- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many amenities and very helpful staff. Food selection at the buffet was amazing.
Stayed 7 nights in Dec 2019
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Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only
Star Rating
Information
Reviews
Excellent
819 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- All-inclusive
Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO
What's nearby
- Moon Palace Golf Club
- 16 min drive
- Puerto Morelos National Marine Park
- 18 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)
- 19 min drive
- Petempich Bay
- 24 min drive
Choose dates to view prices
Book online or call:
020 3564 4853About this area
Puerto Morelos
Located in Puerto Morelos, Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only is next to a golf course and on the beach. Maya Cancun Museum and Cancún Underwater Museum (Punta Nizuc) are cultural highlights, and some of the area's activities can be experienced at Cancun Country Club and Puerto Morelos Reef. Aquaworld and Cancun Interactive Aquarium are also worth visiting. Our guests appreciate the resort's location for the sightseeing.
What's nearby
- Moon Palace Golf Club - 16 min drive
- Xoximilco - 17 min drive
- Puerto Morelos National Marine Park - 18 min drive
- Cancun Country Club - 20 min drive
- Petempich Bay - 24 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive
Restaurants
- Where to eat
- Gourmet Marche – Buffet restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily.
- Zen – Garden-view theme restaurant with a bar offering Asian cuisine. Serves dinner daily.
- Hunter Steakhouse – Garden-view steakhouse with a bar. Serves dinner daily.
- Grazie Italian Trattoria – Al fresco dining theme restaurant with a bar offering Italian cuisine. Serves dinner daily.
About this property
All-inclusive details
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and local beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Dancing
Yoga
Entertainment
On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties
Awards and affiliations
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Policies
Check-in
Check-in between 3:00 PM - 11:30 AM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- No pets or service animals allowed
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property.
Property is also known as
- Hideaway Royalton Adults All Inclusive Puerto Morelos
- Hideaway Royalton Adults All Inclusive
- Hideaway Royalton Adults Puerto Morelos
- Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free valet parking
Food and drink
- All buffet and à la carte meals, snacks and local beverages included
- 10 restaurants and 1 coffee shop/cafe
- 4 beach bars, 2 poolside bars, 1 swim-up bar and 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 18 holes of golf
- 3 indoor tennis courts
- 2 outdoor pools
- Designer shops
- Full-service spa
- Health club
- Kayaking
- Nightclub
- Scuba diving
- Shopping
- Snorkelling
- Hot tub
Family friendly
- 2 outdoor pools
- Dry-cleaning service
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Gift shop/newsstand
- Library
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- Spanish
Business services
- 6 meeting rooms
- Business centre
- Conference centre
Outdoors
- BBQ grill(s)
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 11 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Massage - sports
- Massage - swedish
- Massage/treatment rooms
- Sauna
- Spa open daily
- Hot tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- 8 casino gaming tables
- 12 casino slot machines
- Beach towels
- Casino
- Couples dining
- Designated smoking areas (fines apply)
- Romance packages available
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
Entertainment
- TV channels
- iPod dock
- plasma TV
- premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar
Outdoor space
- Furnished balcony
More
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Private hot tub
- Separate sitting area
- Slippers
- Turndown service
Nearby things to do
Activities
- Adjacent to a golf course
Where to eat
- Gourmet Marche – Buffet restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily.
- Zen – Garden-view theme restaurant with a bar offering Asian cuisine. Serves dinner daily.
- Hunter Steakhouse – Garden-view steakhouse with a bar. Serves dinner daily.
- Grazie Italian Trattoria – Al fresco dining theme restaurant with a bar offering Italian cuisine. Serves dinner daily.
- Opa Mediterranean – Garden-view theme restaurant with a bar offering Mediterranean cuisine. Serves dinner daily.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, super clean resort, excellent food !!!! I am planning another visit to the besutiful location...I was impressed!
Stayed 5 nights in Dec 2019
- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
Overall the resort in amazing. Beautiful views, very clean, food was very good. My only complaint is that the service at both the restaurants and the bars. Is VERY slow! I stayed at the Hideaway side. At the the swim up bar. I can’t believe they only have 2 bartenders. I always had to wait for a drink. Whether I went and got myself or ordered it from a wait staff. And the bartender always waited on the waiter’s first. Although I didn’t feel the restaurants were very busy. Service was extremely slow there also.
Stayed 6 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Diamond club is where it’s at! Free hydrotherapy, then dorado restaurant. The beach was awesome! Just a great stay!
Stayed 3 nights in Nov 2019
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