Ratings based on 504 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Couples
by A verified traveller from llanelli

Airport hotel

Posted 12-Feb-2017
Good room breakfast poor had to wait 15 mins for sausages and scrambled eggs
1out of 5
by A verified traveller

Convenient, but poor service

Posted 30-Jan-2017
No room service Virtually no lunch menu Have to pick up dinner from bar in PJ's No water in the room, no complementary biscuits. Toilet hard to flush Shower head loose and moving around Close to airport
4out of 5
Recommended
for Everyone
by A verified traveller from Greece

Nice hotel

Posted 24-Jan-2017
Pros: Large rooms. Very clean. Comfortable bed.
Cons: The evening staff were possibly a little inexperienced
I only stayed one night as I had an early flight from Cardiff airport. The hotel was great although it was Sunday and the restaurant was closed. Breakfast was really good and had everything you would expect. I would stay there again
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Dec-2016
It's accessible to Cardiff, quiet location, good budget hotel.
4out of 5
by A verified traveller

Posted 26-Nov-2016 on Hotels
affaires
3out of 5
Recommended
for Families
by A verified traveller from Somerset

No heating, no children's menu

Posted 21-Nov-2016
Pros: Breakfast was good.
Cons: Sort the heating out. Introduce children's meals and drinks.
Location: At the airport.
I was greeted by staff who were not sure which room I was in. When they decided which room they told me the sifa bed was not made up and they would make it up when I was at dinner. The room was cold with no heat working I went to reception and complained as I had two small children with me. They brought me an electric convector heater which although heated the room somewhat was dangerous with two young children in the room. I asked if they could sort the tv out and a member of staff said she didn't know how to work the tv's! We went for dinner and there was no children's menu and no children's drinks, very dissapointing. I was told later that the hotel is in dispute with their heating suppliers and a lot of their rooms have no heating,
3out of 5
by A verified traveller from Bedford

Okay but could do better

Posted 21-Nov-2016
Pros: Convenience for the city and hotel(good bus connections)
Cons: Better selection at breakfast and a thorough check through the room to ensure everything is up to standard. Try a checklist. it works!
Location: Location is good for the Airport and communications to the city are very good
The Hotel was fine but not as good as other Hotels of the same level and price that we have stayed in. Small things mostly. Wifi not working ( later fixed), toilet seat not fitting, plug on the sink broken, TV did not receive the main channels, there was a poor selection for breakfast and it just had a feeling of things being done as cheaply as possible. Staff were good and helpful though.
5out of 5
Recommended
for Everyone
by A verified traveller from wales

nice clean hotel, with friendly staff.

Posted 18-Nov-2016
Pros: warm and friendly
Location: This was so close to the airport .
upon arrival we were welcomed by friendly and informative staff at reception, and this carried on with bar and food facilities.
4out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Very close to Cardiff Airport, Shuttle bus is free

Posted 14-Nov-2016
Pros: Convinent to airport
Cons: If breakfast have more choices, it will be better.
Room space is big. Shower water is strong and hot enough. Distance to Cardiff airport only 5 min. via their shuttle bus, very close to airport. Hotel people is very friendly.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Nov-2016 on Hotels