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"Great location for all the local attractions. Clean and safe. Parked with ease in the multi story across the road as no spaces in the one at the back of the hotel. We’ve stayed at two other hotels in the same chain in Kingston and Hampton Wick. They have the edge as provide a prosecco / beer as a welcome drink. You can also get a latte at breakfast for no extra charge at the other hotels. We had to pay extra here which I feel is a bit ‘cheap’. Fab bathroom. Loved the Molton Brown touch. Disappointed that when my husband turned the bedside lamp off to go sleep it fell on top of him with exposed wires. We told reception and it was removed whilst we were at breakfast. Safe didn’t work either which we later found out was a battery issue. All in all, we enjoyed our stay and would recommend to others. "

"The overall condition is good, staff helpful, windows rattle badly keeping me awake and bathroom needs some TLC. Have stayed in a lot worse. For one night it did the job. Breakfast was good. 3 out of 5 overall. Mixer tap only deliver luke warm water so no way to have drink in the middle of the night , needs replacement.( room19)"

"Very good food. Note that is some building work underway but it didn't affect us."

"Clean and tidy room. You know what to expect at Holiday Inn Exp. Staff though were excellent."

"The breakfast was very overpriced. The room was very attractive, historic and clean. The bed was comfortable. The family enjoyed the pool. Major complaint was that it was a hot day, the air conditioning wouldn't work and to make it worse, the heat wouldn't go off. "

"Everything was lovely!"

"Easy check in. Room was bigger than expected. View from the golf view room was stunning"

"Nice clean room with fresh towels and toiletries provided. Tea/coffee milk provided in rooms. Friendly staff that talked to all guests. Lovely breakfast and good service with a smile. Plenty of parking when we stayed. Would definitely recommend and use again."

"Lovely clean room. The only criticism is the bathroom. It was lovely & clean but not very practical for someone who doesn't want a bath or sit down shower. Also the tempered glass doors were not practical. I dont think even your partner wants to see what you are doing in the bathroom! No privacy. The staff were excellent. "