Search Burnsall Cottages

"Fast, efficient and friendly check in service. All the staff were so pleasant and helpful. Car parking easily accessible and we were able to leave the car in the hotels park until 5pm on day of check out which was a bonus. Lovely clean modern hotel close to the town centre. Our room was on the 8th floor which had wonderful views over the town. The rooms were lovely and clean with everything we needed including a fridge. The super king bed was comfortable too. I can't fault this hotel especially as it was so reasonably priced too. Will certainly be staying again."

"Excellent staff, friendly, helpful, knowledgeable and efficient-particularly the reception staff. We were very fortunate to be given an upgrade-very exciting! This meant a canal view room which was lovely, much quieter than the front of the building. The hotel appears to be undergoing a programme of refurbishment and the dining room is much improved. Unfortunately the same could not be said of the breakfast. It was disappointing that there was only sliced bread available. The slices of cheese were hard and curled and looked most unappetising. The hotel is set in lovely surroundings and the walk along the canal into Skipton is a pretty one, where we saw jumping lambs, ducks, geese, swans and an otter. We always enjoy our stays here."

"The staff was very welcoming, especially the blonde woman on the front desk. She made our stay very memorable. The hotel itself was aesthetically furbished. Their spa facilities are impressive very modern and very relaxing. Paying for parking was the only issue. Other than that what a wonderful stay. Thank you"

"Room was a good size ,but tv was placed at the side of the bed ¬ on a arm so you couldn't move to a better position so really bad neck ache.nice size shower but no pressure.The breakfast was a buffet we were expecting a breakfast menu,felt a bit like a free breakfast in a well known chain!very disappointing.had a meal in the pickled sprout which was excellent, would definitely recommend going there for a meal."

"The ground floor of the property is beautiful and very well kept with all the style of the period it was built in. The bed rooms were small but had everything you need but the floor boards are a different matter you could here every step the person in the room above took."

"Reception staff welcoming and friendly and check-in was very quick and efficient. Our Standard Double room was clean, comfortable and spacious. Excellent breakfast, as always, with quality ingredients and a variety of hot and cold options. We also had a great evening meal at the Fat Badger - the burgers were very good! Highly recommended - we always stay at the White Hart if we are spending the evening in Harrogate."

"There was no one on reception when we arrived (about 10pm) and had to wait ages for someone to come. The room was clean. The staff at breakfast were lovely and so helpful and the breskfast itself was very good."

"We enjoyed our stay and it was excellent value for money. The hotel garden is very nice, but rather than being able to admire the lovely garden down the corridor to the leisure facilities, there is a thick net curtain? The tea and coffee in the room is nice, and freely available in reception There is a small fee for using the pool, and it is very well maintained and the spa area and changing rooms were spotless both times we used them. There's plenty of parking at only a small fee per night."

"Lift was out of order, we had a late checkin and did it as a noise bar, could hear the bar staff very well. Lift wasn’t working, had to climb 3 flights of stairs with our suitcases. Room was nice and clean. Beds lovely and comfy. Evening meal ok. Breakfast not so good, over cooked rubbery eggs, bacon very hard and dried out, overcooked, filer coffee included, other coffees at extra cost. Stayed two nights, but had breakfast out the second morning. Corridor lighting not working, including fire exit lights. Very dark at night, cleaner had to leave the storeroom door open so there was some light in the corridor. Beautiful decor in the pub and eating area, just attention required on the food and essentials like lift and lighting"