Title: La Passion by Masaya Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Passion by Masaya Collection Travelers unwind with rejuvenating spa treatments near Bocagrande Beach while enjoying delicious meals at the poolside bar in this stylish retreat ## Photo gallery for La Passion by Masaya Collection ![Interior - La Passion by Masaya Collection (Cartagena)](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/f5afa35d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/b9a63270-2ed3-4e79-afa0-c4499249f0c1-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Porch - La Passion by Masaya Collection (Cartagena)](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/844a317b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - La Passion by Masaya Collection (Cartagena)](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/88d4ca27.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard - La Passion by Masaya Collection (Cartagena)](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/a5a18c35.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Passion by Masaya offers a peaceful escape with an outdoor pool and spa services. Guests enjoy a free cooked-to-order breakfast and can relax on the sun-kissed terrace with WiFi access. The helpful staff creates memorable experiences at this tranquil spot near the beach. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £116 additional charges may apply 22 Jan - 23 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=7500684&PinnedHotelID=7500684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=7500684&PinnedHotelID=7500684&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=7500684&PinnedHotelID=7500684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=7500684&PinnedHotelID=7500684&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7500684&PinnedHotelID=7500684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7500684&PinnedHotelID=7500684&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7500684&PinnedHotelID=7500684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7500684&PinnedHotelID=7500684&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room ![Standard Room | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/043aab7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Pillow menu Premium bedding Memory foam bed Hairdryer Private bathroom Eco-friendly toiletries Daily housekeeping - 172 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/97a530ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cots/infant beds Pillow menu Separate bedroom Premium bedding Memory foam bed Hairdryer Private bathroom - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite ![Executive Suite | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/6e85e0e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Pillow menu Memory foam bed Premium bedding Ceiling fan Separate bedroom - 365 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room ![Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/2f52f70c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Pillow menu Premium bedding Memory foam bed Hairdryer Private bathroom Eco-friendly toiletries Located on the ground floor - 236 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Room, Multiple Beds ![Family Room, Multiple Beds | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/97eef8d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds 8.0 Very good 1 review ### Highlights Air conditioning Pillow menu Premium bedding Memory foam bed Hairdryer Private bathroom Eco-friendly toiletries Located on the ground floor - 495 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Superior Double Room ![Superior Double Room | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/33c86fb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Pillow menu Premium bedding Memory foam bed Hairdryer Private bathroom Eco-friendly toiletries Located on the top floor - 236 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Apartment in the Historic Center ![Apartment in the Historic Center | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500700/7500684/f72bf468.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment in the Historic Center ### Highlights Separate dining area Individually furnished Air conditioning Pillow menu Premium bedding Separate bedroom Memory foam bed Hairdryer - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Sauna, body treatments, body wraps, body scrubs, facials](https://images.trvl-media.com/lodging/16000000/15930000/15927800/15927705/1b3169ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Estelar Cartagena de Indias Hotel Bocagrande - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,295 reviews £141 additional charges may apply 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Cartagena-Hotels-Estelar-Cartagena-De-Indias-Hotel.h15927705.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=a538f636-7135-4682-852a-bbd63bc03003&top_cur=GBP) Ad ![2 restaurants, lunch served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15920000/15914100/15914053/d305c6c0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Cartagena Bocagrande - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-La-Passion-By-Masaya.h7500684.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-La-Passion-By-Masaya.h7500684.