Title: Hotel Paradise Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Paradise Suites Hotel with free parking, a quick walk to North Beach ![20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/ababc997.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/d606487b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/e19b7167.jpg?impolicy=resizecrop&rw=297&ra=fit) ![20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/309cd55a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/c39a7581.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a peaceful getaway at this oceanfront property with hot stone massages, an on-site art gallery, and designer boutiques. The hotel offers in-room WiFi, express check-in/out, and outdoor spaces like a firepit and pool for evening relaxation. 8.4 Very good ## Popular amenities - - - Gym - Housekeeping - Pet-friendly - Kitchen ## Room options ### Check availability for these dates # Tonight [Sept 20 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 21 - Sept 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=18552323&PinnedHotelID=18552323&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/deeeab42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 07 Kinish Jr (2 Queens) 10.0 Exceptional 1 review ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 2 Queen Beds ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/deeeab42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 02 Akbal Jr (2 Queen) 10.0 Exceptional 1 review ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 2 Queen Beds ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/deeeab42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 08 Itze Jr (2 Queens) ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 2 Queen Beds ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/adb07d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 03 Zama Jr (1 King) 7.0 Good 2 reviews ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/adb07d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 01 Imox Jr (1 King) 8.0 Very good 1 review ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/deeeab42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 05 Alotl Jr (2 Queens) ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 2 Queen Beds ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/23cc3f21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 06 Litza Jr (2 Queens) ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 2 Queen Beds ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/adb07d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 12 Balam Jr (1 King) 9.4 Exceptional 3 reviews ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/adb07d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 09 Teotl Jr (1 King) 9.6 Exceptional 5 reviews ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/adb07d4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 10 Nicte Jr (1 King) ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/deeeab42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 11 Mixtli Jr (2 Queens) 10.0 Exceptional 1 review ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 2 Queen Beds ![1 bedroom, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/19000000/18560000/18552400/18552323/deeeab42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 04 Ixchel Jr (2 Queens) 10.0 Exceptional 4 reviews ### Highlights Balcony or patio Garden Air conditioning Kitchenette Mini-fridge Dining table Flat-screen TV Ceiling fan - 452 sq ft - Sleeps 2 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Paradise-Suites.h18552323.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Paradise-Suites.h18552323.Hotel-Information) ## About the area Located near the beach, Hotel Paradise Suites is in Centro - Supmza 001, a neighbourhood in Isla Mujeres. Shoppers can visit Cancun Mall, while everyone can enjoy the natural beauty of North Beach and Shark Beach. Playa Tortugas and Tortuga Beach are two other places to visit that come recommended. With scuba diving, boat tours and fishing nearby, you'll find plenty of adventures in the water. [Visit our Isla Mujeres travel guide](https://www.expedia.co.uk/Isla-Mujeres.dx7925) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25941%2C-86.74883&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CzGXtb35VGo0AYcenjxOqIxud2s=) Carlos Lazo 14, Isla Mujeres, QROO, 77400 ### What's nearby - Miguel Hidalgo - 3 min walk - 0.2 miles - Isla Mujeres Cemetery - 3 min walk - 0.2 miles - North Beach - 5 min walk - 0.3 miles - Isla Mujeres Ferry Terminal - 6 min walk - 0.4 miles - Dolphin Discovery - 8 min drive - 4.0 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 117 min drive ### Restaurants - ‪Stingray - ‬2 min walk - ‪Snappers - ‬1 min walk - ‪Lola Valentina - ‬3 min walk - Cafe El Palmar - ‪North Garden - ‬2 min walk ## About this property ### Hotel Paradise Suites Hotel near North Beach Located close to Shark Beach, Hotel Paradise Suites provides a terrace, an art gallery on-site and designer shops on-site. Treat yourself to a Swedish massage or other spa services. In addition to a firepit and a garden, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. Other perks at this hotel include: - Free self-parking - Express check-out, express check-in and tour/ticket information - Massage treatment rooms, a banquet hall and beach towels - Guest reviews say great things about the helpful staff and location Room features All guest rooms at Hotel Paradise Suites include comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and dining tables. