Search Villas in Chepstow

"Rooms were clean and bathroom was very modern and clean. The entrance to the hotel and reception area was very misleading because when you got to your room it was very outdated and not really what you’d expect when you walked in . The room could have done with a window as it smelt like damp washing due to lack of ventilation. Aircon and heating both worked fine but really could do with natural air into the room . Overall an okay hotel but could realistically do with a renovation and modernisation in all areas"

"The girl on reception was so helpful and polite that she immediately made us feel welcome and comfortable at the hotel. Excellent customer care."

"Fantastic breakfast, great chouce and value."

"The reception staff were very efficient and friendly. The buffet breakfast was tasty and plentiful. My room was very comfortable, clean and functional, although I felt it was a bit dark (perhaps better/more lighting would help). The AC in the room was excellent."

"The hotel is a modern, excellently maintained building, the room was clean and the staff courteous and helpful."

"Breakfast not the best quality. "

"Location and parking were brilliant. Not enough tables at breakfast to cater for people staying at hotel meant waiting for over 5 minute's."

"We were assigned the wrong room. Took ages to check in. Prices in the hotel were overpriced in the sense they were trying to be something more luxury than they were. Acted slightly snotty and pompous but their amenities did not reflect an expensive hotel. Had a nightmare with parking where they didn’t explain properly how to use their validation ticket and gave us one for the wrong car park so had to go back. Ordered drinks at the bar before going out and the guy behind the bar was swearing whilst making drinks that took 15 minutes to arrive. Would not recommend, avoid this hotel."

"Excellent facilities and excellent food"