Title: Palacio del Agua by Faranda Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6140796&destination=Cartagena%2C+Bol%C3%ADvar%2C+Colombia&selected=123171530&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palacio del Agua by Faranda Boutique ## Photo gallery for Palacio del Agua by Faranda Boutique ![Outdoor pool - Palacio del Agua by Faranda Boutique (Cartagena)](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/e84ce1f7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Handrails in hallways - Palacio del Agua by Faranda Boutique (Cartagena)](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/5b6067c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Palacio del Agua by Faranda Boutique (Cartagena)](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/79e8f80b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Palacio del Agua by Faranda Boutique (Cartagena)](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/ae2b9aae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board - Palacio del Agua by Faranda Boutique (Cartagena)](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/e97109b7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Clock Tower and Cartagena de Indias Convention Center, Palacio del Agua by Faranda Boutique provides amenities such as a free breakfast buffet. Guests can connect to free in-room WiFi. ## Reviews 10 Exceptional ## Popular amenities - Pool - Free Wi-Fi - Housekeeping - 24/7 front desk £203 additional charges may apply 24 Mar - 25 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=123171530&PinnedHotelID=123171530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=123171530&PinnedHotelID=123171530&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=123171530&PinnedHotelID=123171530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=123171530&PinnedHotelID=123171530&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=123171530&PinnedHotelID=123171530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=123171530&PinnedHotelID=123171530&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=123171530&PinnedHotelID=123171530&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=123171530&PinnedHotelID=123171530&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Double Room, 1 King Bed ![Double Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/1d11c268.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 King Bed ### Highlights Soundproofed Smart TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels Daily housekeeping - 310 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/50fbc235.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Smart TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels Daily housekeeping - 317 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Room, 1 King Bed ![Junior Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/c3cb5f03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels - 355 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed | Living area](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/62638975.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels - 777 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds ![Premium Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/5bef5d2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels - 351 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Room, 1 King Bed ![Premium Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/124000000/123180000/123171600/123171530/8628770d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Private bathroom Hairdryer Minibar Cable channels - 390 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/67000000/66090000/66085800/66085789/8bc1cae3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals Cartagena Walled City - Pool - Breakfast included - Spa - Free Wi-Fi 9.4 Exceptional 237 reviews £255 additional charges may apply 12 Apr - 13 Apr [](https://www.expedia.co.uk/Cartagena-Hotels-Hotel-Casa-Don-Luis-By-Faranda-Boutique.h66085789.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=28af9d14-53cb-43d6-af49-37f154ea84ff&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2810000/2803500/2803470/505cc6a3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Movich Hotel Cartagena de Indias Cartagena Walled City - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 576 reviews £249 additional charges may apply 30 Mar - 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Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 501 reviews £192 additional charges may apply 31 Mar - 1 Apr [](https://www.expedia.co.uk/Cartagena-Hotels-Nacar-Hotel-Cartagena.h17128363.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=28af9d14-53cb-43d6-af49-37f154ea84ff&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Palacio-Del-Agua-By-Faranda-Boutique.h123171530.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Palacio-Del-Agua-By-Faranda-Boutique.h123171530.Hotel-Information) ## About the area Located in Cartagena, Palacio del Agua by Faranda Boutique is in the city centre. Caribbean Naval Museum and Fine Arts are local attractions and those in the mood for shopping can visit Plaza Bocagrande Commercial Center and Centro Comercial La Serrezuela. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. [Visit our Cartagena travel guide](https://www.expedia.co.uk/Cartagena.dx926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42193%2C-75.55165&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QvQBvKnaB3nqLRK17038ZYGO0vg=) 393 Cl. de San Juan de Dios, Cartagena, Bolívar, 130001 ### What's nearby - ![Church of San Pedro Claver in Cartagena](https://images.trvl-media.com/place/6100354/32a080e7-12cd-4d53-8b3e-476493d4cf7b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Pedro Claver Church and Convent 1 min walk \- 0.0 miles - ![Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle](https://images.trvl-media.com/place/553248621532467250/4ba312ec-a2cc-4a7e-8792-34c5a1f14158.