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42515%2C-75.55060&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WEsl5Cnm5NP7R6GmPx5RyfOlvOA=) Calle Estanco del Tabaco 35-81, Centro, Cartagena, Bolivar, 130001 #### What's nearby - Walls of Cartagena \- 2 min walk \- 0.1 miles - Bolivar Square \- 3 min walk \- 0.2 miles - Plaza Santo Domingo \- 3 min walk \- 0.2 miles - Clock Tower \- 5 min walk \- 0.3 miles - Cartagena de Indias Convention Center \- 6 min walk \- 0.4 miles #### Getting around - Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive #### Restaurants - ‪Buena Vida - ‬1 min walk - ‪Portho’s - ‬1 min walk - ‪Juan Valdez Café - ‬1 min walk - ‪Texas Resto Bar - ‬2 min walk - ‪Cafe La Manchuria - ‬1 min walk ## About this property ### La Passion by Masaya Collection Boutique hotel near Clock Tower Located close to Cartagena de Indias Convention Center, La Passion by Masaya Collection provides a poolside bar, a terrace and laundry facilities. Treat yourself to spa services, such as a manicure/pedicure or a massage. The on-site restaurant, Restaurante La Passion, offers breakfast, lunch and dinner. Free in-room WiFi and a bar are available to all guests. You'll also enjoy perks such as: - An outdoor pool - A round-trip airport shuttle (surcharge), express check-out and a front desk safe - Luggage storage, a 24-hour front desk and a porter/bellboy - Multilingual staff, tour/ticket information and concierge services - Guest reviews give top marks for the helpful staff Room features All guest rooms at La Passion by Masaya Collection boast thoughtful touches, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Eco-friendly toiletries, showers and hairdryers - LED light bulbs, daily housekeeping and desks ## Similar properties ![View from room](https://images.trvl-media.com/lodging/77000000/76460000/76459000/76458969/aa0f53e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa DiLuca Cartagena Hotel Boutique Cartagena Walled City - Pool - Breakfast included - Spa - Free Wi-Fi 8.6 Excellent 154 reviews £185 additional charges may apply 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=76458969&PinnedHotelID=76458969&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Duplex, 2 Bedrooms | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/3000000/2430000/2420100/2420086/5cbf7936.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alfiz Hotel Boutique Cartagena Walled City - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 187 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=2420086&PinnedHotelID=2420086&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10450000/10440200/10440184/8fc80a2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Cordoba Estrella Cartagena Walled City - 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Pool - Breakfast included - Spa - Free Wi-Fi 9.2 Wonderful 313 reviews £187 additional charges may apply 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=30705541&PinnedHotelID=30705541&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5680000/5670700/5670674/f61a1305.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Santo Toribio Cartagena Walled City - Pool - Hot tub - Breakfast included - Free Wi-Fi 9.2 Wonderful 313 reviews £116 additional charges may apply 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=5670674&PinnedHotelID=5670674&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Beach shuttle (surcharge) ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Restaurante La Passion ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Terrace ### Spa - In-room massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 1 building - 3 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Built in 1820 - Comprehensive food waste policy - Comprehensive recycling policy - Local culture and ecosystem education - Locally-owned and organised tours and activities - Smoke-free property - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### More - Air conditioning - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of COP 60000 per pet (varies based on length of stay) Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for COP 100000.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 50000 per vehicle - Airport shuttle fee per child: COP 50000 - Pet fee: COP 60000 per pet (varies based on length of stay) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: COP 100000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as La Passion Cartagena La Passion Hotel La Passion Hotel Cartagena Passion Hotel Passion Hotel Cartagena Passion Cartagena La Passion Hotel La Passion by Masaya La Passion Masaya Collection Hotel La Passion Masaya Collection Cartagena La Passion Masaya Collection Hotel Cartagena ## Frequently asked questions ### Does La Passion by Masaya Collection have a pool? ### How much does it cost to stay at La Passion by Masaya Collection? ### Is La Passion by Masaya Collection pet-friendly? ### What time is check-in at La Passion by Masaya Collection? ### What time is check-out at La Passion by Masaya Collection? ### Does La Passion by Masaya Collection provide a shuttle to the airport? ### Where is La Passion by Masaya Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Passion by Masaya Collection Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 127 8 - Good 34 6 - Okay 21 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### CHRIS 18 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff very pleasant & friendly. Great accomodations. Room was great for 3 persons. Loved the terrass & pool area. Great breakfast. Glad to have AC! Loved the