Title: Hotel Blue Star Cancun Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Blue Star Cancun This rooftop retreat in Downtown Cancun offers relaxation and adventure with two bars and a sun-soaked pool for travelers seeking downtime and excitement. ## Photo gallery for Hotel Blue Star Cancun ![Poolside bar - Hotel Blue Star Cancun (Cancun)](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/2d05f5b4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Blue Star Cancun (Cancun)](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/da4c1979.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Blue Star Cancun (Cancun)](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/9a143795.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Hotel Blue Star Cancun (Cancun)](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/dfffc75d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Blue Star Cancun (Cancun)](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/12bbce56.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Plaza 28, in Downtown Cancun, offers a vibrant atmosphere. Start your day with continental breakfast, then unwind in the spa tub or lounge by the outdoor pool under umbrellas. Enjoy free WiFi, dry cleaning services, and helpful concierge staff for an enhanced experience. ## Reviews 8.0 Very good ## Popular amenities - Pool - Hot tub - Breakfast included - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Feb 17 - Feb 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 18 - Feb 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=31275192&PinnedHotelID=31275192&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/a5bf1283.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 11 reviews ### Highlights Air conditioning TV Ceiling fan Separate bedroom Blackout curtains Hairdryer Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Double Room ![Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/9ccb81c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning TV Ceiling fan Separate bedroom Blackout curtains Hairdryer Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | Private spa tub](https://images.trvl-media.com/lodging/32000000/31280000/31275200/31275192/ff418df6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.8 Excellent 3 reviews ### Highlights Air conditioning TV Ceiling fan Separate bedroom Blackout curtains Hairdryer Private bathroom Rainfall showerhead - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/67b5d537_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort Cancun - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 888 reviews £476 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=5b552886-d888-4248-8773-b1314a6f01e0&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/9c10107e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - 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Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 720 reviews £183 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Canopy-By-Hilton-Cancun-La-Isla.h39524686.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=5b552886-d888-4248-8773-b1314a6f01e0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1140000/1139400/1139341/19b96d86_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 8.6 Excellent 2,767 reviews £302 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Cancun-Hotels-The-Royal-Sands-All-Inclusive-Resort-Spa.h1139341.Hotel-Information?chkin=2026-3-7&chkout=2026-3-8&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=5b552886-d888-4248-8773-b1314a6f01e0&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/2000000/1580000/1579700/1579645/f3f2685d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Seadust Cancún All Inclusive Family Resort Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 7.6 Good 3,087 reviews £270 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=5b552886-d888-4248-8773-b1314a6f01e0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Blue-Star-Cancun.h31275192.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Blue-Star-Cancun.h31275192.Hotel-Information) ## About the area Located in Cancun, Hotel Blue Star Cancun is in the city centre. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.15923%2C-86.83833&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=51GX56w5jBKc0Qkp-v-rE-feYm8=) 102 Palenque 26, Cancun, QROO, 77509 ### What's nearby - Extreme Adventure 5 min walk \- 0.3 miles - Plaza 28 8 min walk \- 0.5 miles - Mercado 28 8 min walk \- 0.5 miles - Cancun Cultural House 13 min walk \- 0.7 miles - Las Palapas Park 14 min walk \- 0.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 18 min drive ### Restaurants - Tacos Rigo 2 min walk - Assaggiare 3 min walk - La Patrona Cocina Urbana 7 min walk - Restaurant Byblos - Comida y Tacos Arabes 1 min walk - Comida Cubana - Cocina Doña Emilda 4 min walk ## About this property ### Hotel Blue Star Cancun Hotel near Ultramar Ferry Puerto Juárez Free continental breakfast, a poolside bar and a rooftop terrace are just a few of the amenities provided at Hotel Blue Star Cancun. