Title: Sunset Royal Beach Resort - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=64839&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sunset Royal Beach Resort - All Inclusive Travelers enjoy sunny days with rejuvenating spa treatments or active poolside recreation including volleyball at this beachfront Cancun resort. ## Photo gallery for Sunset Royal Beach Resort - All Inclusive ![Room amenity - Sunset Royal Beach Resort - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/70000/64900/64839/20a69e07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room amenity - Sunset Royal Beach Resort - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/70000/64900/64839/dc4bc385.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Sunset Royal Beach Resort - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/70000/64900/64839/f9daa64d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free minibar, in-room safe, desk, iron/ironing board - Sunset Royal Beach Resort - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/70000/64900/64839/9f3586dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand, beach umbrellas, beach towels - Sunset Royal Beach Resort - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/70000/64900/64839/188c1d04.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sunset Royal Beach Resort - All Inclusive is on Cancun's white sand shoreline. Guests can relax on the beach or join a volleyball game. The property has three restaurants with international cuisine, free WiFi, and wellness options like Ya'ax Ché Spa treatments and yoga classes. ## Reviews 7.2 Good ## Popular amenities - Pool - Breakfast included - All-inclusive - Spa - Parking included - Free Wi-Fi £329 includes taxes & fees 2 Mar - 3 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=64839&PinnedHotelID=64839&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=64839&PinnedHotelID=64839&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=64839&PinnedHotelID=64839&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=64839&PinnedHotelID=64839&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=64839&PinnedHotelID=64839&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=64839&PinnedHotelID=64839&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=64839&PinnedHotelID=64839&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=64839&PinnedHotelID=64839&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds Showing 1 of 1 room ### View all photos for Studio ![Studio | Free minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/64900/64839/68cb9655.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio 7.4 Good 21 reviews ### Highlights Air conditioning Free cots/infant beds Free minibar items Flat-screen TV Premium bedding Sofa bed Bathrobes Private bathroom - Sea view - 462 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28200/28108/d8649eca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 6,330 reviews £392 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information?chkin=2026-3-12&chkout=2026-3-13&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=a5493fb8-5394-4571-87ee-927f7eb3e362&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11670000/11669200/11669114/4a5e520c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 9.4 Exceptional 1,903 reviews £585 includes taxes & fees 2 Mar - 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Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 2,078 reviews £370 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=a5493fb8-5394-4571-87ee-927f7eb3e362&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sunset-Royal-Beach-Resort-All-Inclusive.h64839.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Sunset-Royal-Beach-Resort-All-Inclusive.h64839.Hotel-Information) ## About the area Located in Zona Hotelera, a neighbourhood in Cancun, Sunset Royal Beach Resort - All Inclusive is in the entertainment district and on the beach. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.12699%2C-86.75309&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uxoMgoEkz_wlsIyinJ7SSThNUow=) Blvd. Kukulkan Km. 10 Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![Chac Mool Beach which includes a sandy beach, general coastal views and a coastal town](https://images.trvl-media.com/place/6242276/d98bfc7a-2ede-495e-9c79-6b2a463f00ee.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chac Mool Beach 6 min walk \- 0.4 miles - ![Cancun Forum beach Playa Gaviota Azul](https://images.trvl-media.com/place/6242190/58c17b27-91d9-429b-b276-821cba6676ba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Forum Beach 11 min walk \- 0.6 miles - ![Gaviota Azul Beach which includes swimming, general coastal views and tropical scenes](https://images.trvl-media.com/place/6242291/12fa2fdb-c06e-49da-981d-dffe22cb67f0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gaviota Azul Beach 3 min drive \- 1.1 miles - Forum By The Sea Mall 11 min walk \- 0.6 miles - Cancun Convention Center 16 min walk \- 0.9 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 21 min drive ### Restaurants - Snack Grand Park 6 min walk - The Surfin Burrito 6 min walk - Flor De Sal 6 min walk - Taqueria Los Chachalacos 6 min walk - Level 18 - Royalton Suites Cancun Rooftop 4 min walk ## About this property ### Sunset Royal Beach Resort - All Inclusive Upscale all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Located close to Forum Beach and Cancun Convention Center, Sunset Royal Beach Resort - All Inclusive provides free full breakfast, a poolside bar and a terrace. This property is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to a body treatment, a