Title: Suites Chac Chi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8987187&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Suites Chac Chi Travelers can choose between relaxing by two outdoor pools with sun loungers or getting active at the on-site gym at this convenient property ## Photo gallery for Suites Chac Chi ![2 outdoor pools, pool loungers - Suites Chac Chi (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/55a990d0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior detail - Suites Chac Chi (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/566feadb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Suites Chac Chi (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/7ff389ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | In-room safe, free WiFi, bed sheets - Suites Chac Chi (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/74fe1d0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Suites Chac Chi (Isla Mujeres)](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/2e04ad85.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Suites Chac Chi offers relaxation and activity options. Guests enjoy WiFi in their rooms, with practical amenities like dry cleaning/laundry services and luggage storage. The staff is consistently praised by previous visitors for their welcoming approach. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Gym - Laundry room ## Room options ### Check availability for these dates Tonight [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room ![Standard Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/74fe1d0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Coffee/tea maker Satellite channels Daily housekeeping In-room safe - 143 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/00b86028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Coffee/tea maker Satellite channels Daily housekeeping In-room safe - 143 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite ![Deluxe Suite | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/0e384098.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony Air conditioning TV Ceiling fan Separate bedroom Private bathroom Coffee/tea maker Satellite channels - 312 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bed ### View all photos for Deluxe Room, 2 Queen Beds ![Deluxe Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/cd7f6a85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds ### Highlights Air conditioning TV Ceiling fan Private bathroom Coffee/tea maker Satellite channels Daily housekeeping In-room safe - 143 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Suites-Chac-Chi.h8987187.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Suites-Chac-Chi.h8987187.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.23944%2C-86.73764&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UGCpPnTayk_QmicToHK3Q4hChl0=) Avenida Rueda Medina, Colonia Electricistas NO.2, Isla Mujeres, QROO, 77400 #### What's nearby - Crayola House \- 14 min walk \- 0.8 miles - West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park \- 3 min drive \- 1.4 miles - Isla Mujeres Ferry Terminal \- 3 min drive \- 1.6 miles - Miguel Hidalgo \- 3 min drive \- 1.6 miles - North Beach \- 3 min drive \- 1.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 116 min drive #### Restaurants - ‪Isla Brewing Company Beer Garden - ‬11 min walk - ‪Dolphin Discovery - ‬6 min walk - ‪Mininos cockteleria II - ‬18 min walk - ‪Buffet Restaurant - ‬6 min drive - ‪Mango Café - ‬11 min walk ## About this property ### Suites Chac Chi Hotel near North Beach Suites Chac Chi provides amenities, such as dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools, along with sunloungers - Free self-parking - Tour/ticket information, a front desk safe and a 24-hour front desk - Luggage storage and concierge services Room features All guest rooms at Suites Chac Chi boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and shampoo - 21-inch TVs with satellite channels - Coffee/tea makers, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1810000/1802500/1802442/251222cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Ixchel Salinas - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 152 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1802442&PinnedHotelID=1802442&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17860000/17859400/17859304/49a07545.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoteles Berny Centro - Supmza 001 - Pool - Breakfast included - Spa - Pet-friendly 8.0 Very good 123 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=17859304&PinnedHotelID=17859304&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Non Smoking, City View | In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8670000/8664000/8663941/3ae8aa06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kinich Centro - 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Supmza 001 - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 9.0 Wonderful 9 reviews £55 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=104852805&PinnedHotelID=104852805&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11520000/11518200/11518152/03b848b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sol Caribe Centro - Supmza 001 - Kitchen - Free Wi-Fi - Air-conditioning - Outdoor space 8.0 Very good 223 reviews £56 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=11518152&PinnedHotelID=11518152&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Things to do - 2 outdoor pools - Gym ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool loungers ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 21-inch TV with satellite channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Ceiling fan - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts There is limited hot water on site Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chac Chi Hotel Isla Mujeres Chac Chi Hotel Chac Chi Isla Mujeres Chac Chi Chac Chi Hotel Suites Chac Chi Hotel Suites Suites Chac Chi Hotel Suites Chac Chi Isla Mujeres Capital O Chac Chi Hotel Suites Suites Chac Chi Hotel Isla Mujeres ## Frequently asked questions ### Does Suites Chac Chi have a pool? ### Is Suites Chac Chi pet-friendly? ### How much is parking at Suites Chac Chi? ### What time is check-in at Suites Chac Chi? ### What time is check-out at Suites Chac Chi? ### Where is Suites Chac Chi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Suites Chac Chi Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 6.6 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 34 8 - Good 60 6 - Okay 28 4 - Poor 8 2 - Terrible 6 ## Reviews ### 2/10 Terrible #### Xaquib 20 Apr 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mal servicio No respetaron la reserva, argumentan que ellos no tienen el sistema para monitoreo de reservas hechas en la app ##### Xaquib Stayed 1 night in Apr 2021 ### 4/10 Poor #### Verified traveller 4 Apr 2021 Disliked: Cleanliness, property conditions & facilities Sucio telarañas penetrante olor a humedas y sensacion de suciedad ##### Verified