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). You'll also find perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and express check-in - ATM/banking services, a 24-hour front desk and tour/ticket information Room features All guest rooms at Hotel Blue Star Cancun feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Rainfall showers, free toiletries and hairdryers - 40-inch TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and ceiling fans ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8827200/8827114/8d8f1b67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco-Hotel El Rey del Caribe Downtown Cancun - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 819 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=8827114&PinnedHotelID=8827114&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/74000000/73030000/73027900/73027877/f22bfff7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adhara Express Downtown Cancun - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 437 reviews £64 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=73027877&PinnedHotelID=73027877&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/12000000/11520000/11518000/11517991/afceff40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oh! 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check-in end time: 10:00 PM Early check-in subject to availability Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 5 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children 11 and younger are not allowed at this property; all guests older than 11 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 2) - Credit card charges are subject to a surcharge of 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts 24-hour pool access Children 11 years old and younger are not permitted at this property No pets and no service animals are allowed at this property ### Property is also known as Hotel Blue Star Hotel Blue Star Blue Star Cancun Hotel Hotel Blue Star Cancun Cancun Cancun Hotel Blue Star Cancun Hotel Hotel Hotel Blue Star Cancun Hotel Blue Star Cancun Cancun Blue Star Hotel Blue Star Cancun Hotel Hotel Blue Star Cancun Cancun Hotel Blue Star Cancun Hotel Cancun ## Frequently asked questions ### Does Hotel Blue Star Cancun have a pool? ### Is Hotel Blue Star Cancun pet-friendly? ### How much is parking at Hotel Blue Star Cancun? ### What time is check-in at Hotel Blue Star Cancun? ### What time is check-out at Hotel Blue Star Cancun? ### Does Hotel Blue Star Cancun provide a shuttle to the airport? ### Where is Hotel Blue Star Cancun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Blue Star Cancun Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 74 8 - Good 45 6 - Okay 22 4 - Poor 6 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Jose 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent room, top-notch service. The location felt safe, near Market 28\. Excellent cleanliness. Breakfast didn't include eggs, but it wasn't too bad. ![](https://a.travel-assets.com/ugc/hotel-reviews/eb29f811-f2eb-4be1-a50b-55ba1f1f0438-1768179130255.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 6 nights in Dec 2025 ### 8/10 Good #### Jacinda 11 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean. There was a mini split and a fan, which was nice. I didn't like the shower, but my husband didn't mind it. Breakfast was good and reasonably priced. There are restaurants and shopping within walking distance. The bus is a couple of blocks away, and for 12 pesos, it will take you to the hotel zone and the beach. ##### Jacinda Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Patricia 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, excellent staff, amazing room, fun setting, wonderful cook at the restaurant! Located in a neighborhood with busy traffic, but convenient walking distance to shopping and many food choices. ##### Patricia Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Dominic 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great little spot. We are in Mexico so just remember that over all. But for the price and the room (I had the one with the spa) super nice room and little view on the top. Nice place and around some location markets you can walk to. Staff are great too ##### Dominic Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Judy 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good breakfast. Mercado 28 close by.pits of souvenir. ##### Judy Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Judy 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel is nice. Close to Mercado 28 can walk there. Restaurants in Mercado 28 good. Lots of traffic on road. Close to bus stops. ##### Judy Stayed 2 nights in Jan 2025 ### 8/10 Good #### Theresa 12 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has unique and unusual rooms. They make really good pizza and salads, with good service. There's a lot of stairs and it takes energy to get around in the neighborhood. It's not a resort experience, but the pool is nice. I'm worried about the tortoise they keep in the lobby. ##### Theresa Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Maria 31 Dec 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Very courteous staff and went out of their way to help Water went out for the evening and even when on the water smelled. Not acceptable ##### Maria Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Catherine 26 Jan 2024 Everything in Cancun is much more expensive than in the past. This hotel has good rates, but poor cleanliness. When we got into our room we saw hair on the floor. When we left during the day, we asked staff to empty our garbage (they give you one small garbage bin for the whole room and you put your toilet paper in it, too). They didn’t empty our trash. Breakfast is stale cereal, juice, coffee, toast and fruit. We paid extra for chilaquiles which weren’t spicy like they should be. Hair dryer is super hot, I couldn’t use it. Hot water was great, good counter space. You can hear other people in the hotel because there’s glass doors and windows in the hotel room. No fan in the bathroom. ##### Catherine Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Mario 31 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Mario Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Iris Cassandra 