facial or a manicure/pedicure at Ya'ax Ché Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; the property also has a garden, dry cleaning/laundry services and 3 bars. Free in-room WiFi is available to all guests, along with a steam room and a sauna. Other perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Babysitting (surcharge), wedding services and a lift - Tour/ticket information, luggage storage and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 234 rooms boast comforts such as air conditioning and free stocked minibars, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Sofa beds and free cots/infant beds - Bathrooms with showers and hairdryers - Flat-screen TVs with cable channels and DVD players - Coffee/tea makers, daily housekeeping and desks ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included Room service during certain hours (limited menu) In-room minibar (all beverages included) ### Lessons/classes/games Yoga ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/083b20ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 2,629 reviews £245 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1120000/1110100/1110099/b43bb57e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GR Solaris Cancun & Spa - 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10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/2000000/1580000/1579700/1579645/f3f2685d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seadust Cancún All Inclusive Family Resort Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 7.6 Good 3,098 reviews £283 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1579645&PinnedHotelID=1579645&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 6,330 reviews £392 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/ec66966d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - Spa - All-inclusive - Kids’ pool 8.0 Very good 2,387 reviews £195 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/2a710f1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Paradise Club Cancun All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.2 Good 3,468 reviews £309 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) ![6 bars/lounges, 2 swim-up bars](https://images.trvl-media.com/lodging/116000000/115990000/115987900/115987813/e5bba1b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Ventura - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 168 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=115987813&PinnedHotelID=115987813&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/w5757h3835x0y5-9d9b6a9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Tucancún All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.6 Good 1,369 reviews £502 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=64839&PinnedHotelID=64839&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=64839,197382,1110099,579797,100) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free full breakfast - 3 bars/lounges - 3 restaurants - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Acuario - Capriccio - Moonlight Theater ### Things to do - Beach volleyball - Full-service spa - Gym - Outdoor pool - Sauna - Steam room - Stereo - TV in common areas - Yoga classes ### Family friendly - Babysitting (surcharge) - DVD player - In-room cot - In-room sofa bed - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Facials - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Sofa bed ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - DVD player - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free stocked minibar - Limited room service ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 85.40 per accommodation, per night - Resort fee: MXN 200 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Royal Sunset Beach Resort Royal Sunset Resort Sunset All Inclusive Sunset Royal Beach Sunset Royal Beach All Inclusive Sunset Royal Beach Cancun Sunset Royal Beach Resort Sunset Royal Beach Resort All Inclusive Sunset Royal Beach Resort All Inclusive Cancun Sunset Royal Resort Sunset Royal Beach All Inclusive Cancun Sunset Royal Inclusive Cancun Sunset Royal Inclusive Cancun Sunset Royal Beach Resort - All Inclusive Cancun Sunset Royal Beach Resort - All Inclusive All-inclusive property ## Frequently asked questions ### Does Sunset Royal Beach Resort - All Inclusive have a pool? ### How much does it cost to stay at Sunset Royal Beach Resort - All Inclusive? ### Is Sunset Royal Beach Resort - All Inclusive pet-friendly? ### How much is parking at Sunset Royal Beach Resort - All Inclusive? ### What time is check-in at Sunset Royal Beach Resort - All Inclusive? ### What time is check-out at Sunset Royal Beach Resort - All Inclusive? ### Are there all-inclusive benefits at Sunset Royal Beach Resort - All Inclusive? ### Where is Sunset Royal Beach Resort - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sunset Royal Beach Resort - All Inclusive Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 7.8 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 131 8 - Good 167 6 - Okay 97 4 - Poor 61 2 - Terrible 54 ## Reviews ### 10/10 Excellent #### Angela 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, drinks in fridge, great staff, beach, food. ![](https://a.travel-assets.com/ugc/hotel-reviews/e7527d14-dc46-4ae2-8149-57a783ac2f71-1767636482075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/59eebee3-e63f-4e26-ad71-3782b42285ee-1767636482190.