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Walls of Cartagena 2 min walk \- 0.1 miles - ![View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage ](https://images.trvl-media.com/place/6271905/4610080d-ae22-4691-97ea-24600f46f4e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clock Tower 3 min walk \- 0.2 miles - ![Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water](https://images.trvl-media.com/place/6277130/dd830e94-834c-48a5-b7ea-973173b67afb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cartagena de Indias Convention Center 3 min walk \- 0.2 miles - Bolivar Square 3 min walk \- 0.2 miles ### Getting around - Cartagena (CTG-Rafael Núñez Intl.) 12 min drive ### Restaurants - El Baluarte San Francisco 7 min walk - Casa Pura 2 min walk - Hard Rock Cafe Cartagena 3 min walk - Nia Bakery Coffee Shop & Cocktails 2 min walk - EL BARÓN - Café & Liquor Bar 1 min walk ## About this property ### Palacio del Agua by Faranda Boutique Upscale hotel near Clock Tower Close to Cartagena de Indias Convention Center, Palacio del Agua by Faranda Boutique provides amenities such as a free breakfast buffet. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Airport drop-off service (surcharge), concierge services and a porter/bellboy - Smoke-free property, a water dispenser and multilingual staff - A 24-hour front desk Room features All guest rooms at Palacio del Agua by Faranda Boutique offer amenities, such as free WiFi and safes, in addition to sound-insulated walls and minibars. Extra amenities include: - Hairdryers and shampoo - Wardrobes/cupboards and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120380000/120377500/120377470/720824c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Faranda Collection Cartagena, a member of Radisson Individuals La Boquilla - Pool - Breakfast included - Parking included - Free Wi-Fi 9.6 Exceptional 15 reviews £115 additional charges may apply 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=120377470&PinnedHotelID=120377470&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/31000000/30710000/30705600/30705541/6385389f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals Cartagena Walled City - Pool - Breakfast included - Spa - Free Wi-Fi 9.2 Wonderful 327 reviews £125 additional charges may apply 7 Apr - 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17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=8268158&PinnedHotelID=8268158&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/14000000/13380000/13377400/13377313/f5679cd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sophia Hotel By OxoHotel Cartagena Walled City - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 622 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=13377313&PinnedHotelID=13377313&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/77000000/76880000/76873900/76873829/f08fac40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Voilá Centro Histórico Cartagena Walled City - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.2 Wonderful 781 reviews £136 additional charges may apply 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=76873829&PinnedHotelID=76873829&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5770000/5766600/5766530/9deef390.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GHL Arsenal Hotel Cartagena Walled City - Pool - Breakfast included - Spa - Free Wi-Fi 9.2 Wonderful 1,000 reviews £134 additional charges may apply 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=5766530&PinnedHotelID=5766530&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/23000000/22720000/22717600/22717561/d8b18b00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Townhouse Boutique Hotel Cartagena Walled City - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 9.2 Wonderful 412 reviews £90 additional charges may apply 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=22717561&PinnedHotelID=22717561&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=123171530&PinnedHotelID=123171530&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=123171530,120377470,30705541,91579686,4338931) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Minibar ### More - Iron/ironing board - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4) - Airport shuttle fee per child: COP 150000 (from 17 to 18 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Property Registration Number 263349 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ## Frequently asked questions ### Does Palacio del Agua by Faranda Boutique have a pool? ### How much does it cost to stay at Palacio del Agua by Faranda Boutique? ### Is Palacio del Agua by Faranda Boutique pet-friendly? ### How much is parking at Palacio del Agua by Faranda Boutique? ### What time is check-in at Palacio del Agua by Faranda Boutique? ### What time is check-out at Palacio del Agua by Faranda Boutique? ### Does Palacio del Agua by Faranda Boutique provide a shuttle to the airport? ### Where is Palacio del Agua by Faranda Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palacio del Agua by Faranda Boutique Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.8 Amenities ### 10 Staff & service ### 10 Property conditions & facilities 10 - Excellent 27 8 - Good 2 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Rickey 19 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very clean and it offered a great view. Having multiple pools is always a bonus and you're staying in the heart of Walled City. ##### Rickey Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Autumn 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful architecture, the beds are perfect and the service is impeccable. Absolute best staff and one of the loveliest hotels I’ve ever stayed at. I travel for a living and it’s rare to find these precious gems that show that hotelaria is alive and well. ![](https://a.travel-assets.com/ugc/hotel-reviews/4877925d-e6b0-419b-bf0f-15129e9477ff-1768762049428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Autumn Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Frank C 10 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, excellent services everyone from the staff reception to the kitchen and the cleaning team everyone is so friendly and service is great! The hotel is gorgeous great taste and the atmosphere is there for a great time super convenient location we look forward to be back soon! Thank you! ![](https://a.travel-assets.com/ugc/hotel-reviews/5300de0a-f0a7-4058-be74-c6a11a0b5947-1768065385306.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6f9a92ec-5e9a-488c-8cab-853157538b5f-1768065383918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/50b59ced-fa72-446b-8be0-ff32fcbdf311-1768065385018.