Title: Hotel Hacienda Cancun Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Cancun Hotel with an outdoor pool, a quick walk to Las Palapas Park ![TV](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/eedeb5eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![TV](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/270428c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | Soundproofing, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/368dda96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/a1fca88b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/8d98f5d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda Cancun, surrounded by Las Palapas Park's lush greenery, offers a peaceful escape. Relax by the outdoor pool on comfortable sun loungers or find a quiet moment on the garden terrace. Stay connected with WiFi in public areas. 7.0 Good ## Popular amenities - Pool - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi £30 includes taxes & fees 26 Sept - 27 Sept ## Room options ### Check availability for these dates # Tonight [Sept 25 - Sept 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 26 - Sept 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9586432&PinnedHotelID=9586432&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room | Soundproofing, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/10000000/9590000/9586500/9586432/7cd07e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning TV Ceiling fan Private bathroom Daily housekeeping Wardrobe - 161 sq ft - Sleeps 4 - 1 Double Bed ## You may also like Ad ![Free minibar, in-room safe, desk, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/67b5d537_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort All Oceanfront - All Inclusive Cancun - Pool - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Hacienda-Cancun.h9586432.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Hacienda-Cancun.h9586432.Hotel-Information) ## About the area Located in Downtown Cancun, a neighbourhood in Cancun, Hotel Hacienda Cancun is in the entertainment district. Yamil Lu'um Archaeological Zone is a notable landmark, and the area's natural beauty can be seen at Las Palapas Park and Kabah Urban Park. Cancun Mall is another place to visit that comes recommended. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16242%2C-86.83015&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cva_zsQXcOUTYx7hGvhFzWhNMBQ=) Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509 ### What's nearby - Las Palapas Park - 3 min walk - 0.2 miles - Plaza 28 - 8 min walk - 0.5 miles - Plaza Las Americas - 3 min drive - 1.4 miles - Cancun Mall - 4 min drive - 1.8 miles - Puerto Cancun Marina Town Center - 4 min drive - 1.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive ### Restaurants - ‪La Parrilla - ‬3 min walk - ‪Bao Vegan - ‬2 min walk - ‪Av. Yaxchilán - ‬1 min walk - ‪Los Pescaditos - ‬2 min walk - ‪Porky's Tacos - ‬3 min walk ## About this property ### Hotel Hacienda Cancun Hotel near Las Palapas Park Located close to Kabah Urban Park and Cancun Mall, Hotel Hacienda Cancun provides a terrace and a garden. Guests can connect to free WiFi in public areas. You'll also find perks such as: - An outdoor pool, along with sunloungers - Smoke-free property, concierge services and tour/ticket information - Luggage storage, a vending machine and a 24-hour front desk Room features All guest rooms at Hotel Hacienda Cancun feature comforts, such as air conditioning, in addition to More conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/9000000/8030000/8026300/8026260/ffae9ad0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribe Internacional Cancun Downtown Cancun - Pool - Kids pool - Restaurant - Air conditioning 6.2 803 reviews £29 includes taxes & fees 26 Sept - 27 Sept [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=8026260&PinnedHotelID=8026260&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/d42349dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xbalamque and Spa Cancun Downtown Cancun - 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Near Market 28 Downtown Cancun - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 403 reviews £43 includes taxes & fees 26 Sept - 27 Sept [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=8844773&PinnedHotelID=8844773&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9990000/9984600/9984563/6372e9e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jardin Cancun Downtown Cancun - Parking included - Free WiFi - Air conditioning - Laundry 7.6 Good 441 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9984563&PinnedHotelID=9984563&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/24000000/23710000/23704600/23704531/9e085379.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kavia Cancun Downtown Cancun - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 725 reviews £44 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=23704531&PinnedHotelID=23704531&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19990000/19981700/19981618/a11e44fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Coconut Cancun Hotel Downtown Cancun - Pool - Parking included - Free WiFi - Breakfast available 7.6 Good 135 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=19981618&PinnedHotelID=19981618&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Hacienda Cancun Hacienda Cancun Radisson Cancun Cancun Radisson Hacienda Hotel Hacienda Cancun Hotel Hotel Hacienda Cancun Cancun Hotel Hacienda Cancun Hotel Cancun ## Frequently asked questions ### Does Hotel Hacienda Cancun have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Hacienda Cancun? > As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Hacienda Cancun on 26 Sept 2025 start from £29.