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and good breakfast ##### Iris Cassandra Stayed 2 nights in Nov 2023 ### 8/10 Good #### Stanley 30 Nov 2025 Liked: Cleanliness, staff & service Air conditioner is way too loud ##### Stanley Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Angel 7 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient price, good service y and quiet area, there is good options for dinning, parking has options to improve. ##### Angel Stayed 8 nights in May 2023 ### 10/10 Excellent #### Lauren 2 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### More than satisfied! Amazing place! Super nice staff & the rooms were 10/10\. ##### Lauren Stayed 2 nights in Dec 2022 ### 8/10 Good #### juan 9 Jan 2025 Liked: Cleanliness Good communication ##### juan Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Shelly 26 Nov 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was wonderful and very accommodating. Fernando bent over backwards to make us happy. We just found out that our flight has been delayed and the hotel approved a late checkout for us. Breakfast was also very good. ##### Shelly Stayed 1 night in Nov 2018 ### 6/10 Okay #### Sheree 20 Aug 2024 Liked: Cleanliness #### Family vacay in Mexico The hotel was nice but there was only a pool and no other amenities. We were also supposed to picked up from the airport but when I called the hotel I could not get through to anyone. We ended up taking a bus and a taxi at 10 pm at night. ##### Sheree Stayed 7 nights in Aug 2024 ### 2/10 Terrible #### Aziz 2 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We didnt like this place because of how dirty it was and in the front desk the lady didnt know how to speak english and she was mean and then when we asked for our money she said oh its too late for it ##### Aziz Stayed 7 nights in Nov 2024 ### 6/10 Okay #### Javier 18 Jan 2023 Liked: Cleanliness, staff & service, amenities The only reason I didn't leave a lower review is because the staff was so friendly. For what they're charging the water pressure and the shower was terrible, The faucet barely worked. The toilet barely flushed it looked nice inside but nothing worked as it should ##### Javier ### 2/10 Terrible #### Sandra 11 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities no elevator, we were on top floor, one of our room's toilet did not flush, other room had loose sliding balcony door with 1/4" gaps that rattled with wind and let in hot air and noise, located on super busy noisy street, no closet or storage space, exposed drywall, room key worked on multiple doors, grease ants in room, surrounding area had minimal services/restaurants, minimal amenities ##### Sandra Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Adalia 15 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities if i could rate this hotel zero i would but i will give it one star for nice staff. But as far as the amenities i don't even know where to begin !!! To start off when we got there are bathroom sink was clogged the room had such an overpowering room spray they used on bed it gave me a headache!! Second our t.v. Didn't work when we complained they didn't come out until the third day to tell us the screen was out! They offered us to move to another much smaller room !! Then while there , there was no hot water we had to complain about that after a while it started working and on our last day there was no water at all!! We had to leave to airport with no shower!!! It was so bad we actually got one night in another hotel!!! So disappointed in our stay!!! We love to travel and this was one of our worst stays ever!!! ##### Adalia Stayed 4 nights in Feb 2026 ### 8/10 Good #### Danisa 29 Dec 2025 Liked: Cleanliness Cumple por su precio ##### Danisa Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Mara 25 Nov 2025 Liked: Cleanliness, property conditions & facilities Todo bien ##### Mara Stayed 4 nights in Nov 2025 ### 4/10 Poor #### Jonathan 16 Oct 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Vale, hay algo que destacar y es que cobran el impuesto ambiental en 90 pesos, tengo entendido que por norma son 33.94 MXN por persona por noche, incluso la información la pueden encontrar en Google buscando "Enviromental tax Quintana Roo". Segundo, la habitación estaba puerca, me entregaron el mini refri sucio y parece que a las ventanas solo les dieron una limpiada con agua y ya, se veían las marcas horribles y las fotos salieron mal, el control de la TV aparte de estar rotó no funcionaba. Puntos buenos o a favor es que aparte el jacuzzi y la iluminación azul y el desayuno, fue lo que rescato al hotel, por que incluso la piscina se veía que no tenía mantenimiento por que tenía arena hasta el fondo y estaba acumulada. Recomiendo solo por emergencias este hotel. ![La iluminación azul me encantó, junto con el desayuno y la tina fue lo más destacable ](https://a.travel-assets.com/ugc/hotel-reviews/2d0dff42-c6ef-44f1-8a60-baf1a17af13f-1760630462779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jonathan Stayed 1 night in Oct 2025 ### 8/10 Good #### Gustavo 14 Oct 2025 Liked: Cleanliness, property conditions & facilities Opción viable ##### Gustavo Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [GR Solaris Caribe Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-GR-Caribe-By-Solaris-Deluxe-All-Inclusive-Resort.h4166967.Hotel-Information) > > [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > > [Hotel Riu Palace Kukulkan - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Palace-Kukulkan-Adults-Only-All-Inclusive.h80279416.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Dreams Vista Cancun Golf & Spa Resort - 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