Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from BC Canada

very convenient hotel close to airport

Posted 19-Apr-2016
Pros: everything, breakfast, helpful and efficient check in and out. the room was clean , nice bathroom and above all, quiet.
Cons: nothing
Location: The location was excellent for departure from Cardiff airport. Local bus service to nearby destinations also, train station. Easy access to Cardiff
This hotel was just what I needed, close to airport with early shuttle service, quiet, clean with all conveniences, but above all, very helpful staff.
3 out of 5
by A verified traveller

Liebloses Hotel in Flughafennähe

Posted 19-Apr-2016
Die Nacht zuvor hatte ich in der gleichen Kette übernachtet und war geradezu begeistert. Hier ist alles eine Stufe schlechter. Im Zimmer fehlte sogar das Sofa. An der Rezeption wurde mir gesagt, das dies eben so sei... Von ausländischen Durchreisenden erwartet man sowieso, dass sie nicht wiederkommen
3 out of 5
by A verified traveller from newcastle

Budget hotel poor service

Posted 10-Apr-2016
Pros: Location. Friendly staff
Cons: Attention to detail. The bed itself was old. And try and attend to customers when they complain. It's all very well saying sorry but do something abou
Location: Right next to the airport.
The hotel looks nice enough but was disappointing, the breakfast was fine. Minute plates though so you can't put much food on anyway. I booked a room for three persons but it was only set up for two so I had to run back and forwards myself for bedding for the sofa bed, towels. Extra cup etc. The sofa bed was terrible to sleep in. I complained. I got an apology but nothing was done. No refund. No new sofa bed. No new room. Nothing. It is a cheap hotel so I suppose you get what you pay for.
5 out of 5
by A verified traveller from Hereford

Very pleasant hotel, useful for Cardiff Airport

Posted 12-Mar-2016
Pros: Pleasant, clean, comfortable; friendly, helpful staff.
Cons: Ensure the cooked breakfast items remain fresh and do not dry out.
Location: Very close to Cardiff Airport. Close to Barry Island, Porthkerry Country Park, etc.
Pleasant, clean and comfortable hotel. Friendly and helpful staff. Reasonable breakfast, with plenty of choice. Will be happy to use it again in the future.
4 out of 5
by Orla

This traveller left a rating score only Posted 01-Feb-2016 on Hotels
5 out of 5
by maria from Swansea

Airport hotel

Posted 26-Jan-2016 on Hotels
Easy bus shuttle to hotel and airport. Room clean most comfortable .friendly staff.
5 out of 5
by diane from Narberth

Fantastic value

Posted 24-Jan-2016 on Hotels
Everything was excellent
5 out of 5
by A verified traveller

Very clean hotel and near Cardiff Airport

Posted 24-Jan-2016
Pros: Near airport and a good shuttle bus service.
Location: Only use when flying early morning
Had a lovely breakfast before flying. slept well lovely clean room and comfortable bed.
1 out of 5
by A verified traveller

The hotel rooms were never cleaned

Posted 15-Jan-2016
Pros: Only the location.
Cons: The cleaning service.
Location: It is close to Cardiff city centre and Barry island.
I have since lodged a report about my dissatisfaction concerning the rooms not being cleaned with the deputy manager and therefore I do not wish to say anything further until the completion of the investigation.
5 out of 5
by Jan from Frome

New years Eve stay

Posted 04-Jan-2016 on Hotels
Stayed here few times to visit family, great value would recommend