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"This hotel is in a fantastic location and set in a beautiful, historic villa, which adds to its' overall charm. Our first-floor room was quite spacious, though it overlooked an alley and was noisy early in the morning due to kitchen staff. The service was a highlight of our stay. The front desk staff, breakfast staff, housekeeping, and porters were all excellent—friendly, attentive, and professional throughout. While the property itself is lovely, the spa amenities were a bit disappointing, as they felt dated and could use some updating. Although we didn’t dine in the restaurant for a full meal, we did enjoy coffee and dessert in the bar, which was a wonderful experience. One of the best features is the hotel’s private boat dock, which made arrival by water taxi seamless and convenient. They also offer a complimentary boat to Murano, along with access to the original Murano glass factory (located right in Venice), where we were able to watch a master glassblower demonstration—such a unique experience. Breakfast was included and very good, with plenty of options. We especially appreciated that they prepared a to-go breakfast for us when we had to leave early at 6 a.m. Overall, I would definitely stay here again and recommend it to others, especially for its service, location, and unique amenities."

"Our room was cleaned daily with fresh towels. The staff were great. The only issue I have was the noise coming from the outside even when the windows are closed."

"The best"

"Excellent location and view of the lake. Close to everything and bus stop out front"

"This is a poorly designed old budget hotel describing itself as a boutique hotel. The room was tiny with the toilet a few feet directly next to the bed. There were strange vibrating noises heard at night. The room and bathroom did not smell fresh. The hotel is in 10 min walking distance to train and lake but not the best location."

"Super nice hotel great location!"

"Beds were comfortable. Staff were super friendly and helpful. Breakfast a tad disappointing and rather expensive. Hotel used a lot by tour groups so a bit noisy in the lobby and restaurant sometimes"