Villa Palmeras

Photo gallery for Villa Palmeras

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Villa Palmeras

VIP Access

Villa Palmeras

3.5 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
CALLE BUTRON CASAS M 402 L 1, COLONIA DOCTORES, Cancun, QROO, 77560

Explore the area

  • Popular LocationParish of the Risen Christ5 min drive
  • Popular LocationVentura Park Cancun11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)15 min drive
  • Popular LocationCancun Country Club16 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun, Villa Palmeras is in an area with good airport proximity. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Turtle Beach. Ventura Park Cancun and Aquaworld are also worth visiting.

What's nearby

  • Parish of the Risen Christ - 5 min drive
  • Ventura Park Cancun - 11 min drive
  • Galenia Hospital - 12 min drive
  • Cancun Country Club - 16 min drive
  • El Rey Ruins - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • Terrazas - 8 min drive
  • Waffle boutique - 9 min drive
  • Buenos Aires Grill - 9 min drive
  • Comedor Urbano - 9 min drive
  • La Parrilla - 9 min drive

About this property

Villa Palmeras

3.5-star hotel with free breakfast and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free English breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour front desk and a garden are on-site. All 18 rooms offer free wired Internet, showers and free toiletries.
Villa Palmeras offers 18 air-conditioned accommodations, with free toiletries. This Cancun hotel provides complimentary wired Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • No lifts
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Terrace

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 AM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 2:30 PM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 250, per pet, per night, plus a deposit of MXN 2000 per stay
Welcoming dogs only
1 per room (up to 11 lbs/5 kg)
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MXN 600 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 0
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

Pool access available from 7 AM to 9 PM

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 180 out of 304 reviews
5 - Excellent 59%
Rating 4 - Good. 82 out of 304 reviews
4 - Good 27%
Rating 3 - Okay. 22 out of 304 reviews
3 - Okay 7%
Rating 2 - Poor. 8 out of 304 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 304 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2022

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had a very bad experience. We spent literally 10 hours in the room, the room was very small; it had zero amenities; they didnt even have coffee or kettle in the room. The location of the place was bad. The breakfast had just scrambled eggs, bread, nachos (how is this a breakfast buffet). When we asked for a 1 hour late checkout, they demanded to charge us for 2 hours and later settled to make us pay for 1 hour. The staff was friendly but the hotel has very bad customer ethics and disappointing rules.
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little bit loud and not very close to dining options but the property and the staff was wonderful
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was okay. They have a restaurant downstairs but you’re not aloud to bring the food in to your rooms because it’ll “stink up the room” we picked up food from a local restaurant and as we were going upstairs the staff were just giving us uncomfortable looks. I should be aloud to eat inside the room I rented.
Stayed 1 night in Apr 2022