Title: Hotel Dorado Plaza Bocagrande - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Dorado Plaza Bocagrande - All Inclusive Italian cuisine meets ocean views at this all-inclusive retreat, where travelers can unwind in the sauna before heading to nearby Bocagrande Beach ## Photo gallery for Hotel Dorado Plaza Bocagrande - All Inclusive ![Outdoor pool - Hotel Dorado Plaza Bocagrande - All Inclusive (Cartagena)](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/ac91c592.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Dorado Plaza Bocagrande - All Inclusive (Cartagena)](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/a0ec558e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Dorado Plaza Bocagrande - All Inclusive (Cartagena)](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/1be7dc17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Dorado Plaza Bocagrande - All Inclusive (Cartagena)](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/a8ebe6b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, dinner served, Italian cuisine - Hotel Dorado Plaza Bocagrande - All Inclusive (Cartagena)](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/5f992119.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Dorado Plaza Bocagrande, near vibrant Bocagrande Beach, offers all-inclusive Italian dining with a free breakfast buffet. Guests unwind in the sauna after exploring, while families enjoy the outdoor pool and playground for downtime between beach visits. ## Reviews 5.8 ## Popular amenities - Pool - Breakfast included - All-inclusive - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 12 of 12 rooms ### View all photos for Room Standard ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/63237777.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 172 sq ft - Sleeps 4 ### View all photos for Room Superior ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/5217bd1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 279 sq ft - Sleeps 4 ### View all photos for Standard Room ![Standard Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/69499430.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Fridge Hypo-allergenic bedding Hairdryer In-room safe Daily housekeeping Wardrobe Desk - 279 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Superior Room ![Superior Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/d462aac1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Fridge Hypo-allergenic bedding Hairdryer In-room safe Daily housekeeping Wardrobe Desk - 333 sq ft - City view - Sleeps 3 - 1 Double Bed and 2 Single Beds OR 2 Double Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/ddac296b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Fridge Hypo-allergenic bedding Hairdryer In-room safe Daily housekeeping Wardrobe Desk - Partial sea view - Sleeps 2 - 1 King Bed ### View all photos for Double Room ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/0863639f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Fridge Hypo-allergenic bedding Hairdryer In-room safe Daily housekeeping Wardrobe Desk - Sleeps 2 - 1 King Bed ### Suite ### Highlights Air conditioning Fridge Hypo-allergenic bedding Hairdryer 2 bathrooms In-room safe Daily housekeeping Wardrobe - Partial sea view - Sleeps 2 - 1 King Bed and 1 Single Sofa Bed ### Double Room Sea View ### Highlights Air conditioning Fridge Hypo-allergenic bedding Hairdryer In-room safe Daily housekeeping Wardrobe Desk - Ocean view - Sleeps 3 - 1 Double Bed ### View all photos for Room With Sea View ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/84e0e860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room With Sea View - 279 sq ft - Sleeps 4 ### View all photos for Double Room Deluxe With Internal View ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/67632667.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe With Internal View - 322 sq ft - Sleeps 2 ### View all photos for Double Suite Junior With Partial Sea View ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/0305d3c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior With Partial Sea View - 322 sq ft - Sleeps 2 ### View all photos for Double Suite With Internal View ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/c29633fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite With Internal View - 322 sq ft - Sleeps 2 ## You may also like Ad ![2 outdoor pools, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/53400/53326/f5048cae_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Las Americas Casa de Playa La Boquilla - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Dorado-Plaza-Bocagrande.h1533608.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Dorado-Plaza-Bocagrande.h1533608.