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Cardiff Hotel Guide. Best Western Hotels in Cardiff, Wales

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Best Western Pontypool Metro Hotel - Pontypool Hotels
Rating: 3.0 Stars
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Best Western Pontypool Metro Hotel

Lower Mill Field, Pontypool - Map
 
 
"Comfortable and Convenient"
Good location, good parking; arrived before check-in time, as needed to change and leave for an event prior to designated check-in time. Friendly staff checked and advised no rooms were yet ready. We understood this and staff confirmef we could change in the downstairs toilet. Shortly after, two sets of guests arrived and staff said thry would check to see if any rooms were available. All the guests were then checked in and given keys to their rooms. This was done without explanation to us and we were left sitting in reception, where we then changed in the toilet and left for our event. If guests had pre-arranged this early check in, the staff should have explained this to us. As it was, we felt overlooked and somewhat neglected. Rooms were clean, comfortable if a little jaded. Staff were friendly with the exception of the female staff member who checked us out in the morning. She was aloof, did not smile and seemed inconvenienced when I changed my mind about requesting a receipt for the rooms. When it did arrive, it was incorrect and only covered 1 room. Overall, the hotel is well located, offers plentiful parking and the rooms were clean and comfortable. The staff - with the exception of the female staff member who checked us out - were friendly, however, they lacked an overall degree of professionalism, which resulted in customer service inconsistency with regards to check in.
A Traveller
Located in the heart of Pontypool, this hotel is within 12 mi (20 km) of Newport Cathedral, Borough Theatre, and Newport …More
Clayton Hotel Cardiff - Cardiff Hotels
Rating: 4.0 Stars
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You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Clayton Hotel Cardiff

St Mary Street, Cardiff - Map
 
 
"For rest it's the best "
I was with my family . They where very friendly and helpful. Next time I will be there sure. Khaled Alnawwah
Traveller from alnawwah
Clayton Hotel Cardiff (formerly the Maldron Hotel Cardiff) is on one of the city’s main streets for shopping and nightlife …More
Best Western Plus New House Country Hotel - Cardiff Hotels
Rating: 4.0 Stars
Collect 200 Nectar points
You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Best Western Plus New House Country Hotel

Thornhill, Cardiff - Map
 
 
"Nice hotel, part of a wedding party."
Staff were great, really helpful. Rooms were clean and tidy. Breakfast was great.
A Traveller
Located in the heart of Cardiff, this romantic hotel is 2.4 mi (3.8 km) from Caerphilly Castle and within 6 mi (10 km) of …More
Best Western Royal George Hotel - Chepstow Hotels
Rating: 3.0 Stars
Collect 200 Nectar points
You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Best Western Royal George Hotel

Tintern, Chepstow - Map
 
 
"Peaceful setting "
Staff were very friendly and efficient ,the cleanliness of our room was superb and a very comfortable bed ..Our only downside was that the full breakfast is obviously put on to cook first thing and if you go for about 9a.m you have rock hard bacon and rubberised scrambled eggs, but I then changed to the cold ham and cheese which was beautiful so all in all I would return .
Traveller from Crymych
Located in the heart of Chepstow, this hotel is 0.2 mi (0.3 km) from Tintern Abbey and within 6 mi (10 km) of Chepstow …More
Best Western Heronston Hotel & Spa - Bridgend Hotels
Rating: 3.0 Stars
Collect 200 Nectar points
You can now collect 200 Nectar points when booking a hotel or 1,000 points when you tailor make your own package. Simply enter your Nectar card number on the booking confirmation page.

Best Western Heronston Hotel & Spa

Ewenny Road, Bridgend - Map
 
 
"Lovely swimming pool and great breakfast."
Overall our stay was good and I would stay in this hotel again for the staff, swimming pool and spa. The kids enjoyed swimming in the pool and used it often. The breakfast was lovely and there was a lot to do in town after breakfast. The furniture was dated and carpets stained although the room was clean. Could really do with a face lift or make over. The staff were the friendliest we had ever seen any where else in the UK. They were polite and kind especially reception staff. The waitress served our meal to another table but she swore that they hadn't touched it so it was okay for us to eat. We did not eat lunch or dinner again at the hotel because it was not the best but I would recommend breakfast. The phone in our room did not work throughout our stay so we used our mobiles instead. It was cheap enough so we did not mind that. Overall it was a pleasant experience.
A Traveller
Located in the heart of Bridgend, this eco-friendly hotel is within 12 mi (20 km) of St Donat's Castle, Tresilian Bay, and …More

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