Title: Suites Chac Chi Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Suites Chac Chi Hotel with 2 outdoor swimming pools, near North Beach ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/55a990d0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/20aec0d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/bc9a4fa9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite | 1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/0e384098.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/d7abbe33.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Suites Chac Chi offers relaxation and activity options. Guests enjoy WiFi in their rooms, with practical amenities like dry cleaning/laundry services and luggage storage. The staff is consistently praised by previous visitors for their welcoming approach. 7.6 Good ## Popular amenities - Pool - Gym - Housekeeping - Laundry - 24/7 front desk - Air conditioning ## Room options ### Check availability for these dates # Tonight [Sept 20 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 21 - Sept 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Deluxe Room, 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/cd7f6a85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds ### Highlights Air conditioning TV Separate bedroom Ceiling fan Private bathroom Coffee/tea maker Satellite channels In-room safe - 143 sq ft - Sleeps 4 - 2 Queen Beds ![Deluxe Suite | 1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/0e384098.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony Air conditioning TV Separate bedroom Ceiling fan Private bathroom Coffee/tea maker Satellite channels - 312 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bed ![Deluxe Room | 1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/00b86028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning TV Separate bedroom Ceiling fan Private bathroom Coffee/tea maker Satellite channels In-room safe - 143 sq ft - Sleeps 2 - 1 King Bed ![Standard Room | 1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/74fe1d0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning TV Separate bedroom Ceiling fan Private bathroom Coffee/tea maker Satellite channels In-room safe - 143 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Suites-Chac-Chi.h8987187.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Suites-Chac-Chi.h8987187.Hotel-Information) ## About the area Located in Isla Mujeres, Suites Chac Chi is near the beach. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Cancun Mall. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. [Visit our Isla Mujeres travel guide](https://www.expedia.co.uk/Isla-Mujeres.dx7925) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.23944%2C-86.73764&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UGCpPnTayk_QmicToHK3Q4hChl0=) Avenida Rueda Medina, Colonia Electricistas NO.2, Isla Mujeres, QROO, 77400 ### What's nearby - Isla Mujeres Ferry Terminal - 3 min drive - 1.6 miles - North Beach - 3 min drive - 1.8 miles - Dolphin Discovery - 4 min drive - 2.0 miles - West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4 min drive - 2.2 miles - Garrafon Natural Reef Park - 9 min drive - 2.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 116 min drive ### Restaurants - ‪Isla Brewing Company Beer Garden - ‬11 min walk - ‪Dolphin Discovery - ‬6 min walk - ‪Caribbean Garden - ‬13 min walk - ‪Mango Café - ‬11 min walk - ‪Buffet Restaurant - ‬6 min drive ## About this property ### Suites Chac Chi Hotel near North Beach Suites Chac Chi provides amenities, such as dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools, along with sunloungers - Free self-parking - Concierge services, luggage storage and tour/ticket information - A front desk safe and a 24-hour front desk Room features All guest rooms at Suites Chac Chi boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and shampoo - 21-inch TVs with satellite channels - Coffee/tea makers, ceiling fans and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Things to do - 2 outdoor pools - Gym ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool loungers ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 21-inch TV with satellite channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Ceiling fan - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts There is limited hot water on site Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chac Chi Hotel Isla Mujeres Chac Chi Hotel Chac Chi Isla Mujeres Chac Chi Chac Chi Hotel Suites Chac Chi Hotel Suites Suites Chac Chi Hotel Suites Chac Chi Isla Mujeres Capital O Chac Chi Hotel Suites Suites Chac Chi Hotel Isla Mujeres ## Frequently asked questions ### Does Suites Chac Chi have a pool? > Yes, this property has 2 outdoor pools. ### Is Suites Chac Chi pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Suites Chac Chi? > Self-parking is free at this property. ### What time is check-in at Suites Chac Chi? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Suites Chac Chi? > Checkout is at noon. ### Where is Suites Chac Chi located? > Situated near the beach, this hotel is 0.7 mi (1.1 km) from Crayola House and 1.6 mi (2.6 km) from North Beach. