service to all guests. Hopefully, you will have a nice vacation while staying in Chiangmai Thailand.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit area with bar and restaurant close by. Staff were attentive.
Stayed 3 nights in Nov 2017
Thank you so much for your review. Hopefully, you have a nice vacation in Chiangmai, Thailand

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, and comfortable.
Good Location, near the Chiang Mai gate. Baan Bakery up the street was great for breakfast and lunch. Pleasant staff.
Stayed 3 nights in Oct 2017
Thank you so much for your review. Hopefully, you have a nice vacation in Chiangmai, Thailand.

8/10 Good

Muhammad Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall - a pleasant stay
Stayed in this hotel for 4 days. Staff was very friendly and helpful. Room was clean. Overhead rain shower was not working but there thankfully water heater was working. Room was spacious and clean. Hotel located about 10 minutes away from the ancient Gate walls. Its located in a small housing estate hence you will have to walk out if you looking for public transportation. Most guests either had rental motorcycles or own transportation. There are many laundry shops around which charges 40THB per kg wash. There are two local convenience shops nearby which opens only in the day. For breakfast the hotel provides free toast and coffee/tea. Baan Bakery which is 3 minutes walk provides a more complete breakfast if you require. Freshly baked pastries and good coffee there. As in most boutique hotels there are no elevators hence be prepared to climb the stairs. There is a swimming pool if you want to cool off on hot afternoons. The neighbourhood is quiet at nights (except for the occasional dogs barking) with a lone local pub just across the street. Overall I would grade hotel A. But for location I would grade C as you have to walk out if you looking to dine, massage, night entertainment or shop in Chiang Mai night bazaar area which is quite a distance away.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Douglas, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a charming district of Chiang Mai.
I wanted to get a good taste of life in Chiang Mai. Baan Ratchiangsaen turned out to be a perfect choice. While being clean and modern, it still was located in one of the most charming, village-like districts of CM, close to one of the night markets, bars, restaurants and wats.

8/10 Good

Roger, Spoke, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical, clean and convenient
Excellent staff, good clean facility, very walkable to city centre and excellent price. No elevator if on 2nd or 3rd floors.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique style hotel situated in a quiet area about 6to7 minutes walk to Chiang Mai gate one of the entrances to the old town..It is a small hotel but nice and clean.All staff are very friendly and helpful. The air conditioning was very quiet but very effective.WiFi struggled in my room but was excellent in the foyer.Swimming pool small but nice.Overall a nice stay in a nice hotel no hesitation in recommending this hotel

10/10 Excellent

Laurel, Woodinville, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Always happy when I stay at the Baan Ratchiangsaen. The rooms are large, clean and bright. Comfy beds, good air con. The staff is friendly and the location is perfect. Walk to everything needed in the old city, markets, food, massage. Ho to yhe Baan Bakery! The best fresh pastries anywhere, but go early, they sell out of the best stuff by noon or 1pm

10/10 Excellent

Martyn, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good standard of rooms

6/10 Okay

Liam, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A cutely decorated place in need of a little love.
The hotel is very lovely but it could be even better. The bathroom was a bit dated and the shower head didn't work at all. They were clean just in need of some love. The room was well decorated and also clean. The staff were even more friendly than usual and allowed early check in.

8/10 Good

Brian, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel close to the Chiang mai gate.
Very energetic helpful staff. Very clean facility. The hotel welcome book does dwell on several pages of potential charges for stains and missing items but our only minor charge was for mistakenly taking the water from the mini bar (my bad) for 60 baht($2.40) which the staff left a bill for on the day of the mistake.They do provide 2 bottles/day on the desk The hotel is in a fairly quiet street with some chickens roosters and dogs in adjacent yards to tell you when to get up. The continental? breakfast was comprised of instant coffee, powdered milk, toast, jam, pineapple and watermelon. We made that acceptable by purchasing sliced ham and cheese slices to put on the toast.There is an excellent breaky /coffee place 1 block away for excellent food (Bloom) also in the Walled city "Dash" is fantastic for L+D. The front staff lock up at 11 pm but are on site for late night partiers through a side door. A fair price from the airport is 200 baht($8.00) per vehicle but we overpaid on arriving at midnight-400 baht.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
no hot water
No hot running sink water and shower water is hot enough.

2/10 Terrible

James

Liked: Room comfort
Disliked: Staff & service
Stay elsewhere! Roosters crow all night!!!!
This stay was below average! Roosters crowing all night and early in the morning. Was told I needed to move rooms during my two night reservation, very inconvinent!!! The odd thing about our room move was that the second room was exactly like the first one. Wifi extremely slow. The staff speaks little to English and the front office staff was slightly rude when I asked them to call our tour guide. I was told no! I need to pay them for the call since the tour wasn't booked directly thru them at the hotel.

10/10 Excellent

johnny, bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and friendly staff.
Location required vehicle. Other than that no problems.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kway Chi Hui, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally OK
Pleasent Stay with slight disappointment

6/10 Okay

Verified traveller

Liked: Room comfort
Overall Great Location and Good Value
Location was excellent- a short walk to the old Chiang Mai gate and close to temples, food and shops. Rooms were a good size and everything was tidy. Had laundry service at 40 baht per kilo - very convenient. Most of the staff were very helpful and friendly. On the negatives, toilet seats were wobbly and the shower water somehow flowed outside the shower area (leaving restroom somewhat wet). And a small pet peeve - a few small mildew spots in the shower.

10/10 Excellent

Diana, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet stopover
We really enjoyed Chaing Mai. The hotel was close to Saturday night market. Fairly close to food. clean and staff very. Helpful.

10/10 Excellent

Diana, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious garden retreat
Incredibly beautiful garden! So well cared for and a joy to relax there

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cute and nice
The hotel was very nice, clean, big and confy room. The only thing was the AC, it turn off and on and wast as cooler as it should be, besides that it is a perfect hotel! We bookef prívate tour with them, the tour guide was the best and a really gentle man, we booked all tours with him for our whole stay. If you stay at this hotel make sure to visit the little coffe and tea spot one block from there; it was delicious and very cool.

10/10 Excellent

verneva , ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is authentic,cute, quiet and clean.
We arrived from the chiang mai airport which is about 15 minutes away only and checked in around 3 pm. Everything was in order the hotel staff was already waiting and prepared. Took them 3 minutes max to give us the key and they helped us out with the bags to the first floor since there is no elevator. the room was amazing! Spacious and beautiful interior decorations. The view on the window was so relaxing and tropical green. we had no plans but the guy at the reception helped us almost everyday organize trips and taxi services which were super cheap(below 200 baht). We had an amazing time as everything was a walking distance away and we could rent bicycles to go eat and sight see. There was this awesome tiny restaurant called flower blossom or something just on your way to the main road. Try their food and drinks since the hotel doesnt have any room service the breakfast is as good as non existence. All in all Chiang mai and this hotel were just too awesome in general!
The room
Window view
Outside the door
Reception

8/10 Good

Zen Zen, San Diego, CA, USA

Liked: Cleanliness, staff & service
Nice Staff, Pretty close to everything
The hotel itself is pretty basic but we really enjoyed the location. Its located next to the Saturday walking market and a lot of cute coffee shops and restaurants. We loved that we did not need to get a taxi to get around in Old City. The hotel is perfect for someone wanting to enjoy a quiet and simple stay while in Chiang Mai.

10/10 Excellent

Richard, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Baan Ratchiangsaen
I've been traveling to Thailand for over 10yrs now and staying at the Baan Rachiangsaen has been one of my best experiences in small boutique hotels. The staff could not of been more accommodating from the room service to answering any questions I may of had.