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"Excellent staff, lovely hotel and views. Great location "

"We had a fantastic stay and honestly couldn’t fault a thing. The hotel was spotlessly clean and very well maintained throughout. Every member of staff we encountered was exceptionally friendly and welcoming, which really made a difference. A special mention for the early check-in – we arrived in the morning and were pleasantly surprised to be in our room by 10am, even though the usual check-in time is 3pm. That was hugely appreciated and set the tone for the rest of our stay. Breakfast was also fabulous, with plenty of choice and everything fresh and well presented. There’s genuinely nothing negative I could say – everything exceeded expectations. I wouldn’t hesitate to recommend this hotel and would definitely stay again."

"Lots of queuing. Check in took a very long time, both waiting and at the desk itself. Long queues for breakfast despite lots of tables being available."

"The room was clean, little outdated and probably in need of some TLC but we had a great view of London bridge. Staff were nice, unfortunately there was a little bit of communication issues in some aspects. Overall it was a lovely stay"

"Hotel and staff were great. Room was great. You now have to pay for drop off parking at Heathrow which was difficult as I am not from England. There should be a way to pay by cash. This is not the hotel, it’s the airport that is charging. "

"Yes "

"Mouldy rooms. Extra cost at every turn"

"Room compact but very clean and functional. Offers value for money."

"Didn't see or use the gym"