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with cable channels - Private gardens, wardrobes/cupboards and kitchenettes ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Onsite parking includes off-street options ### Things to do - 24-hour gym - Art gallery - Designer stores - Library - TV in common areas ### Family friendly - Dining table - In-room kitchenette - In-room microwave - Living room - Mini-fridge - Separate bedroom ### Conveniences - Guidebooks - Luggage storage - Safe at front desk - Virtual front desk ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Computer station ### Outdoors - Beach towels - Firepit - Garden - Outdoor furniture - Picnic area - Terrace ### Spa - 4 treatment rooms - Deep-tissue massages - Hot stone massages - In-room massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Tile flooring in room - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Banquet hall - Communal living room - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Blender - Cookware, dishware, and utensils - Dining table - Freezer - Hob - Kitchenette - Microwave - Mini-fridge - Restaurant dining guides - Toaster ### More - Air conditioning - Ceiling fan - Iron/ironing board - Laptop workspace - Living room - Window screens ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests Guests are recommended to download the property's Whatsapp mobile app before check-in ### Access methods Key retrieval, private entrance ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 3 total (up to 50 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards and debit cards; cash is not accepted Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as Hotel Paradise Suites Isla Mujeres Paradise Suites Isla Mujeres Paradise Suites Hotel Paradise Suites Hotel Hotel Paradise Suites Isla Mujeres Hotel Paradise Suites Hotel Isla Mujeres ## Frequently asked questions ### Is Hotel Paradise Suites pet-friendly? > Yes, this hotel allows cats and dogs (limit 3 total) with a maximum weight of up to 50 kg per pet. A cleaning fee of MXN 500 also applies. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel Paradise Suites? > Self-parking is free at this property. ### What time is check-in at Hotel Paradise Suites? > Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hotel Paradise Suites? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Hotel Paradise Suites located? > Located in Centro - Supmza 001, this hotel is 0.2 mi (0.2 km) from North Beach, and within 6 mi (10 km) of Shark Beach and Punta Sur. Cancun Mall and Playa Tortugas are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Paradise Suites Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 97 8 - Good 40 6 - Okay 16 4 - Poor 14 2 - Terrible 9 ### 8.6/10 Cleanliness ### 9.0/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Andrea 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, staff friendly i will stay again! ##### Andrea Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Lea 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen. ![](https://a.travel-assets.com/ugc/hotel-reviews/e6d0bf54-b4a9-4885-a5c3-a8927a080953-1755728026015.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c056305-286f-44db-844a-3eee4458ffb9-1755728026930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lea Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Dina 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was great! Simple accommodations and really close to North Beach. Staff was unbelievable and very helpful. I will definitely stay here again on our next trip! ##### Dina Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Shaza 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities So close to the beach and the bed is very comfortable ! Will come back again ##### Shaza Stayed 4 nights in Aug 2025 ### 8/10 Good #### Carrie 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is a quiet tucked back property with about 12 suites, very quiet, nice grounds and pool, friendly responsive staff and clean rooms. Very close to Playa Norte beach and less than a 5 minute walk to everything downtown. Would stay again!! ##### Carrie Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### lisa m 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and quiet. Will go back again. ##### lisa m Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### ANGELIQUE 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent close location to North Beach in a quiet safe setting. We loved the black out curtains, air conditioning, water cooler, fridge and excellent property manager, Alex who spoke perfect English and who was so helpful and accommodating. ![](https://a.travel-assets.com/ugc/hotel-reviews/0c15d48b-66b1-40da-9257-a0f960d93754-1752214950691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4fa6028c-b9fd-4908-ac1d-db2a2c36f5cd-1752214954257.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/75046978-a808-42fc-a88a-b15f9024b043-1752214954444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8e9865c-5582-4f73-a278-c1904df23391-1752214951212.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ANGELIQUE Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Taylor 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved this property! Would absolutely stay again. Very unique and authentically Mexican property. Our room was very nice with a built in kitchenette and pleasing decor and furniture. AC worked great and beds were soft. Only a few steps away from playa Norte and many amazing bars and restaurants were connected to the front of the property. Management and staff was very nice and helpful. Our massages from the spa were also amazing! All around great experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/8c0c3479-1b5d-48ed-847d-5ef04970d071-1752692413889.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a1ec8ba3-28c4-44b5-9922-476a44c462e4-1752692414648.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4cb5bd17-96e0-4d8a-9475-a451bf56533b-1752692414835.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6207994-8e7d-46e0-95ff-2122ae793d12-1752692414558.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Taylor Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Dan 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paradise suites Loved this place quiet, clean, nice amenities,grounds need some TLC, location great ,have been to Isla many times had a great time as usual ##### Dan Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 5 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can I give 10 stars? I really can't say enough wonderful things about Hotel Paradise Suites! Alex, the manager, is wonderful! Very responsive to questions before and during our stay. The place is lovely, great location, very comfortable. I kind of want to keep it a secret but also wish them great success. We'll definitely be booking again! ##### Verified traveller Stayed 4 nights in May 2025 ### 8/10 Good #### Michelle 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cons: -Shower not sufficient for women who want to shave. -Shower leaks out onto the floor pretty badly. Have a towel that you can put down. -Grounds could use attention. Put things away and out of sight. Less clutter! Pros : -Appreciated the full length mirror -Appreciate a medium size refrigerator -Beds comfy -Pool for a dip at night -responsive hosts -AC always cold ![](https://a.travel-assets.com/ugc/hotel-reviews/f8519836-fcf9-48ed-b0b4-19d4a0e75e72-1754665867726.