Search Hotels by Best Western in Cardiff City Centre from £57

"Lovely room and stay at The Parkgate, a historical building with modern updates. Pleasant staff managing check in and out, housekeeping and maintenance. Great location for train travel, shopping and restaurants. "

"I can not recommend this Hotel.We had a free breakfast through Hotel.Com the Hotel would not honour this. They said the reason was it did not show on their check in information. I had printed documentation saying we were to get a free breakfast and a representative from Hotel.com phoned to verify this and staff still refused us the free breakfast.We were also locked out of our room twice due to a faulty lock. The floors in our room were very sticky. When we walked around room our shoes would make a sticky sound. I can not recommend this hotel on the basis the staff would not even try to resolve our issues after they told us we had to contact Hotel.Com and they would have to speak to them personally which they did and still refused to honour the free breakfast.We only chose this Hotel because of Hotel.Com"

"The location is really good. The rooms are really spacious and well maintained. The staff is absolutely lovely and accomodated our request to leave luggage there for half a day even after we checked out.Its great value for money. Haven't tried food or drinks so cant comment"

"we often stay there on a weekend and head into a cardiff for drinks, the hotel is is right in the centre and is a great place to stay"

"The hotel location is perfect for exploring Cardiff on foot. There is access to two car parks within easy walking distance. The rooms were clean with friendly staff and also offered great spa facilities. The breakfast buffet was superb with a large range of hot and cold food. "

"Great price, friendly staff, room was fine, walking distance for everything we did. Very happy"

"Nice hotel close to the town centre and arena"

"Breakfast has so many options and was lovely and fresh. Staff were very friendly and always smiley and helpfull and the pool/spa was very relaxing would definitely recommend staying here"

"What breakfast…?? There was no breakfast available despite you stating continental breakfast available. There was a kettle in the room but no cups to drink out of …no tea / coffee / milk/sugar …so the point of a kettle is ..? "