surroundings - easy to get anywhere. ##### CHRIS Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Luis 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff , Fabio and others at front desk were all great and also the breakfast and breakfast ladies were amazing ##### Luis Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Ahmed 31 Aug 2024 Liked: Staff & service Disliked: Property conditions & facilities Location is great you can pretty much walk around everywhere the wall city and Alcenter area ##### Ahmed Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Bradford 20 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very hotel with excellent service . A/c was terrific . ##### Bradford Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Staale 21 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is my second time at La Passion. The staff is very friendly and helpful. The hotel is cool and it's located well. ##### Staale Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Yesica 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La Pasión Hotel offers an exceptional experience with amazing service and stunning rooms. The architecture is beautiful, adding to the overall charm. The breakfast included is delicious, making mornings delightful. The linens are luxurious, and the bathroom amenities are top-notch. Highly recommended for a memorable stay! ##### Yesica Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Freddy 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel is properly staffed and the amenities work as intended. you feel like travelling back in time in the best possible sense. ##### Freddy Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Nancy 28 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the most beautiful hotels I have been in. Huge room, large open air shower! Love the decor! ##### Nancy Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Eliza 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I especially loved the wonderful breakfast on the roof in the morning, surrounded by flowers. I also loved the rooftop pool where you could enjoy views of the city and listen to the birds while cooling off. The building is very handsome and the staff was very friendly and helpful. ##### Eliza Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Vincent 2 Oct 2023 Liked: Cleanliness, staff & service, amenities The ability to experience history! ##### Vincent Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Verified traveller 25 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Masaya never disappoints! We were upgraded to a bigger Room Which felt like an apartment. The challenge was getting the suitcases up the very thighs stairs but very thankfully the staff help us. The view for the pool is very nice and the breakfast very extensive. ##### Verified traveller Stayed 1 night in Feb 2024 ### 6/10 Okay #### Derek 15 May 2024 Liked: Staff & service Disliked: Property conditions & facilities The property felt a little dated and in need of a refresh. The staff were wonderful and accommodating. The lack of AC in the common areas and no elevator was a big negative for us. ##### Derek Stayed 1 night in May 2024 ### 10/10 Excellent #### Baudilio 15 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a beautiful boutique hotel. Our room decor was nice and has a rustic feel. The open air shower was amazing. The pool on the roof top was perfect for a swim to try and beat the heat. Location was everything! Close to anything you may need. So many bars, restaurants, clubs, shops, street food etc. But most of all, the staff were amazing!! I can’t talk enough about how they took care of all our needs, and did it with a warm smile and fun attitude. All the staff we encountered became our friends by the end of the trip. They were the best! ##### Baudilio Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Melody 20 Mar 2025 Liked: Cleanliness, staff & service Went for wedding with my family of 4 (2 adults and a 17yr and 18yr) ROOM: 11 is located on the second floor (no elevators) the room was so spacious it was prefect two separate rooms/bathrooms and even a small table. One thing is that the bed was KINDA OF hard and the sheets where thin and not big enough for two maybe if they would update to some luxury puffy comforter vs quilt would have made a big differents or even a pillow top. NO MINI refrigerator which sucked since we has no ice and now now where to store our drinks (ice was located 3 floors up which it was 68steps) . The A/C was really cold which we loved. Front desk all were amazing 👏 especially Yetiva best communication before the trip I was able to ask her so many questions about transportation and restaurants, via WHATSAPP. \*\*\*THIS HOTEL IS NOT FOR PPL WITH MOBILITY ISSUES\*\*\* ##### Melody Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Kendra 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel! The staff were lovely. Our only complaint was it was a little loud in the room from all of the street noise (honking mostly), but there’s not much they can do about that—that’s the trade off for having a convenient location. We also recommend that if you are going to a foreign country that YOU LEARN THE LANGUAGE. At least the basics. This area only recently became a popular tourist destination for Americans, so there has not been a reason for the people here to learn English, but it’s not their job to. Very few people here speak English, so don’t come here expecting Cancun because you won’t find it. It is a beautiful country with a beautiful language that is worth exploring if you put in the time to prepare. ##### Kendra Stayed 3 nights in May 2024 ### 10/10 Excellent #### Piotr 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool on the roof, big rooms, close to restaurants and shops Very helpful stuff ![](https://a.travel-assets.com/ugc/hotel-reviews/3e8da20b-1e58-44b3-bf8d-49b8941cc1b7-1760376194511.