Title: Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Adults-only beachfront property with 2 outdoor pools ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/e2bb7b29.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/69fd2ad9-65ed-4348-b1a6-d227a03b74cb-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![4 bars/lounges, 6 swim-up bars, 2 poolside bars, 5 beach bars](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/w3996h2661x0y0-5dabe3f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/b748307c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/4338c239.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hideaway at Royalton Riviera Cancun, an adults-only all-inclusive resort, guests enjoy a peaceful escape with practical luxuries. Enjoy a free breakfast buffet, beachside massages, yoga on white sand shores, snorkeling, kayaking, and 10 diverse restaurants. 7.4 Good ## Popular amenities - - - - - Hot tub - Bar £242 includes taxes & fees 7 Dec - 8 Dec ## Room options ### Check availability for these dates Tonight [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=8825616&PinnedHotelID=8825616&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/ca9b145f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite with Terrace Jacuzzi 7.4 Good 20 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 592 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/ca9b145f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 592 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/80832089.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite Ocean View Diamond Club 8.0 Very good 3 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 592 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/e2c11c53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite 7.2 Good 60 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 560 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![View from room](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/e2c11c53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Swim Out ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 592 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![View from room](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/e2c11c53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Swim Out Diamond Club 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 592 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/d1db4ced.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Presidential One Bedroom Suite Ocean View Diamond Club 8.0 Very good 6 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 1259 sq ft - Ocean view - Sleeps 3 - 1 Double Sofa Bed and 1 King Bed ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/w3995h2662x0y0-7f31b3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Ocean View ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 560 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/ca9b145f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 560 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/ca9b145f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ocean View with Terrace Jacuzzi 8.0 Very good 17 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 592 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![View from room](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/e2c11c53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Swim Out ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 560 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8830000/8825700/8825616/ca9b145f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Ocean View Diamond Club 8.6 Excellent 4 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Free minibar items Plasma TV Pillow menu Premium bedding Blackout curtains - 560 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.94532%2C-86.83964&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OWrAc5Rpbrvhk3UO6zDt_d0gzJU=) Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500 #### What's nearby - Xoximilco - 13 min drive - 6.6 miles - Moon Palace Golf Club - 15 min drive - 7.0 miles - Puerto Morelos Beach - 21 min drive - 11.1 miles - Petempich Bay - 23 min drive - 9.1 miles - Puerto Morelos Town Square - 25 min drive - 12.9 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive #### Restaurants - ‪Agave Mexican Cuisine - ‬16 min walk - ‪Grand Lobby Bar - ‬15 min drive - ‪the cave - ‬18 min walk - ‪Diamond Club Bar - ‬15 min walk - ‪Grand Central Buffet - ‬16 min drive ## About this property ### Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park At Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only, you can look forward to a free breakfast buffet, an adjacent golf course and a casino. This property is a great place to bask in the sun with a beachfront location, 5 beach bars and beach massages. Treat yourself to a deep-tissue massage, aromatherapy or a body scrub at The Royal Spa, the on-site spa. Make sure that you enjoy a meal at the 10 on-site restaurants, including breakfast, lunch and dinner. Yoga classes are offered at the health club; other things to do include scuba diving, snorkelling and kayaking. Free in-room WiFi is available to all guests, along with a nightclub and 6 swim-up bars. You'll also enjoy perks such as: - 2 outdoor pools along with 6 swim-up bars, sunloungers and pool umbrellas - Free self-parking and valet parking - 3 indoor tennis courts, express check-out and express check-in - Concierge services, ATM/banking services and massage treatment rooms - Guest reviews speak highly of the beach locale and helpful staff Room features All 343 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as furnished balconies and pillow