traveller Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Marco 29 Mar 2021 Disliked: Staff & service, property conditions & facilities, room comfort #### Pésimo servicio Para empezar la recepción lo primero que nos dijo fue que ya no trabajaban con hoteles.com , literal traía en mi celular la confirmación de la página , después de mostrárselo me dijeron que ni siquiera tenían en su sistema mi reserva , después de que aceptaron mi reservación querían cobrarme un cargo extra el cual no les quise pagar ya que la reservación venía con las tasas e impuestos incluidos ##### Marco Stayed 1 night in Mar 2021 ### 8/10 Good #### Omar 18 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bonito el hotel Bien, detalle a considerar la ubicación a la que nos envió la aplicación estaba errónea, el hotel se encuentra alejado de la zona centro por unos 40 minutos a pie. ##### Omar Stayed 1 night in Jan 2021 ### 6/10 Okay #### Francis 17 Jan 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not a comfortable stay Not the best it stays. Rooms was old and very dirty and dusty. Internet only works in living room. Was not clean or comfortable. Decent location. 10 minute drive to cento and close to ferry station. I won’t stay there again. ##### Francis Stayed 2 nights in Jan 2021 ### 8/10 Good #### Audrey 31 Dec 2020 It was fine . A bit far from everything ##### Audrey Stayed 4 nights in Dec 2020 ### 8/10 Good #### Daniel 18 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia agradable En general todo muy bien, lo único que podría comentar es que ya hay que darle mantenimiento a algunas áreas. ##### Daniel Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Verified traveller 4 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cheap and decent place. Patience needed but nice. Great stay. Decent location in the middle of the island. You will have to take taxis (50 pesos each way) to anywhere but it’s cheap. Tacos down the block as well as a grocery store. Not sure about the spot in the middle of the pool that moves around. ##### Verified traveller Stayed 2 nights in Oct 2020 ### 8/10 Good #### Antonio, Cancún 1 Sept 2020 Liked: Cleanliness, staff & service, amenities Es un lugar muy tranquilo, hay una vista increible desde la terraza. ##### Antonio Stayed 1 night in Aug 2020 ### 8/10 Good #### joel 21 Aug 2020 Liked: Cleanliness, staff & service, room comfort #### Safe area but no locks on windows or balcony Nice place starting to get a little rundown. Locks don't work on windows or balcony and safe isn't bolted down. So no place to store valuables. Kept my passport with me. ##### joel Stayed 3 nights in Aug 2020 ### 8/10 Good #### David 16 Jul 2020 Liked: Cleanliness, staff & service, room comfort The hotel had all I needed for my trip. The room was cleaned and The staff was very friendly. Location is away from the town. So, you will need some kind of transportation or a taxi to move around. ##### David Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Rafael 28 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel 100% recomendable, ubicación excelente, cómodo, amables, habitaciones excelentes y su terraza con alberca con una vista de lujo. ##### Rafael Stayed 4 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 18 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities El lugar muy comodo y bonito.. Excelente ubicacion.. El desayuno le falta mejorar ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Sonia 16 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Even though it’s a bit far from playa Norte the hotel is in a good location if you rent a golf cart or bike. The room was clean, the staff were very friendly and courteous. ##### Sonia Stayed 2 nights in Mar 2020 ### 8/10 Good #### Olivia, alberta canada 10 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like that it is clean and staff are nice. But its far from the beach area. ##### Olivia Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 7 Mar 2020 Liked: Staff & service, amenities, property conditions & facilities very clean excellent price and free cont.breakfast ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Angel 20 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel esta perfecto lo unico es que no tiene variedad en el desayuno. ##### Angel Stayed 3 nights in Feb 2020 ### 8/10 Good #### Jayne 16 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Nice little stay ..nice room overlooking the pool ..breakfast was a bit sparse. ##### Jayne Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Mariama 12 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Place to Stay for budget trip to Isla Mujeres Great place at a very amazing price! Loved the rooftop splash pool with a few of the whole island! Staff were very friendly and accommodating. ##### Mariama Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Verified traveller 17 Jan 2020 Stanza spaziosa wi-fi quasi inesistente posizione non centrale ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Kelly 17 Oct 2019 Liked: Cleanliness, staff & service, room comfort #### quaint Mexican hotel. This is a traditional Mexican hotel. Not a resort. They have a small pool on the ground floor and a small pool on the top with a spectacular view. The people who run it are very nice. The rooms are simple, our bed was comfortable. Our room had a kitchenette. Yet no utensils. We did ask fora blender which they brought us! The hotel is centrally located so you can go either north or south with ease. We rented a golf cart for the three days we were there. We liked the hotel and island so we returned for the last three days of our adventure. ![](https://a.travel-assets.com/ugc/hotel-reviews/8F56FF0B8CD989EBC80A5D578417005D07F686191571339811426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kelly Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Anaid 8 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotel & suites Chac Chi Muy lindo el hotel y la vista de la alberca es increíble tienes el mar por ambos lados. La dirección que aparece en la aplicación de hoteles no es la correcta ya que esta te lleva a Bahia Chac Chi otro hotel. El hotel se encuentra lejos del centro y playas, es necesario tomar taxi para llegar. ##### Anaid Stayed 1 night in Aug 2019 ### 6/10 Okay #### Juan Gerardo 31 Jul 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### It was good We got a good stay in general, the only issue was that our safe was not working good and went we reported it; the guy at the front desk said that guy in charge left 20min ago so we had to wait if we wanted it to be fixed until he comes back and we were on our way to have lunch. ##### Juan Gerardo Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller 29 Mar 2019 Liked: Cleanliness, staff & service Las instalaciones están limpias solo qué hay poco servicio ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 27 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities not far from downtown, walking distance 2KM and a pool ##### Verified traveller Stayed 25 nights in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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