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Hotel-Hacienda-Cancun.h9586432.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Hacienda Cancun pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Hacienda Cancun? > This hotel doesn't offer parking. ### What time is check-in at Hotel Hacienda Cancun? > Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Hacienda Cancun? > Checkout is at noon. ### Where is Hotel Hacienda Cancun located? > Located in Downtown Cancun, this hotel is 0.2 mi (0.4 km) from Las Palapas Park, and within 3 mi (5 km) of Kabah Urban Park and Cancun Mall. Yamil Lu'um Archaeological Zone is 9 mi (14.5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Hacienda Cancun Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.6 Location ### 7.6 Staff & service ### 7.6 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 84 8 - Good 103 6 - Okay 90 4 - Poor 41 2 - Terrible 36 ### 10/10 Excellent #### Eli 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exelente opción para hospedarse en cancun ##### Eli Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Franck 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super hotel, if you want to go in Cancun and close to downtown it's the best one ##### Franck Stayed 7 nights in Mar 2025 ### 8/10 Good #### Eden 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place and comfy ##### Eden Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Aldrin 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar ##### Aldrin Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Diana 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está en buena ubicación y sus al rededores tranquilos ##### Diana Stayed 1 night in Mar 2025 ### 6/10 Okay #### Margarita Guerra 28 Jun 2025 Liked: Staff & service No WiFi 😔 we only stayed 1night service was great at front desk. And lost of little spots to eat around. Our bed did have a couple of stains on it. But it was an easy quick and cheap stay. ##### Margarita Guerra Stayed 1 night in Jun 2025 ### 8/10 Good #### Quintin 29 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy limpio! La verdad me encanta la limpieza, y q el personal es muy amable! Esta muy bien ubicado! ##### Quintin Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Jose Alfredo 12 Jun 2025 Liked: Staff & service Disliked: Cleanliness #### Regular Es un hotel bastante regular, no ofrece las mejores instalaciones o algo de lujo pero está muy bien para el precio, si lo que buscas es solo un lugar a donde llegar a dormir y ya este hotel es perfecto. Lo único negativo es que no tiene wifi en las habitaciones ##### Jose Alfredo Stayed 4 nights in Jun 2025 ### 6/10 Okay #### BENOIT 11 Apr 2025 Personnel de la réception très sympathique mais la chambre très basique. ##### BENOIT Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Misa 25 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was good to stay for one night :) ##### Misa Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Wayne 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was really good and clean and tidy and were really helpful ##### Wayne Stayed 1 night in Aug 2024 ### 4/10 Poor #### ALONSO 21 Feb 2025 Disliked: Cleanliness, amenities, property conditions & facilities Es un hotel viejo y descuidado, la habitación muy incómoda, la cortina del baño de la regadera muy sucia, me dio mucho asco, hay termitas en el cuarto, la alberca lucía muy sucia, pésimo hotel ##### ALONSO Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Wayne 22 Aug 2024 Liked: Staff & service, property conditions & facilities The staff were very helpful and polite even when i locked myself out of my a few times 😃 ##### Wayne Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Miguel 30 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is very old needs lots of upgrades rooms are smelly just terrible overall ##### Miguel Stayed 1 night in Jul 2024 ### 8/10 Good #### allan 19 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building ##### allan Stayed 1 night in Jan 2023 ### 6/10 Okay #### Shelline 11 Mar 2025 Disliked: Amenities Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no. ##### Shelline Stayed 5 nights in Mar 2025 ### 4/10 Poor #### Ma Magdalena 19 Sept 2024 Disliked: Staff & service, room comfort #### No regresaría Hotel muy poco cómodo, el aire acondicionado muy ruidoso, no dejaba dormir, camas duras, almohadas demasiado altas. No contaban con cobija, el baño tenía una fuga y desprendía malos olores. Muy caro para lo que ofrece ##### Ma Magdalena Stayed 1 night in Sep 2024 ### 8/10 Good #### allan 15 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Economy room is decent enough near Park It's a decent enough room for the money except they don't really have any place to put your items except for one spot ##### allan Stayed 1 night in Jan 2023 ### 8/10 Good #### Mariana Sarahi 1 Aug 2025 ##### Mariana Sarahi Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Ana Elsa Torres 13 Jun 2025 ##### Ana Elsa Torres Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Veimar 4 Jun 2025 ##### Veimar Stayed 2 nights in Jun 2025 ### 8/10 Good #### Alexis adan 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alexis adan Stayed 10 nights in Mar 2025 ### 8/10 Good #### Francisco 1 Mar 2025 ##### Francisco Stayed 1 night in Feb 2025 ### 8/10 Good #### Ivonne 20 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ivonne Stayed 1 night in Nov 2024 ### 4/10 Poor #### PAOLA 8 Nov 2024 Disliked: Staff & service, property conditions & facilities ##### PAOLA Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Occidental Costa Cancún All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - 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