menus. Extra conveniences in all rooms include: - Jetted bath, rainfall showers and free toiletries - 49-inch plasma TVs with premium channels - Separate sitting areas, coffee/tea makers and ceiling fans ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included 24-hour room service In-room minibar (all beverages included) ### Land activities Fitness facilities Volleyball ### Lessons/classes/games Dancing Yoga ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances Theme parties ### Awards and affiliations Eco-certified property This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Private beach nearby, free beach shuttle, beach bar](https://images.trvl-media.com/lodging/102000000/101130000/101124300/101124286/62b01c17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Zona Hotelera - 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All Inclusive - Adults Only Cancun - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 4,814 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=23092201&PinnedHotelID=23092201&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5060000/5052400/5052348/84e94603.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets The Vine Cancun - Adults Only - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 2,297 reviews £397 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=5052348&PinnedHotelID=5052348&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 10 restaurants - 2 poolside bars - 4 bars/lounges - 5 beach bars - 6 swim-up bars - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Restaurants on site - Gourmet Marche - Grazie Italian Trattoria - Hunter Steak House - Taj | Indian Cuisine - Zen ### Things to do - 12 slot machines - 18-hole adjacent golf course - 2 outdoor pools - 3 indoor tennis courts - 8 gaming tables - Billiards/pool table - Casino - Designer stores - Full-service spa - Health club - Hot tub - Kayaking - Library - Nightclub - Sauna - Scuba diving - Shopping - Snorkelling - Yoga classes ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - On the waterfront - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 11 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (102 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel ### More - 4 floors - Banquet hall - Beaux Arts architecture - Built in 2014 - Designated smoking areas (fines apply) - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 49-inch plasma TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from 18 August 2025 to 6 December 2025 (completion date subject to change). The following areas are affected: - Business centre - Exterior - Front desk - Hallway - Lobby - Meeting facilities - Selected guestrooms - Swimming pool Alternative facilities will be available off-site during the renovation. During renovations, the property will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: MXN 79.20 per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 005-007-005839/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hideaway Royalton Adults All Inclusive Puerto Morelos Hideaway Royalton Adults All Inclusive Hideaway Royalton Adults Puerto Morelos Hideaway Royalton Adults Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos Hideaway Royalton Riviera Cancun All Inclusive Hideaway Royalton Riviera Cancun Puerto Morelos Hideaway Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun Adults Only All Inclusive Hideaway at Royalton Riviera Cancun All Inclusive Adults Only Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive ## Frequently asked questions ### Does Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only have a pool? > Yes, this property has 2 outdoor pools. The property will be renovating the swimming pool from August 18 2025 until December 6 2025 (completion date subject to change). ### How much does it cost to stay at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? > As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only on 7 Dec 2025 start from £242.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? > Self-parking and valet parking are free at this property. ### What time is check-in at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? > Checkout is at noon. ### Are there all-inclusive benefits at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only? > Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, dance classes, yoga classes and more. ### Where is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only located? > Located in Puerto Morelos, this beachfront property is next to a golf course, just steps away from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Go Grand Outlet Riviera Maya are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Amenities ### 8.0 Staff & service ### 7.8 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 379 8 - Good 219 6 - Okay 167 4 - Poor 108 2 - Terrible 127 ### 10/10 Excellent #### Blake 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities We absolutely loved this property and will be coming back as soon as they reopen after their six month renovation ##### Blake Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Julie 11 Jun 2025 Liked: Cleanliness, amenities Amazing property, staff was fantastic, spa was amazing ##### Julie Stayed 5 nights in May 2025 ### 8/10 Good #### Pinal 24 May 2025 Liked: Cleanliness, amenities Great place for vacation 😍 ##### Pinal Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Tiffany 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing and very attentive to our needs. I absolutely loved my room and the buffet at Marche' offered so many great options. ##### Tiffany Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Dave 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was excellent. People were incredibly friendly and accommodating. Food options were excellent. We will be back! ##### Dave Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### kevin 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service all around! I recommend the swim up room just for the calm private vibe. Food was good and I got to relax! Looking forward to coming again especially with the new renovations about to happen for the next few months. 