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Piotr Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Scott 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love the place! ##### Scott Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mary 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the rooftop pool, delicious breakfast, spacious room and convenience of the property. ##### Mary Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Nicholas 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great little hotel in the heart of the old, walled City. The only suggestion I would make to improve it, would be to say that the rooms need fridges! ![](https://a.travel-assets.com/ugc/hotel-reviews/2511cc71-fcab-4f13-abcb-9b03c48055e1-1751043991427.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nicholas Stayed 10 nights in Jun 2025 ### 8/10 Good #### ana 22 Sept 2025 Liked: Cleanliness, staff & service Need hand rails for the stairs. Inconvenient for elderly and discapacitated ##### ana Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Carmen 6 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is really good, very close to the center city ##### Carmen Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Sebastian 3 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice place close to everything good breakfast ##### Sebastian Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Diego 20 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a cozy place. Perfect for couples ##### Diego Stayed 1 night in May 2024 ### 10/10 Excellent #### Jennifer 14 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property in the heart of the walled city ##### Jennifer Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Piotr 31 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location of a fabulous property. Rooms are specious well equipped and well maintained. Service is wonderful as well as serviced breakfasts. Staff is very much friendly, helpful and willing to help with a smile. Beautiful decor and comfortable rooftop pool. Highly recommended if you want to stay in Cartagena Old Town ##### Piotr Stayed 3 nights in Mar 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Peebles](https://www.expedia.co.uk/Peebles-Hotels.d5602.Travel-Guide-Hotels) > > [5 Star Hotels in Aldeburgh](https://www.expedia.co.uk/5Star-Aldeburgh-Hotels.s50-0-d4267.Travel-Guide-Filter-Hotels) > > [B&B Croydon](https://www.expedia.co.uk/Croydon-Bed-And-Breakfasts.d4247-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Golf Hotels in Jeddah](https://www.expedia.co.uk/Jeddah-Hotels-Golf-Hotels.0-0-d1680-tGolfHotels.Travel-Guide-Filter-Hotels) > > [The Devil's Punchbowl Hotel](https://www.expedia.co.uk/Hindhead-Hotels-The-Devils-Punchbowl-Hotel.h3701.Hotel-Information) > > [Swissôtel Al Maqam Makkah](https://www.expedia.co.uk/Mecca-Hotels-Swissotel-Al-Maqam-Makkah.h16249642.Hotel-Information) > > [Hotels in Leeds](https://www.expedia.co.uk/Leeds-Hotels.d6035434.Travel-Guide-Hotels) > > [Hotels near Playa Flamingo](https://www.expedia.co.uk/Playa-Flamingo-Hotels.0-l553248633936092699-0.Travel-Guide-Filter-Hotels) > > [Hotel Las Americas Torre del Mar](https://www.expedia.co.uk/Cartagena-Hotels-Hotel-Las-Americas-Torre-Del-Mar.h4469515.Hotel-Information) > > [Steigenberger Hotels in London](https://www.expedia.co.uk/London-Hotels-Steigenberger.0-0-d178279--bSteigenberger.Travel-Guide-Filter-Hotels) > > [Gasparina Village](https://www.expedia.co.uk/Castelnuovo-Del-Garda-Hotels-Gasparina-Village.h9676895.Hotel-Information) > > [All-Inclusive Hotels in Baja California Sur](https://www.expedia.co.uk/Destinations-In-Baja-California-Sur-All-Inclusive-Hotel.0-0-d11116-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Manchester (MAN) to Antalya (AYT)](https://www.expedia.co.uk/lp/flights/man/ayt/manchester-to-antalya) > > [Flights from Paisley (GLA) to Kalispell (FCA)](https://www.expedia.co.uk/lp/flights/gla/fca/glasgow-to-kalispell) > > [Flights from London (LHR) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/lhr/bkk/london-to-bangkok) > > [Flights from London (LHR) to Doncaster (DSA)](https://www.expedia.co.uk/lp/flights/lhr/dsa/london-to-doncaster) ### Cars ### Activities ### Packages > [Vienna Holidays](https://www.expedia.co.uk/Vienna.d178316.Holidays-City-Breaks) > > [Casino Mediterraneo](https://www.expedia.co.uk/Casino-Mediterraneo-Ensanche-Diputacion.d6279212.Attraction) > > [Rhodes](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/11286/Rhodes) > > [White Rock Theatre](https://www.expedia.co.uk/White-Rock-Theatre-Hastings.d6267121.Attraction) > > [Arras War Cemetery](https://www.expedia.co.uk/Arras-War-Cemetery-Arras.d6108738.Attraction) > > [Aberystwyth Beach](https://www.expedia.co.uk/Aberystwyth-Beach-Aberystwyth.d6086419.Attraction) > > [Amsterdam South Holidays](https://www.expedia.co.uk/Amsterdam-South.d6254000.Holidays-City-Breaks) > > [Avoriaz Holidays](https://www.expedia.co.uk/Avoriaz.d6023710.Holidays-City-Breaks) ---