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.39904%2C-75.55987&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5M3vIoyPJUdrQs64Tza_J4RAlso=) Av. San Martin, #4-41, Bocagrande, Cartagena, Bolivar, 130001 #### What's nearby - Bocagrande Beach \- 2 min walk \- 0.1 miles - Centro Comercial Nao \- 2 min walk \- 0.1 miles - Rio Cartagena Casino \- 3 min walk \- 0.2 miles - El Laguito Beach \- 8 min walk \- 0.5 miles - Castillo Grande Beach \- 12 min walk \- 0.7 miles #### Getting around - Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive #### Restaurants - ‪Pool Bar Intercontinental - ‬3 min walk - ‪Kanuu Restautant (InterContinental) - ‬2 min walk - ‪Arepas Pues - ‬2 min walk - ‪Terraza Licotodo - ‬1 min walk - ‪Submarino Ceviche y Mas - ‬1 min walk ## About this property ### Hotel Dorado Plaza Bocagrande - All Inclusive All-inclusive hotel near Bocagrande Beach You can look forward to a free breakfast buffet, a terrace and a playground at Hotel Dorado Plaza Bocagrande - All Inclusive. For some rest and relaxation, visit the sauna. Enjoy Italian cuisine and more at the two on-site restaurants. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - A water dispenser, tour/ticket information and a 24-hour front desk - A banquet hall, beach towels and a front desk safe Room features All 320 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Showers, free toiletries and hairdryers - Wardrobes/cupboards, fridges and daily housekeeping ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Lessons/classes/games Dancing ### Entertainment On-site entertainment and activities ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/107000000/106300000/106299500/106299458/f6b12ed4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Cartagena Zona Norte - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 71 reviews £241 additional charges may apply 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=106299458&PinnedHotelID=106299458&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, free beach cabanas, beach towels, beach volleyball](https://images.trvl-media.com/lodging/5000000/4680000/4670600/4670570/b1963dfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dorado Plaza Punta Arena Cartagena - Pool - All-inclusive - Pet-friendly - Free Wi-Fi 6.2 59 reviews £135 additional charges may apply 14 Jan - 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A bar/lounge - Snack bar/deli ### Things to do - Outdoor pool - Playground - Sauna ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference space ### Outdoors - Beach towels - Direct access to the beach - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 15 floors - 2 buildings - Banquet hall - Built in 1973 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Free local calls - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). - Resort fee: COP 2900.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Dorado Plaza Dorado Plaza Cartagena Hotel Dorado Plaza Hotel Dorado Plaza Cartagena El Dorado Cartagena Hotel Dorado Plaza Cartagena Dorado Plaza Cartagena Hotel Hotel Dorado Plaza Cartagena Cartagena Hotel Dorado Plaza Hotel Hotel Hotel Dorado Plaza Dorado Plaza Hotel Dorado Plaza Dorado Plaza Bocagrande Hotel Dorado Plaza Bocagrande Hotel Hotel Dorado Plaza Bocagrande Cartagena Hotel Dorado Plaza Bocagrande Hotel Cartagena ## Frequently asked questions ### Does Hotel Dorado Plaza Bocagrande - All Inclusive have a pool? ### Is Hotel Dorado Plaza Bocagrande - All Inclusive pet-friendly? ### How much is parking at Hotel Dorado Plaza Bocagrande - All Inclusive? ### What time is check-in at Hotel Dorado Plaza Bocagrande - All Inclusive? ### What time is check-out at Hotel Dorado Plaza Bocagrande - All Inclusive? ### Are there all-inclusive benefits at Hotel Dorado Plaza Bocagrande - All Inclusive? ### Where is Hotel Dorado Plaza Bocagrande - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Dorado Plaza Bocagrande - All Inclusive Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.0 Location ### 6.4 Staff & service ### 5.6 Eco-friendliness ### 5.4 Property conditions & facilities 10 - Excellent 58 8 - Good 121 6 - Okay 84 4 - Poor 74 2 - Terrible 106 ## Reviews ### 2/10 Terrible #### ishtar 2 Dec 2025 Liked: Property conditions & facilities Disliked: Amenities no AC the windows r sealed , u cant even open little bit to get fresh air the stuff don\`t speak even the basics English i have to use google translate. and when it comes to eat its a circus . but the location is pretty, beaches r ok. the hotel is clean ##### ishtar Stayed 5 nights in Nov 2025 ### 8/10 Good #### yolanda b 14 Feb 2025 Staff was wonderful the area was nice across the street from the beach couldn’t be in a better location. ##### yolanda b Stayed 5 nights in Feb 2025 ### 6/10 Okay #### David 15 Sept 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### In sore need of an upgrade Wonderful staff, very friendly. Food was good and plentiful. The place is long overdue for an upgrade. My sea view room window was dirty, and the frame was falling apart. Very cold, white room with no character. A/C in the room hardly worked. ##### David Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Thamara 28 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything the people were kind and the staff did an amazing job ##### Thamara Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Beatriz 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing ##### Beatriz Stayed 3 nights in Feb 2025 ### 8/10 Good #### RAFAEL 23 Feb 2024 Liked: Cleanliness Food, shows and bar A ##### RAFAEL Stayed 4 nights in Feb 2024 ### 8/10 Good #### Marc-André 17 Sept 2023 Liked: Cleanliness, staff & service, amenities