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0cde0200-bee5-4393-ab73-6854486f577e-1768065388342.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Frank C Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Yuri 8 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay at Hotel Palacio del Agua by Faranda Hotels. From check-in to check-out, everything exceeded my expectations. The hotel has a beautiful atmosphere that blends modern elegance with Cartagena’s historic charm. The room was spacious, very clean, and extremely comfortable. The bed was great, and the design details made the stay feel special and relaxing. One of the highlights was the view—absolutely beautiful and very peaceful, perfect for enjoying the mornings and sunsets while taking in the charm of Cartagena. What truly stood out was the staff—friendly, attentive, and always willing to help with recommendations or any requests. They made us feel genuinely welcome throughout our stay. The location is another big plus: close to main attractions, restaurants, and points of interest, yet quiet enough to rest and unwind after a full day exploring the city. Overall, this hotel offers comfort, great service, stunning views, and a lovely ambiance. I would definitely stay here again and highly recommend it to anyone visiting Cartagena. ![](https://a.travel-assets.com/ugc/hotel-reviews/b1059c50-98a7-421d-bdc7-93499eebe7d6-1767831045486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ba2a5825-e5bd-48b2-9007-c97bd05a4d6a-1767831045439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d39c15a8-9cd9-4e06-9725-27a56ee6a66d-1767831045800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/286da073-739e-44f1-9ef6-6aee0c595295-1767831045914.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yuri Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### pamela 17 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The front desk staff and the breakfast attendant were absolutely amazing — very courteous and professional. Communication was excellent; they responded quickly to every request. Breakfast was outstanding, with great quality and a wide variety of options. The pools were beautiful, and you absolutely must watch the sunset from the rooftop pool — it’s breathtaking! Everything was clean, well organized, and even the public restrooms were spotless. Our room was huge, featuring two balconies, a bathtub, and a rain shower. The bed was super comfortable, and the amenities were fantastic. Honestly, everything was just perfect! Just keep in mind there are no elevators, but the staff gladly assists with luggage. Thank you for such a wonderful stay! ![](https://a.travel-assets.com/ugc/hotel-reviews/a9b258b3-751c-4c78-a9e5-81491e5056ba-1771350596867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### pamela Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Karen 8 Feb 2026 Liked: Cleanliness, property conditions & facilities Amazing staff! I really enjoyed my stay there. Location was so convenient. ##### Karen Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### jill 7 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property! Quiet but close to everything. Staff fantastic. Will definitely stay again! ##### jill Stayed 3 nights in Mar 2026 ### 10/10 Excellent #### Lorena 9 Mar 2026 Liked: Cleanliness, staff & service, amenities Everything about this hotel was incredible! We stayed for four nights and enjoyed every second of it. The pool is a little small but it was perfect in our opinion. The staff was insanely kind and very responsive to any questions or requests. Would definitely recommend and can’t wait to go back! ![](https://a.travel-assets.com/ugc/hotel-reviews/de7dc1cc-d1e4-4871-8c9a-1c2e23e0555e-1773017369962.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lorena Stayed 4 nights in Feb 2026 ### 10/10 Excellent #### Radu 9 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at this hotel for one week in February 2026 and were very pleased with our experience. The staff were very polite (we would like to mention Any, Brian, and Omar) and provided excellent service. We especially noticed the cleanliness of the hotel; the room and bathroom are very large. The breakfast was very good and varied. It is also worth noting the rooftop terrace, which offers a magnificent view of the city and the ocean. We would gladly return to this hotel anytime and highly recommend it. ##### Radu Stayed 7 nights in Feb 2026 ### 10/10 Excellent #### Diona 11 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities This day was wonderful. Hotel is new, beds were comfortable and staff did an excellent job cleaning daily. Breakfast was not substantial and pool was shallow for small children only. Otherwise, an excellent stay!! ##### Diona Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Allan 15 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es genial, cuanta con una adaptación de un viejo edificio con lo moderno y excepcional para una experiencia inolvidable el rooftop es bellísimo. Por otro lado las camas son muy incómodas para el descanso. ##### Allan Stayed 2 nights in Mar 2026 ### 10/10 Excellent #### Juan 8 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel boutique es precioso, acogedor y súper bien ubicado!! Nos atendieron de maravilla, todos fueron super amables y dispuestos ayudarnos en todo!! Los atardeceres en el roof top son espectaculares 😍😍 ![](https://a.travel-assets.com/ugc/hotel-reviews/5666a4ef-a63b-436e-b0d2-390c0ab6075f-1772994584197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Stayed 1 night in Mar 2026 ### 10/10 Excellent #### Juan 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Exelentes Habitaciones, todo esta impecable!!! ##### Juan Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Medric 17 Feb 2026 ##### Medric Stayed 4 nights in Feb 2026 ### 10/10 Excellent #### William 30 Jan 2026 ##### William Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### GUSTAVO 22 Jan 2026 ##### GUSTAVO Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Catherine 8 Jan 2026 ##### Catherine Stayed 2 nights in Jan 2026 ### Expedia's Latest Trends ### Hotels > - [Villa in the Marina Rubicon, Playa Blanca Lanzarote. 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