Title: Cancun Plaza Condo Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cancun Plaza Condo Beachfront hotel with 2 outdoor pools and restaurant ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/14000000/13440000/13433800/13433737/fe109a02.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/14000000/13440000/13433800/13433737/1aa04566.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Studio, Balcony, Beach View | Premium bedding, down duvets, in-room safe, individually furnished](https://images.trvl-media.com/lodging/14000000/13440000/13433800/13433737/619e7f53.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/14000000/13440000/13433800/13433737/2a338ae8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Studio, Balcony, Beach View | Terrace/patio](https://images.trvl-media.com/lodging/14000000/13440000/13433800/13433737/df0210f7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cancun Plaza Condo sits near the city's beautiful beaches and popular attractions, offering a lively getaway spot. Travelers can cool off in either of the two outdoor pools, soak up sun on the terrace, or sample regional dishes at the on-site Casa del Mar restaurant. 8.0 Very good ## Popular amenities - - - Bar - Kitchen - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=13433737&PinnedHotelID=13433737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=13433737&PinnedHotelID=13433737&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=13433737&PinnedHotelID=13433737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=13433737&PinnedHotelID=13433737&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13433737&PinnedHotelID=13433737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13433737&PinnedHotelID=13433737&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13433737&PinnedHotelID=13433737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13433737&PinnedHotelID=13433737&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 4 of 4 rooms ![Premium Studio, Balcony, Beach View | Beach/ocean view](https://images.trvl-media.com/lodging/14000000/13440000/13433800/13433737/370f7af7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio, Balcony, Beach View ### Highlights Balcony Individually furnished Air conditioning Kitchenette Fridge Flat-screen TV Blackout curtains Premium bedding - 431 sq ft - Beach view - Sleeps 4 - 2 Double Beds ![Standard Studio Suite, 2 Double Beds, Sea View, Beachside | Premium bedding, down duvets, in-room safe, individually furnished](https://images.trvl-media.com/lodging/14000000/13440000/13433800/13433737/abe689e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio Suite, 2 Double Beds, Sea View, Beachside ### Highlights Garden Individually furnished Individually decorated Air conditioning Kitchenette Fridge Flat-screen TV Blackout curtains - 592 sq ft - Beach view - Sleeps 4 - 2 Double Beds ![Premium Studio, 2 Double Beds, Oceanfront | Premium bedding, down duvets, in-room safe, individually furnished](https://images.trvl-media.com/lodging/14000000/13440000/13433800/13433737/98865bbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio, 2 Double Beds, Oceanfront ### Highlights Individually furnished Air conditioning Kitchenette Fridge Flat-screen TV Blackout curtains Premium bedding Down duvet - Sleeps 4 - 2 Double Beds ![Premium Studio Suite, Beach View, Beachside | Premium bedding, down duvets, in-room safe, individually furnished](https://images.trvl-media.com/lodging/14000000/13440000/13433800/13433737/df55736e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio Suite, Beach View, Beachside ### Highlights Individually furnished Air conditioning Kitchenette Fridge Flat-screen TV Blackout curtains Premium bedding Down duvet - Beach view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![4 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,367 reviews £105 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3552f2fd-56fd-41f1-9037-fae5dfe7de26&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/36d98b9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - 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All-Inclusive Cancun - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,913 reviews £390 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3552f2fd-56fd-41f1-9037-fae5dfe7de26&top_cur=GBP) Ad ![3 outdoor pools, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11670000/11669200/11669114/733d2b1b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 9.2 Wonderful 1,854 reviews £358 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3552f2fd-56fd-41f1-9037-fae5dfe7de26&top_cur=GBP) Ad ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/f5af3bd6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Sands Cancun Resort & Spa - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Plaza-Condo.h13433737.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Plaza-Condo.h13433737.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.07406%2C-86.77840&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4Bck6zsZCB-WTtv0Mgi1uOVz-yY=) Kukulcan Boulevard Km.19.5 L 65, Cancun, QROO, 77500 #### What's nearby - Maya Museum of Cancun - 3 min walk - 0.2 miles - Iberostar Cancun Golf Course - 3 min walk - 0.2 miles - Delfines Beach - 14 min walk - 0.8 miles - Aquaworld - 16 min walk - 0.9 miles - El Rey Ruins - 10 min drive - 1.