Hotel very clean, Verry good food , staff plaisant , verry good localisation, Not a luxury hotel but a very decent hotel for the prixe I will go back for sur ##### Marc-André Stayed 3 nights in Sep 2023 ### 8/10 Good #### Verified traveller 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lots of booze, no water The room was clean and confortable and although we had an issue with the air conditionning, they promptly offered a différent room. The food was average. Drinks were OK however very difficult to get water and no fridge in the room. ##### Verified traveller Stayed 6 nights in May 2025 ### 6/10 Okay #### Jim 15 Apr 2025 Liked: Cleanliness, staff & service To many people outside selling! Can’t enjoy beach or shopping areas ##### Jim Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### ROSAURA 23 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff ##### ROSAURA Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Faber 10 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### happy Customer very good hotel, delicious food and variety for all tastes clean great customer service and security front desk very busy place tour office staff is very helpful great information Indira 🏆🥇❤️ front beach 🏝️❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/1C54F343C47DE0F465D7F44AE1320E8FDE7878FF1699638740389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FE132A1ABB2B805A01D40DF9D8E802D32C10BD171699638742063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BA87ADD291C41C28DA4A26E8DB82D6279F1665621699638742330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13B3F19DF73C4727EA4BDB05DB0837C486ED2FD81699638742251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Faber Stayed 4 nights in Nov 2023 ### 6/10 Okay #### Brian 7 Jan 2023 It was ok ##### Brian ### 6/10 Okay #### Mary Claribel Oliveira 16 Apr 2024 Disliked: Amenities Too many people on the hotel. Long lines to get food from the buffet or drinks or to get attended at the front desk. ##### Mary Claribel Oliveira Stayed 3 nights in Apr 2024 ### 8/10 Good #### Luisa 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, it was a pleasant stay, we didn’t encounter any issues and the staff was friendly. This is an all inclusive, however, the liquor/ cocktail servings were really small, the food was well prepared but it wasn’t anything special. The price was low in comparison to the other hotels, so it was no surprise that it wasn’t as nice as the other places we have stayed before. ##### Luisa Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Altagracia 10 Apr 2023 Liked: Cleanliness, staff & service All inclusive deals, but the bar was so limited and snacks . ##### Altagracia Stayed 4 nights in Apr 2023 ### 4/10 Poor #### William 24 Feb 2024 Liked: Cleanliness Disliked: Amenities No hot water. Worst all inclusive ever. Only food was buffet. one very small bar with very limited alchohol served in a 6 ounce plastic. cup.Staff was very nice room was good, just not what you would expect from all inclusive. ##### William Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Eric 26 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ac weak Food all tastes the same. Really weird. No flavor. Everything Busy place. Noise loud music regularly introduced to nauseate the environment Snacks are when available and one bite size piece each. Balcony room a positive Very basic small almost too small room ##### Eric Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Amaury 31 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was a horrible experience..stay away. ##### Amaury Stayed 1 night in Jul 2022 ### 8/10 Good #### Maria 9 Jun 2024 Liked: Cleanliness Everything was fine. Well, it is a three-star hotel. The only bad thing is that they don't have something different from the buffet. In the hotel description it says that there are two a la carte restaurants but my mom never saw them. My niece got her period and stained the bed and they wanted to charge her for changing the sheet. My mom washes it by hand. ##### Maria Stayed 3 nights in May 2024 ### 2/10 Terrible #### Eva 19 Apr 2024 Disliked: Cleanliness, property conditions & facilities The hotel is in very poor condition, needs lots of maintenance, has no Wi Fi, when we got to the room there was no towels, no bathroom tissue the Air conditioner is very, very poor! we are very disapointed in this place. ##### Eva Stayed 5 nights in Apr 2024 ### 2/10 Terrible #### Verified traveller 5 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Please stay away from this hotel Please stay away from this place!!! This is not a real all inclusive. Poor customer service. Cockroaches on the room and bath room. Shower full of hair. Humidity on the wall and furniture and doors in bad conditions almost to fall down. Curtains falling down. Don’t waste your time and money on this hotel. Worst experience ever. Margarita & Pierre Nov 27, 2024 ![](https://a.travel-assets.com/ugc/hotel-reviews/F3D3F14871BEF369C4B4A624036199AC58115E921733359870002.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/50EFD3FB73254A4B0FF51E1CAE000752CAB1BAC61733359868762.