5🌟’s ##### kevin Stayed 2 nights in Aug 2025 ### 8/10 Good #### Sonia 8 Jul 2025 Liked: Cleanliness, amenities The location was very quiet. Hotel staff were quite helpful ##### Sonia Stayed 5 nights in Jun 2025 ### 8/10 Good #### Tiffany 17 Aug 2025 Liked: Cleanliness, staff & service Would like to see more food options for people that don't eat beef or pork ##### Tiffany Stayed 3 nights in Aug 2025 ### 8/10 Good #### LaTonya 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff made the stay amazing. The anesthetics were nice, but it is in need of a renovation. The tubs are not convenient for space purposes. ![](https://a.travel-assets.com/ugc/hotel-reviews/9a293235-12bc-4eca-b063-95960713b46a-1755196869074.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LaTonya Stayed 4 nights in Aug 2025 ### 8/10 Good #### SOAHEL ABDULLAH 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent property. But the adult section is not stand alone, have to share services of the main resort. ##### SOAHEL ABDULLAH Stayed 5 nights in Jul 2025 ### 8/10 Good #### Ramon 29 Jul 2025 Liked: Cleanliness, staff & service, amenities Beautiful property, buffet was not that appealing ##### Ramon Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Joseph Paul 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly service and the room was wonderful. The entertainment people went above and beyond to make our experience even better. Our room was great as well and we had our own rooftop pool. ##### Joseph Paul Stayed 7 nights in May 2025 ### 10/10 Excellent #### Shanice 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thank you for this great experience ##### Shanice Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Kevin 28 Jun 2025 Liked: Cleanliness, staff & service, amenities Our Expedia concierge was amazing. Julio helped with anything that we needed and can’t wait to go back. ##### Kevin Stayed 5 nights in Jun 2025 ### 8/10 Good #### ElizaBeth 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Hotel Lovely hotel with plenty of things to do. Pools for everyone to enjoy. Plenty of activities for all ages as well. Only inconsistency was the drinks. Some were fabulous others tastes like cheap alcohol. ![](https://a.travel-assets.com/ugc/hotel-reviews/74ce620d-76e6-479c-8abd-d1bd8e2153bb-1752408952779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/54032d56-4994-4ee6-b72d-78a74b756a73-1752408952080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ElizaBeth Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Trisan 20 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities The property needs some work. Staff is really nice and welcoming. Entertainment was good. The food was a hit or miss, either it was very good or really bad. ![](https://a.travel-assets.com/ugc/hotel-reviews/404988e6-ab9b-4169-a8ac-2be0412e119f-1753052601533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/14fd9eb7-7fca-49e5-ae7a-011f9340d916-1753052596366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e29a4511-a44b-409f-a18d-7cdca690e8fd-1753052601549.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trisan Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Kayla 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my first time booking my own trip and I am so happy that I chose this resort. Everything was great and the food was amazing! Would definitely go back! ##### Kayla Stayed 4 nights in May 2025 ### 10/10 Excellent #### Shakarah 10 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was convenient and service was efficient. ##### Shakarah Stayed 3 nights in May 2025 ### 10/10 Excellent #### Kiendra 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked everything wish the pool was open later and wish the water wasn’t warm ##### Kiendra Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Christopher 17 Jul 2025 Liked: Cleanliness, property conditions & facilities Food wasn’t great ##### Christopher Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jiraporn 6 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Incredible time! Shout out to Dave and Carlos at the DORADO seafood grill. Excellent service! ![](https://a.travel-assets.com/ugc/hotel-reviews/91633b49-1397-4c5e-9e04-57d95ba55e11-1749234941018.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f51002bf-c2e8-495b-a186-6f10c176cc39-1749234941346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/83ccb44b-52df-4685-b0e3-ba7a6b34621a-1749234941140.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jiraporn Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Tasha 26 Jul 2025 Liked: Cleanliness, staff & service Limited dining was an issue ##### Tasha Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Liliana 12 Aug 2025 Disliked: Staff & service, amenities Staff is not friendly ##### Liliana Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Alejandrina Mercedes Munoz 6 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love everything ##### Alejandrina Mercedes Munoz Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Joshua Dean 21 Jun 2025 Hotel didn’t tell us anything about the resort. Also the hideaway is just a part of a giant hotel that is shared with kids. 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