Find Family-Friendly Hotels in Challock

"Nice food at the hotel. Relaxing room. "

"Nicely refurbished rooms but no heat in the room so was given a small space heater?? Then mid afternoon the music started beneath us, we were told by the front desk the party would finish between 5-6pm. At 7pm it was still going strong. Music so loud no TV could drown it out and the floor vibrated. We asked to be moved, which was accommodated but only to a smaller queen size room (we had a king) - no compensation and no apologies. Would not stay again. "

"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."

"Window in Bathroom was black around the bases and one light in bedroom not working."

"The room was ok, the hotel is a bit dated and basic but it’s a reasonable price so my expectations were not high and therefore it was fine for a night. "

"Check in was efficient and the welcome friendly. Room and bathroom were a good size and clean. Unfortunately I had to leave too early to try the breakfast. Hotel is only a short walk from Canterbury West train station and the Marlowe Theatre. The room that I stayed in overlooked North Lane and I would just say that if you're a light sleeper it might be a good idea to have earplugs in case the traffic noise bothers you. I'd happily stay here again."

"Overall very good customer service and very friendly "

"Staff are so kind friendly and funny The lady who checked us in it was her second day and she did amazing, thank you for being so great. Also so lovely to see the support when needed from her colleague who was a great trainer. it’s was clear they were a great team already A friendly welcome and a great room after a long journey is amazing. Thank you "

"The whole stay was lovely. The room was great. Clean and very comfortable bed!! Staff were helpful. Love the free mini bar ! Such a nice touch Breakfast was delicious and freshly cooked . Staff were helpful with veggie options and we had freshly cooked sausages! I can really recommend staying here . Thank you Jane"