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E8B2B7B5FF92923463B25E5E6226AB48F6F005891733360189198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Nov 2024 ### 2/10 Terrible #### Andrea 8 Apr 2023 Disliked: Staff & service, amenities, property conditions & facilities They charged me for 3 towels for the fact that I stained the towels with washable hair dye. Treated me like some sort of criminal when I tried to leave. Front desk service was really unpleasant. ##### Andrea ### 2/10 Terrible #### Luis A 5 Jul 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The AC was not working correctly and the never had enough towels. Food was very plain no taste and it look like they were over whelmed by the people. Swimming pool was to small by the amount of people and very limited time to use the pool. In all very bad choice for me and my girlfriend. ##### Luis A Stayed 8 nights in Jun 2024 ### 6/10 Okay #### Juan Jose 24 Sept 2023 Liked: Cleanliness, staff & service Facilities are quiet worn out and the rooms are very poorly maintained. We were moved 2 times. 1st a/c not working, 2nd beds were broken. Finally they gave us an upgrade to an ocean view however a/c was a bit low and the room kept getting warm specially during the afternoon times since the sun hit directly through the windows. Food was good, entertainment was good and the end we managed to have an ok stay at the hotel. ##### Juan Jose Stayed 4 nights in Sep 2023 ### 2/10 Terrible #### Tanya 13 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The ac in our room was not working properly and they never came to fix it. The WiFi didn’t work properly. There was a small mini bar near the pool but nothing was given to us in our room fridge. When we checked in it took more than an hour for us to be helped even though they saw us with suitcases. The cleaning lady took forever to clean the room and forgot to give us clean towels. We came back one day at 5pm and the room had not been cleaned. ##### Tanya Stayed 6 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Diamond Cliff Resort & Spa, Patong Beach](https://www.expedia.co.uk/Phuket-Hotels-Diamond-Cliff-Resort-And-Spa.h980292.Hotel-Information) > > [Residence Village Montana](https://www.expedia.co.uk/Les-Belleville-Hotels-Residence-Village-Montana.h1218869.Hotel-Information) > > [Novotel Paris La Défense Esplanade](https://www.expedia.co.uk/Paris-Hotels-Novotel-Paris-La-Defense-Esplanade.h13034.Hotel-Information) > > [Hotel Las Americas Torre del Mar](https://www.expedia.co.uk/Cartagena-Hotels-Hotel-Las-Americas-Torre-Del-Mar.h4469515.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [TravelodgeUK Hotels in Whitechapel](https://www.expedia.co.uk/Whitechapel-London-Hotels-Travelodge-UK.0-n6144915-0--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels in South Petherton](https://www.expedia.co.uk/South-Petherton-Hotels.d6131072.Travel-Guide-Hotels) > > [Bo33 Hotel Family & Suites](https://www.expedia.co.uk/Budapest-Hotels-Bo33-Hotel-Family-Suites.h9663631.Hotel-Information) > > [5 Star Hotels in Sal](https://www.expedia.co.uk/5Star-Sal-Hotels.s50-0-d3164.Travel-Guide-Filter-Hotels) > > [Hotel Best Punta Dorada](https://www.expedia.co.uk/Salou-Hotels-Hotel-Best-Punta-Dorada.h75984332.Hotel-Information) > > [MarriottHotelsResorts Hotels in Waterloo](https://www.expedia.co.uk/Waterloo-London-Hotels-Marriott-Hotels-Resorts.0-n6047475-0--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Hotels with Hot Tubs in Málaga](https://www.expedia.co.uk/Malaga-Hotels-Hotels-With-Hot-Tubs.0-0-d312-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotel La Sorgente](https://www.expedia.co.uk/Fasano-Hotels-Hotel-La-Sorgente.h9794234.Hotel-Information) > > [Dale Head Hall Lakeside Hotel](https://www.expedia.co.uk/Keswick-Hotels-Dale-Head-Hall-Lakeside-Hotel.h2721844.Hotel-Information) > > [Cross Keys Hotel by Chef and Brewer Collection](https://www.expedia.co.uk/Guisborough-Hotels-Cross-Keys-Hotel-By-Greene-King-Inns.h9484956.Hotel-Information) > > [Samara Hotel Bodrum Ultra All Inclusive](https://www.expedia.co.uk/Bodrum-Hotels-Hotel-Samara-All-Inclusive.h8369948.Hotel-Information) > > [Palmanova Suites by TRH](https://www.expedia.co.uk/Calvia-Hotels-Palmanova-Suites-By-TRH.h1639769.Hotel-Information) > > [The Gatwick White House Hotel](https://www.expedia.co.uk/Horley-Hotels-The-Gatwick-White-House-Hotel.h901162.Hotel-Information) > > [Hotels with Hot Tubs in Essex](https://www.expedia.co.uk/Destinations-In-Essex-Hotels-With-Hot-Tubs.0-0-d6046201-tHotelsWithHotTubs.Hotel-Filter-Destinations) > > [Hotels in Amersham](https://www.expedia.co.uk/Amersham-Hotels.d4551.Travel-Guide-Hotels) ### Flights > [Virgin Atlantic Hounslow (LHR) to Cancun (CUN) flights](https://www.expedia.co.uk/lp/flight-routes/virgin-atlantic-from-heathrow-to-cancun-intl/vs/lhr/cun) > > [Flights from Hounslow (LHR) to Bundaberg (BDB)](https://www.expedia.co.uk/lp/flights/lhr/bdb/london-to-bundaberg) > > [Flights from Tampa (TPA) to Orlando (MCO)](https://www.expedia.co.uk/lp/flights/tpa/mco/tampa-to-orlando) > > [Flights from Bristol (BRS) to Olbia (OLB)](https://www.expedia.co.uk/lp/flights/brs/olb/bristol-to-olbia) ### Activities > [Things to do in Pitlochry](https://www.expedia.co.uk/Things-To-Do-In-Pitlochry.d4228.Travel-Guide-Activities) ### General ---