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 6 nights in Dec 2025 ### 8/10 Good #### Stephanie 3 Jan 2026 Liked: Cleanliness, property conditions & facilities The room was always very clean and the staff were nice. The food was ok nothing too crazy. ##### Stephanie Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Mary Ira 3 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff!! They’re so accommodating and flexible. They made sure we would enjoy our stay here. And loved the food!! Food in the buffet was not the same everyday, which I really liked. Definitely recommended!! ##### Mary Ira Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Jose 11 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The product and service is awesome we are pleased with the company ##### Jose Stayed 6 nights in Nov 2025 ### 6/10 Okay #### RAMAKRISHNA 31 Dec 2025 Resort is good. Food was ok. Staff was courteous. You have all the amenities mentioned. Beach is accessible and beautiful. But, this is more of a hotel than resort. Definitely not 4 stars. Very deceiving about rooms as beach view rooms has balcony but only for standing, it is not a conventional balcony. It’s a half baked experience rather than a full scale resort experience. Food could be better. I booked it last minute but would have probably researched better before booking. Not entirely satisfied but we were active and took trip to isla and xcaret so our trip went well. Hotel (not resort) doesn’t deserve a 4 star for sure. ##### RAMAKRISHNA Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Artjona 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay! ##### Artjona Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Stanislav 7 Mar 2025 Liked: Cleanliness, staff & service, amenities Amazing beach and great food selection. ##### Stanislav Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Rashpal 5 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff, food is good, very comfortable atmosphere for vacations ##### Rashpal Stayed 6 nights in Feb 2025 ### 8/10 Good #### Bijo 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff,beach club,private beach,wide variety of dining options ##### Bijo Stayed 5 nights in Mar 2025 ### 6/10 Okay #### LEESA MONIQUE 25 Apr 2025 Liked: Cleanliness, staff & service Great beach and beautiful views ##### LEESA MONIQUE Stayed 10 nights in Apr 2025 ### 10/10 Excellent #### Olivia 11 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place. ##### Olivia Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Betsy 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff & very clean hotel. Family friendly!! ##### Betsy Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Laura Coto 20 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the resort, the staff was very kind and helpful at all times. ##### Laura Coto Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Pallawi 16 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was outstanding, food was good. Proximity to beach was awesome. ##### Pallawi Stayed 7 nights in Dec 2024 ### 8/10 Good #### Kenneth 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Manuel, Jesus, Daniel do great work. All employees are extremely hard workimg and are always pleasant. The resort was small but perfect for couples or families. ##### Kenneth Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Kelley 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice employees, rooms are big and clean. Italian restaurant is amazing. ##### Kelley Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Lisa 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach ##### Lisa Stayed 7 nights in Feb 2025 ### 8/10 Good #### Davide 21 Mar 2025 Disliked: Property conditions & facilities I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing! ##### Davide Stayed 6 nights in Mar 2025 ### 8/10 Good #### Tatiana 19 Apr 2025 Liked: Cleanliness The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep. Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options. ##### Tatiana Stayed 5 nights in Apr 2025 ### 8/10 Good #### Macarioza 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not. ##### Macarioza Stayed 6 nights in Mar 2025 ### 8/10 Good #### Roger 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food. ##### Roger Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Amanda 16 Feb 2026 Liked: Cleanliness, amenities Great time, good entertainment at the hotel. Drinks were good. ##### Amanda Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Jacob 16 Feb 2026 Liked: Cleanliness Room 405 was noisy, we were exposed to the kitchen and Capriccio restaurant noises until very late at night and again early in the morning. Reception did move us to room 326 away from restaurant, but we were left stranded 2 hrs Without a room for 2 hrs because the new room was not cleaned until 430 pm. The hot water system is deficient, shower had to run for 10 minutes before getting hot water. Only 1 of the 3 hot tub had functional water jet and water temperature was lukewarm, not hot. Restaurant dinning service was very slow, and of spotty quality. The Tepanyaki beef,shrimp and chicken ordered did not come with any shrimp, and consisted of leftover beef and chicken fajitas from lunch. The breakfasts are much better than their dinner. The staffs were very courteous and accommodating. ##### Jacob Stayed 2 nights in Feb 2026 ### 4/10 Poor #### Gabrielle 13 Feb 2026 Liked: Cleanliness, property conditions & facilities Beach was very nice,rooms were very clean but food and drinks weren’t the best. ##### Gabrielle Stayed 5 nights in Feb 2026 ### 8/10 Good #### Miho 12 Nov 2025 Liked: Cleanliness, property conditions & facilities Very clean & friendly staff ##### Miho Stayed 5 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Palafitos Overwater Bungalows, All & More Inclusive - 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