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Suites Chac Chi Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 34 8 - Good 60 6 - Okay 28 4 - Poor 8 2 - Terrible 6 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 7.4/10 Property conditions & facilities ### 2/10 Terrible #### Xaquib 20 Apr 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mal servicio No respetaron la reserva, argumentan que ellos no tienen el sistema para monitoreo de reservas hechas en la app ##### Xaquib Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Verified traveller 8 Apr 2021 ##### Verified traveller Stayed 26 nights in Jan 2021 ### 4/10 Poor #### Verified traveller 4 Apr 2021 Disliked: Cleanliness, property conditions & facilities Sucio telarañas penetrante olor a humedas y sensacion de suciedad ##### Verified traveller Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Marco 29 Mar 2021 Disliked: Staff & service, property conditions & facilities, room comfort #### Pésimo servicio Para empezar la recepción lo primero que nos dijo fue que ya no trabajaban con hoteles.com , literal traía en mi celular la confirmación de la página , después de mostrárselo me dijeron que ni siquiera tenían en su sistema mi reserva , después de que aceptaron mi reservación querían cobrarme un cargo extra el cual no les quise pagar ya que la reservación venía con las tasas e impuestos incluidos ##### Marco Stayed 1 night in Mar 2021 ### 4/10 Poor #### Verified traveller 8 Feb 2021 ##### Verified traveller Stayed 1 night in Feb 2021 ### 8/10 Good #### george 30 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### george Stayed 1 night in Jan 2021 ### 8/10 Good #### Omar 18 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bonito el hotel Bien, detalle a considerar la ubicación a la que nos envió la aplicación estaba errónea, el hotel se encuentra alejado de la zona centro por unos 40 minutos a pie. ##### Omar Stayed 1 night in Jan 2021 ### 6/10 Okay #### Francis 17 Jan 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not a comfortable stay Not the best it stays. Rooms was old and very dirty and dusty. Internet only works in living room. Was not clean or comfortable. Decent location. 10 minute drive to cento and close to ferry station. I won’t stay there again. ##### Francis Stayed 2 nights in Jan 2021 ### 8/10 Good #### Audrey 31 Dec 2020 It was fine . A bit far from everything ##### Audrey Stayed 4 nights in Dec 2020 ### 8/10 Good #### Daniel 18 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia agradable En general todo muy bien, lo único que podría comentar es que ya hay que darle mantenimiento a algunas áreas. ##### Daniel Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Verified traveller 4 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cheap and decent place. Patience needed but nice. Great stay. Decent location in the middle of the island. You will have to take taxis (50 pesos each way) to anywhere but it’s cheap. Tacos down the block as well as a grocery store. Not sure about the spot in the middle of the pool that moves around. ##### Verified traveller Stayed 2 nights in Oct 2020 ### 8/10 Good #### Roberth Daniel 4 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Roberth Daniel Stayed 2 nights in Sep 2020 ### 8/10 Good #### Antonio, Cancún 1 Sept 2020 Liked: Cleanliness, staff & service, amenities Es un lugar muy tranquilo, hay una vista increible desde la terraza. ##### Antonio Stayed 1 night in Aug 2020 ### 8/10 Good #### joel 21 Aug 2020 Liked: Cleanliness, staff & service, room comfort #### Safe area but no locks on windows or balcony Nice place starting to get a little rundown. Locks don't work on windows or balcony and safe isn't bolted down. So no place to store valuables. Kept my passport with me. ##### joel Stayed 3 nights in Aug 2020 ### 8/10 Good #### David 16 Jul 2020 Liked: Cleanliness, staff & service, room comfort The hotel had all I needed for my trip. The room was cleaned and The staff was very friendly. Location is away from the town. So, you will need some kind of transportation or a taxi to move around. ##### David Stayed 1 night in Jul 2020 ### 10/10 Excellent #### VÍCTOR HUGO 4 Jun 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### VÍCTOR HUGO Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Rafael 28 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel 100% recomendable, ubicación excelente, cómodo, amables, habitaciones excelentes y su terraza con alberca con una vista de lujo. ##### Rafael Stayed 4 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 24 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 18 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities El lugar muy comodo y bonito.. Excelente ubicacion.. El desayuno le falta mejorar ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Sonia 16 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Even though it’s a bit far from playa Norte the hotel is in a good location if you rent a golf cart or bike. The room was clean, the staff were very friendly and courteous. ##### Sonia Stayed 2 nights in Mar 2020 ### 8/10 Good #### Olivia, alberta canada 10 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like that it is clean and staff are nice. But its far from the beach area. ##### Olivia Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 7 Mar 2020 Liked: Staff & service, amenities, property conditions & facilities very clean excellent price and free cont.breakfast ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Angel 20 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel esta perfecto lo unico es que no tiene variedad en el desayuno. ##### Angel Stayed 3 nights in Feb 2020 ### 8/10 Good #### Jayne 16 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Nice little stay ..nice room overlooking the pool ..breakfast was a bit sparse. ##### Jayne Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Mariama 12 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Place to Stay for budget trip to Isla Mujeres Great place at a very amazing price! Loved the rooftop splash pool with a few of the whole island! Staff were very friendly and accommodating. ##### Mariama Stayed 2 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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