Ratings based on 513 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

convenient to airport, remote from 'town'

Posted 24-Apr-2017
Pros: Friendly, helpful staff
Cons: Bath tubs in addition to showers
Location: Cardiff and area is 'close enough'.
great staff, nice accommodations, on site dining, near airport, rural quiet location
1out of 5
by A verified traveller

Unsatisfactory

Posted 20-Apr-2017
Some of the staff were scruffy and untidy, hair all over the place & uniforms dirty & not fitting properly. However breakfast was the worse part of my stay & was just horrendous. The scrambled egg was tasteless the sausages were under cooked & all of it was cold by the time I got to sit down. Staff had said that they were expected to man reception & do breakfast. I was a single mum staying on my own. There were no tables free to sit my daughter at & all tables were covered in dirty plates & food. I had to try & get mine & my daughter food & drinks with no trays to put anything on & clean my own table off. It was like pigs at feeding time. People pushing & leaning over you to get things, I was pushed out of the way & even approached by a man & women & accused of pushing there daughter & felt very intimidated. It was without a shadow of doubt the most stressful, uncomfortable & disgusting places that I've ever had to eat breakfast at & wouldn't recommend it to anyone.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Apr-2017
We had a nice time good service really quiet around that area Nice bitch
4out of 5
Recommended
for Everyone
by A verified traveller from Kingston,Ontario,Canada

Right next to airport.

Posted 26-Mar-2017
Pros: Perfect for the airport.Our late check-in and early morning departure handled nicely.Friendly staff.
Cons: Some sort of food available for late-night arrivals(sandwiches?) would be a bonus.
Location: Location excellent for ongoing travel being next to the airport.
Despite it being a brief stay,it was perfectly suited to our needs.It is right next to the airport and is reasonably priced.Perfectly adequate to our needs.We had a late check-in and very early departure,both of which went smoothly.Only minor niggle,was the requested early morning wake-up call(requested for 0430),came in at 0230!Couldn't get anything to eat upon our arrival...but it was 2230-ish at night,so no big deal there!Got a perfectly adequate Continental Breakfast at 0500 followed by rapid checkout and free shuttle to the terminal building.Perfectly adequate to our needs and I would recommend the place as well as staying there again.
4out of 5
Recommended
for Couples
by A verified traveller from llanelli

Airport hotel

Posted 12-Feb-2017
Good room breakfast poor had to wait 15 mins for sausages and scrambled eggs
1out of 5
by A verified traveller

Convenient, but poor service

Posted 30-Jan-2017
No room service Virtually no lunch menu Have to pick up dinner from bar in PJ's No water in the room, no complementary biscuits. Toilet hard to flush Shower head loose and moving around Close to airport
4out of 5
Recommended
for Everyone
by A verified traveller from Greece

Nice hotel

Posted 24-Jan-2017
Pros: Large rooms. Very clean. Comfortable bed.
Cons: The evening staff were possibly a little inexperienced
I only stayed one night as I had an early flight from Cardiff airport. The hotel was great although it was Sunday and the restaurant was closed. Breakfast was really good and had everything you would expect. I would stay there again
3out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Great for the price

Posted 17-Jan-2017 on Orbitz
Pros: The convenience and price
Cons: communication on shuttle from airport
From the airport it was very confusing how to call up a shuttle. I tried calling and couldn't get service..so we ended up walking. Not a difficult walk but depending on luggage could be a nightmare. Confirm before you go with hotel about getting a shuttle and how! The airport employees told us there was no shuttle..Other than that it is very convenient to the airport. I would stay again. Also, I asked how early do we really need to get to airport for a 7am flight on a monday morning..I was told 2hrs ahead. Really there is nobody there...We could have easily arrived an hour before and that would have been plenty of time.I's a very small airport. Lessons learned.
5out of 5
by Robert

This traveller left a rating score only Posted 15-Jan-2017 on Hotels
4out of 5
by Nicholas

Airport early start

Posted 05-Jan-2017 on Hotels
Perfectly convenient for Cardiff airport early flights... Free arport transfer and free breakfast