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"Friendly and patient "

"Handy budget hotel for quick acces to Birmingham Airport. Clean, comfy, quiet and walkable restaurants. What more could you want?"

"Lovely stay, got there early but room not ready, but had full use of pool and spa which was fantastic. Still got room keys an hour early thanks to lovely staff. Room was immaculate and food in restaurant excellent if expensive. Only quibble no air con so room was very hot"

"The room was lovely, the hotel is in a good location and would definitely recommend for anyone to stay there"

"Perfect inner centre spot close to the ICC and also a great range of eating spots. Perfect if visiting the ICC or looking for a city break "

"From check into check out everything was amazing. Staff very welcoming, check in was very quick. Drink at check in very welcoming. Room was fantastic. Beds and pillows so comfortable. Great to have an ironing board and iron. Toiletries in bathroom excellent. "

"The team was great very helpful "

"Clean building and room. Staff welcoming "

"Check in team were excellent we were early so took bags, went back remembered my name which was nice touch! Every member of staff couldn’t help more. Hotel is lovely, room was lovely only thing was no fridge but not a big issue! Breakfast was great and the bar was lovely with good cocktails!! Highly recommended! "