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive #### Restaurants - ‪Piña Colada - ‬5 min walk - ‪Playa - Beach - ‬8 min walk - ‪Noriku - ‬8 min walk - ‪Chala - ‬8 min walk - ‪Flama - ‬8 min walk ## About this property ### Cancun Plaza Condo Hotel near Iberostar Cancun Golf Course Delfines Beach is located near Cancun Plaza Condo, which provides a poolside bar, a terrace and a garden. The on-site international cuisine restaurant, Casa del Mar, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking - Tour/ticket information - Guest reviews say great things about the helpful staff Room features All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Rainfall showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Wardrobes/cupboards, kitchenettes and fridges ## Similar properties ![4 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,367 reviews £105 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 2,007 reviews £122 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/2315e27d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 2,719 reviews £96 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/495ab521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - On private beach - Pool - Spa - Parking included 7.6 Good 1,617 reviews £60 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=58187053&PinnedHotelID=58187053&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/6000000/5830000/5823800/5823727/3eac502c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bsea Cancun Plaza Hotel Zona Hotelera - On private beach - Pool - Spa - Kids pool 7.2 Good 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=5823727&PinnedHotelID=5823727&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36090000/36085900/36085831/899bc04d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza Condo Hotel Zona Hotelera - Pool - Spa - Kids pool - Parking included 7.0 Good 454 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=36085831&PinnedHotelID=36085831&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9460000/9450300/9450296/9a33b065.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Dream Cancun by GuruHotel Zona Hotelera - Pool - Spa - Parking included - Free WiFi 7.4 Good 1,027 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9450296&PinnedHotelID=9450296&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/00c94821.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza - Best Beach Zona Hotelera - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 131 reviews £103 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6210000/6209300/6209261/2a2dc5b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renovated Aloft Cancun Zona Hotelera - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 220 reviews £92 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=6209261&PinnedHotelID=6209261&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/1000000/990000/980600/980531/2eda6ab1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Turquesa - Near Luxury Avenue Shopping Mall Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 7.6 Good 1,110 reviews £93 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=980531&PinnedHotelID=980531&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site parking (max 1 space per unit) ### Food and drink - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Casa del Mar ### Things to do - 2 outdoor pools - Children's pool - Library - Outdoor pool (guest access) ### Family friendly - 2 outdoor pools - Children's pool - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities - Lifeguards on site ### Conveniences - Laundry facilities ### Guest services - Dry cleaning/laundry service - Housekeeping (once per stay) - Tour and ticket assistance ### Outdoors - Garden - On a private beach - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Low-height door lock - No lift - Wheelchair accessibility - Wheelchair-width doorways ### More - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Blender - Cleaning supplies - Cookware, dishware, and utensils - Griddle - Hob - Kitchenette - Microwave - Paper towels - Refrigerator - Toaster ### More - Air conditioning (climate-controlled) - Individual furnishings - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The property charges 5 per cent for credit card payments There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Access code, host will greet you ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash Breakage deposit: MXN 2000.00 per stay We have included all charges provided to us by the property. ### Optional extras - Credit card charges are subject to a surcharge of 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash On-site parties or group events are strictly prohibited This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Cancun Plaza Condo Cancun Plaza Condo Hotel Cancun Plaza Condo Cancun Cancun Plaza Condo Hotel Cancun ## Frequently asked questions ### Does Cancun Plaza Condo have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Cancun Plaza Condo pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Cancun Plaza Condo? > Self-parking is free at this property. ### What time is check-in at Cancun Plaza Condo? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Cancun Plaza Condo? > Checkout is at 11 AM. ### Where is Cancun Plaza Condo located? > Nestled on the beach, this Zona Hotelera hotel is just steps away from Nichupté Lagoon and Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cancun Plaza Condo Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 64 8 - Good 44 6 - Okay 28 4 - Poor 4 2 - Terrible 14 ### 7.8/10 Cleanliness ### 8.0/10 Staff & service ### 7.0/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### omar 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great beach, beutiful ocean view. ##### omar Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Alison 5 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The condo was lovely - nice size, nice bathroom, basic kitchen facilities… and the sea view. And at the right end of the strip for a pre-flight night. ##### Alison ### 8/10 Good #### Walter Vicente Mora 26 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice view. ##### Walter Vicente Mora Stayed 5 nights in Nov 2023 ### 8/10 Good #### Felipe 18 Mar 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Very old and outdated, but worked great for me. ##### Felipe Stayed 2 nights in Mar 2024 ### 8/10 Good #### Terri 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reviewing Condo 2306. Great location on the quieter end of the hotel zone. Great pool, great beach, view, restaurant, bar and staff. Condo was pretty clean, floors hadn’t been done. No facecloths until our last day. No closet and not a balcony you can sit outside on, about a foot wide. Basic amenities were fine, beds were comfy. Rain shower with light pressure. If you have long hair like me there’s no washing it! Would stay again as we enjoyed the smaller quieter building compared to the huge resorts down farther. Oxxo across the street. Restaurant and bar were good but pricey. Manned security gate, felt very safe. ##### Terri Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Luis 13 Aug 2022 Disliked: Property conditions & facilities, room comfort Overall my stay was ok, the place is a little dated and the beds were not comfortable. But its ok for the price you pay. ##### Luis Stayed 6 nights in Jul 2022 ### 8/10 Good #### Juan 30 May 2023 Liked: Cleanliness, staff & service Service was great, just the room was not properly done during our stay. ##### Juan Stayed 2 nights in May 2023 ### 2/10 Terrible #### James 12 Jan 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities It was the dirtiest hotel or condo I ever seen in my life. The only thing that made it work. Wow was the ocean front view the band sheets was old and dirty. There was no AC and the seat was dirty when I got there it issues with dirty when I got there, but I’m from the projects so I wasn’t that bad. At least I had a good view. This place is not for the middle or upper class but if you from the hood it’s worth the money ##### James ### 2/10 Terrible #### Mark 21 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Renters beware The room was worn out. The balcony door did not lock, the air conditioner was underpowered and did not get the room cool. The bathroom vanity top was cracked and broken. The bathtub was terribly stained or dirty. Couldn’t figure out which it was. The furniture was chipped and worn out. Cooking facilities was a joke. Only good thing about the room was the clean linen. Would not recommend this place. It was a dump ##### Mark Stayed 1 night in Jan 2024 ### 4/10 Poor #### Andrekita 5 Feb 2023 Disliked: Staff & service, property conditions & facilities #### Privately owned units,poor quality control & manag Poor communication. For Rm #2401, no advance info to permit check in except a WhatsApp #- but no one monitored in timely way. We had to leave property and come back a couple hours after check-in time. On exit, despite confirmation our luggage could be held a few hours after checkout but before leaving to airport, no one available- we had to scramble and invent other arrangements. Refrigerator was broken-kept things cold but could not make ice, then just didn't even go on. But for broken fridge and no reasonable storage space- Rm #2401 was attractive. Condo is beach front but located on very south end of hotel zone where water is rougher. Except for pool, No communal amenities - no icemaker, no water dispensers, no gym, no reception area to relax if waiting for someone or to read if you have rented a studio/ one undivided room. All units are privately owned so no quality control. I am aware that some units have better, more responsive and available management. ##### Andrekita Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### Breana 25 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We dont recommend, spend your money somewhere else. Pay the price for a better hotel. Staff at dining tried charging us multiple times, pool time was overly restricted with access. If you wanna be under impressed and catfished, this is your place ##### Breana Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Lucia 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La verdad que nos gustó mucho la experiencia, aparte que nos dieron una habitación completamente renovada la localización enfrente de la playa la piscina todo 10/10 ##### Lucia Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Verified traveller 26 Jun 2025 Liked: Cleanliness Disliked: Property conditions & facilities #### Nice room, but not a balcony Middle ratings because I only stayed one night instead of seven I booked. Could not open sliding door wall as locking mechanism was busted. Renter said she would come the next day and fix but I had to leave immediately next morning due to family emergency back home, thus only one night stay. The description of room when booking said "balcony" but it should be changed as it is not a "balcony." Correct description would be a "Juliette balcony" if you want to use the balcony description. I asked Mary Dana (renter of room) if I could get some refund on account for a future stay since I only spent one night there but paid for seven. I didn't ask for a refund, just credit if I am able to return to Cancun, and she said yes, but I have not seen any confirmation of a credit. This room was nice, except for the Sliding door wall unable to open and the balcony description when booking. ##### Verified traveller Stayed 6 nights in Jun 2025 ### 6/10 Okay #### Ann-Charlotte 15 Mar 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Budget choise Vår lägenhet hade trasig säng, trasig dusch och var väldigt välsigt sliten. Restaurangen hade bra och billig mat. Stranden är helt okej men bara 3 parasoller. Funkar inte. Vid poolen finns fler parasoller/solstolar men inte nog många eller hela. Skulle inte rekommendera just vår lägenhet iallafall. ##### Ann-Charlotte Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Louis 11 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was nice. ##### Louis Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Adrianne 28 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thoroughly enjoyed our stay. Options for food around the location were a bit scarce but I was fine about that. Liked that there was a small very affordable convenience store on location and coin laundry if needed. The restaurant/bar has great staff. If you struggle speaking Spanish they are very accommodating with English. Easy access to a BEAUTIFUL beach. Only there two nights and was sad to go. The room was adorable, showed some wear and mild tear… It felt a bit more relaxed, organic and homey because of that. We had a balcony with ocean view, recommend getting an ocean view! If early riser bring coffee to make- restaurant doesn’t open until 8am (stays open til 11pm) but they have industrial expresso machine and cappuccinos are good! ##### Adrianne Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Claudia 1 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima estadia em Cancun Plaza Condo A acomodação tem móveis antigos porém é espaçosa e extremamente confortável e fica numa localização excelente. Em frente a praia, vista linda. Ótima piscina. Segura e tranquila, tem estacionamento e loja de conveniência dentro do condomínio. Só sentimos falta de blackouts nas cortinas. ##### Claudia Stayed 2 nights in Jan 2025 ### 8/10 Good #### Susana Abigail 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La información es acorde a lo publicado ##### Susana Abigail Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Abe 21 Jan 2025 Disliked: Property conditions & facilities the people where ok to deal with they let us check out a few hours late witch was nice but the room 2101 is really run down and is in desperate need of renovation ##### Abe Stayed 6 nights in Jan 2025 ### 8/10 Good #### Harold 10 Jan 2025 Liked: Cleanliness, amenities The room is ok, but the area is magnificent. Easy access to the beach and the pool Area is beautiful. The restaurant is amazing too. Would highly recommend ##### Harold Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Jessica 27 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place is not anything close to the photos. It was so run down looking and the lock did not seem secure. There is nothing to do here. The beach was very small and no one wanted to help us. It was so gross and not anywhere close to the photos that we ended up walking next door and booking a different room to stay. ##### Jessica Stayed 1 night in Nov 2024 ### 10/10 Excellent #### MARIA GABRIELA 30 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La dueña y la asistente que nos dio acceso a la propiedad, nos atendieron de maravilla. La propiedad tuvo todo lo que necesité, tranquilo y agradable. Gracias ##### MARIA GABRIELA Stayed 7 nights in Jul 2024 ### 8/10 Good #### Adriana 23 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El servicio bien sólo que el refrigerador nunca enfrió. El hotel está bien, pero el personal de alberca es sumamente molesto, te hostigan y no dejan de mirar hasta con binoculares que hace la gente, sobre todo a los mexicanos. ##### Adriana Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Tomas 18 Jul 2024 Liked: Staff & service, amenities Es un lugar bien ubicado, solo que las instalaciones ya son muy antiguas ##### Tomas Stayed 1 night in Jul 2024 ### 10/10 Excellent #### María Barbara 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien el restaurante nesecitan mejoraría y Atención ##### María Barbara Stayed 5 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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