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"Great staff"

"Th hotel is perfect if you are flying with BA as it's connected to terminal 5. They also have some great deals for upgraded rooms and dinner with wine in the restaurant that you choose."

"We stay here anytime we travel thru Heathrow. It is convenient. The service is excellent. The beds are really comfortable & the price is reasonable. "

"Awesome for a stopover, close to Heathrow "

"The staff at this hotel was so friendly and helpful. They let us check in early and check out late to meet our flight needs. The hotel is undergoing renovations and will be amazing when they finish. Despite the current construction, the staff made the stay worth it. I also love this location in London. Nearby tube access makes any siteseeing close, but this neighborhood is quiet and chill. "

"Friendly staff and good service "

"Very nice stay. Close to the sirport snd great customer service!"

"Thank you for letting us check in early it was very much appreciated as travelled through the night from Aberdeen so allowed my 11 yr grandson and I couple hours sleep before attending Hyde park concert person on deskwas very accommodating "

"Great service and clean. Didn’t realize there was no AC in the rooms, so the room was quite warm from the sun shining in at first. Very close to the tube which is perfect to exploring more of the city. Would stay again."