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/924ffd9c-b4b8-44f9-bacb-fee8594e7459-1754665870732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3e9fc441-d612-4b62-8034-c703c9b15654-1754665875223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/128faea7-7a9b-456b-ab26-506800da4866-1754665872901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 7 nights in Jul 2025 ### 8/10 Good #### Alyson 2 Sept 2025 Liked: Cleanliness, property conditions & facilities Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland. ##### Alyson Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Dina 7 Jul 2025 Disliked: Property conditions & facilities We reserved room 8 and received a text message that we were given room 4 which was closer to the street and noisy. We had specifically reserved a room towards the back of the property. No one at reception the whole time we were there. Coffee pot had no coffee filters. Overall the location is good next to Playa Norte but run down. Pillows were flat and uncomfortable. ##### Dina Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Shirley 14 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities the first night I was given the wrong room, two beds instead of 1 king, the second night they upgraded us to an executive room with a king which was great. The hotel has much potential, loved the art around it and location was near the beach but not enough staff keeping up with cleaning rooms and common area, so parts of the garden looked very abandoned and trashy. I heard music through my bathroom window one day and a "male worker" was on his phone watching videos for 2 hours. without proper management this hotel will go under and it's a pity. ##### Shirley Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Katherine 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We absolutely loved our stay at Paradise Suites. We were at another hotel with a beach view, but still elected to move here because of the convenience to Plays Norte and Hidalgo. We also appreciated having more amenities like the kitchenette, which was nice since we stayed a couple weeks. Great shower pressure with hot water was an upgrade for us too! The entire staff was great to work with! Alex was communicative and accommodating. Housekeeping did a great job ensuring clean rooms and fresh towels when we needed them. Grounds crew was always busy maintaining the place and the spa staff were friendly as we came in and out. Also, LOVED the pool. We will be back next year! Thanks Alex and team! ##### Katherine Stayed 4 nights in Jun 2025 ### 8/10 Good #### ERNEST 20 Apr 2025 Liked: Cleanliness, amenities Comfortable bed and pillows with all the amenities. Two min. walk to beach, three min. walk too downtown. Lots of restaurants and mini-marts a stones throw away. Will stay again. ##### ERNEST Stayed 1 night in Apr 2025 ### 8/10 Good #### KATHLEEN 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely little efficiency suite These are great little efficiency apartments. The area they’re in is nice and quiet but still close to everything. Alex is a great care taker and most of the folks we met had been visiting for many years. ##### KATHLEEN Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Catherine 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel I’ve stayed at on the island. Just a few steps away from everything but still quiet. Massages available on the property, only yoga would make it better. ##### Catherine Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### scott 18 Mar 2024 Liked: Cleanliness, staff & service, amenities Great location, nice quiet property. ##### scott Stayed 11 nights in Feb 2024 ### 10/10 Excellent #### Gail 31 Mar 2024 Liked: Cleanliness Great sleepy place- it did the job for a hangout and location. ##### Gail Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Verified traveller 2 Jan 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Online pictures are very misleading and do not reflect the current condition of the property. Only good thing about property is the location to the beach. ![Shared “patio”](https://a.travel-assets.com/ugc/hotel-reviews/B8ED7E155C5150C2018A6F92C581C2FF1A2A12521735816106926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2EC66CCD4B5CE84A349868F4DDF6839FDBE026EA1735816140073.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty bedding](https://a.travel-assets.com/ugc/hotel-reviews/8F7A982C7DC173043F5287B4106A5523EA8D89591735816159241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DA77FFB68ACF63B2C8EA88835C959572FDD69DD71735816259319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Todd 14 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this Hotel, very nice pool and quiet, great weight area for exercise ##### Todd Stayed 14 nights in Oct 2023 ### 10/10 Excellent #### Todd 25 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The manager is excellent! ##### Todd Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Kyle 19 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, nice and quiet. Staff is fantastic ##### Kyle Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Michael 1 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An amazing location. You will it here and Alex is the best host. Would stay here again for sure! ##### Michael Stayed 5 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Flamingo Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Nomade Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Occidental Costa Cancún All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)