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Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive

4.5 out of 5

Overview of Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive

Photo gallery

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationXoximilco17 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
    Popular LocationPetempich Bay23 min drive
    Popular LocationCancun Country Club24 min drive

Choose dates to view prices

  • Suite, Multiple Beds

    Photos of Suite, Multiple Beds

    4+ View all photos.

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 4
    • 2 King Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds

  • Standard Suite, Multiple Beds

    Photos of Standard Suite, Multiple Beds

    4+ View all photos.

    Room amenities

    • 560 sq ft
    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsStandard Suite, Multiple Beds

  • Suite, 1 King Bed

    Photos of Suite, 1 King Bed

    5+ View all photos.

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed

  • Suite, Multiple Beds

    Photos of Suite, Multiple Beds

    5+ View all photos.

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 4
    • 2 King Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds

  • Suite, Multiple Beds

    Photos of Suite, Multiple Beds

    5+ View all photos.

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 4
    • 2 King Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds

  • Suite, 1 King Bed with Sofa bed

    Photos of Suite, 1 King Bed with Sofa bed

    5+ View all photos.
    3.8/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed

  • Luxury Junior Suite Swim Out

    Photos of Luxury Junior Suite Swim Out

    5+ View all photos.

    Room amenities

    • 560 sq ft
    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsLuxury Junior Suite Swim Out

  • Standard Suite, Multiple Beds

    Photos of Standard Suite, Multiple Beds

    4+ View all photos.

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsStandard Suite, Multiple Beds

  • Suite, 1 King Bed with Sofa bed

    Photos of Suite, 1 King Bed with Sofa bed

    4+ View all photos.

    Room amenities

    • 560 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed

  • Suite, Multiple Beds

    Photos of Suite, Multiple Beds

    5+ View all photos.

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds

  • Suite, Multiple Beds

    Photos of Suite, Multiple Beds

    5+ View all photos.

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds

  • Superior Room, 1 King Bed with Sofa bed

    Photos of Superior Room, 1 King Bed with Sofa bed

    4+ View all photos.

    Room amenities

    • 1259 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 King Bed with Sofa bed

About this area

Puerto Morelos

Located in Puerto Morelos, Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive is next to a golf course and on the beach. Aquaworld and Cancun Interactive Aquarium are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Artisans Market. Ventura Park Cancun and Costa Occidental de Isla Mujeres National Park are also worth visiting.
Visit our Puerto Morelos travel guide
View in a map
Map
Popular Location

What's nearby

  • Xoximilco - 17 min drive
  • Crococun Zoo - 18 min drive
  • Ventura Park Cancun - 19 min drive
  • Petempich Bay - 23 min drive
  • Cancun Country Club - 24 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • Gourmet Marche — 1 min walk
  • Zen | Japanese Cuisine — 1 min walk
  • Los Caporales - 15 min drive
  • Los De Pescado - 15 min drive
  • Starbucks - 15 min drive

About this property

Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive

Adults-only beachfront property
Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 343 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Free wired Internet and furnished balconies are standard, as are plasma TVs with cable channels.
Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive offers 343 forms of accommodation with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch Plasma televisions come with premium cable channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include indoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Royal Spa has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and local beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • All buffet and à la carte meals, snacks and local beverages included
  • 10 restaurants and 1 coffee shop/cafe
  • 4 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 3 indoor tennis courts
  • 2 outdoor pools
  • Designer shops
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Dry cleaning service

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 49-inch plasma TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

See similar properties

Puerto Morelos
Puerto Morelos
Air conditioned
Air conditioned
All-Inclusive Resort
All-Inclusive Resort
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+
Pool
Pool
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Can I cancel my reservation for free at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive and receive a full refund?
Yes, Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive?
As of 5 Dec 2020, prices found for a 1-night stay for 2 adults at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive on 7 Dec 2020 start from £208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive have a pool?
Yes, this property has 2 outdoor pools.
Is Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive?
Valet parking is free at this property.
What time is check-in at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive?
Check-in is from 3:00 PM - midnight.
What time is check-out at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball, dance classes, yoga classes and more.
Where is Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive located?
Located in Puerto Morelos, this beachfront resort is next to a golf course, 0.1 mi (0.1 km) from Costa Occidental de Isla Mujeres National Park, and within 12 mi (20 km) of Playa Coral and Petempich Bay. Cancun Country Club and Sanctuary of Hope and Time Capsule are also within 12 miles (20 km).
4.3
Excellent
5 - Excellent
549
4 - Good
257
3 - Okay
97
2 - Poor
41
1 - Terrible
36

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Diamond club closed. Excellent otherwise, especially during COVID-19
Stayed 10 nights in Nov 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Staff & service
The resort itself had a great layout and nice feel. You could tell there had been recent hurricane damage to the exterior but overall it was nice. The room was spectacular. Very clean. However, the view of the swamp next door was a bummer. We couldn't even enjoy the balcony hot tub because the smell of the stagnant water was repulsive. The buffet was amazing. Fresh omelets every morning and the coffee was delicious. The staff was always very kind and courteous with a big smile. The Durado restaurant, exclusive to hideaway guests, was our favorite restaurant by far. The food was fresh and we found the best margaritas at this bar. We had a blast playing sand volleyball and listening to the live music at the hideaway pool. The beach/ocean left must to be desired. The water was brown and full of seaweed and jellyfish. The Spa was excellent. The best massage I have ever had! Royalton wasn't our favorite resort we've stayed at but we definitely felt we got a great deal.
Stayed 5 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. We met many people there that have been returning to this resort year after year and I understand why! The food was really good at every restaurant we tried. The staff at this resort had to be the best part. Henri at the beach bar was absolutely incredible. He was very personable and joined us with lots of laughs. He was also extremely attentive to anything we needed! Mauricio, the pool butler, was also amazing. He would see us from across the pool and come running towards us to ask us what we needed and got us set up with towels immediately. Those two really stood out to us and we will be returning to see them shortly hopefully!
Stayed 7 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
We loved everything. Only critical statement at all was that the Mexican food restaurant was closed. It is sad to go to a Mexican resort and be offered Indian food and Japanese food but not to get Mexican. Everything else was excellent. Lives the service and facilities.
Stayed 5 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful resort. Stay on the adult only side. With a swim out . Did not have to want for anything staff was amazing brought you anything you wanted. Food was good. There SPA WAS Amazing. I really wanna go back. I had an great experience.
Stayed 3 nights in Nov 2020

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