Ratings based on 521 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-May-2017
Pros: everything,perfect for airport,no hassel
after driving for 2hrs in rain,arriving to cardiff airport to return car,was ushered to a shuttle to take us to hotel,as we arrived at 11am no rooms were ready as had a very busy night,but staff were very nice and gave us free tea and coffee,although check in times are 3pm,they were not obligated to do this,we sat in the warm in comfort watching tv until our room was ready,no complaints,it was clean,and comfortable,and was able to take dinner to our room.thx for nice stay
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

So convenient for Cardiff Airport travellers!

Posted 16-May-2017
Excellent service...shuttle took us to airport at 4am.
4 out of 5
Recommended
for Everyone
by A verified traveller from cardiff

Good hotel close to cardiff airport

Posted 29-Apr-2017
Pros: Staff
Cons: Shutting off, or turning right down to a quieter level the constant, irritating piped music
Very helpful staff, good clean facilities, early breakfast (6am) very acceptable, free transfers to and from airport. Only downside was constant playing of too loud piped music in the room that doubled as a lounge / tv room / restaraunt .... Was awful and spoiled the experience because we couldnt stand it and had to go back to our room.
4 out of 5
Recommended
for Everyone
by A verified traveller

convenient to airport, remote from 'town'

Posted 24-Apr-2017
Pros: Friendly, helpful staff
Cons: Bath tubs in addition to showers
Location: Cardiff and area is 'close enough'.
great staff, nice accommodations, on site dining, near airport, rural quiet location
1 out of 5
by A verified traveller

Unsatisfactory

Posted 20-Apr-2017
Some of the staff were scruffy and untidy, hair all over the place & uniforms dirty & not fitting properly. However breakfast was the worse part of my stay & was just horrendous. The scrambled egg was tasteless the sausages were under cooked & all of it was cold by the time I got to sit down. Staff had said that they were expected to man reception & do breakfast. I was a single mum staying on my own. There were no tables free to sit my daughter at & all tables were covered in dirty plates & food. I had to try & get mine & my daughter food & drinks with no trays to put anything on & clean my own table off. It was like pigs at feeding time. People pushing & leaning over you to get things, I was pushed out of the way & even approached by a man & women & accused of pushing there daughter & felt very intimidated. It was without a shadow of doubt the most stressful, uncomfortable & disgusting places that I've ever had to eat breakfast at & wouldn't recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Apr-2017
We had a nice time good service really quiet around that area Nice bitch
4 out of 5
Recommended
for Everyone
by A verified traveller from Kingston,Ontario,Canada

Right next to airport.

Posted 26-Mar-2017
Pros: Perfect for the airport.Our late check-in and early morning departure handled nicely.Friendly staff.
Cons: Some sort of food available for late-night arrivals(sandwiches?) would be a bonus.
Location: Location excellent for ongoing travel being next to the airport.
Despite it being a brief stay,it was perfectly suited to our needs.It is right next to the airport and is reasonably priced.Perfectly adequate to our needs.We had a late check-in and very early departure,both of which went smoothly.Only minor niggle,was the requested early morning wake-up call(requested for 0430),came in at 0230!Couldn't get anything to eat upon our arrival...but it was 2230-ish at night,so no big deal there!Got a perfectly adequate Continental Breakfast at 0500 followed by rapid checkout and free shuttle to the terminal building.Perfectly adequate to our needs and I would recommend the place as well as staying there again.
5 out of 5
by Paul

Excellent

Posted 19-Mar-2017 on Hotels
We always stay here before we fly the next day, we get a good nights sleep and having breakfast available from 4am is a very good option, we get a lift to and from the hotel to the airport.
5 out of 5
by Charles

nice place

Posted 14-Mar-2017 on Hotels
stayed before an early morning flight, shuttle provided.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Feb-2017 on Hotels