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"We had a wonderful time, John was very polite and welcoming, he gave us great advice, we get a family room it was clean and very nice. Breakfast was great. I think John is a fantastic staff. Highly recommend this hotel. On my next trip to Canterbury i will be staying at this hotel "

"Staff were lovely and helpful room was very comfortable .lovely courtyard for drinks .we had a lovely birthday celebration "

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"Perfect"

"Always a pleasure staying here which is every month! 👍"

"Nice hotel, going through a refurbishment, so quite noisy early morning, unfortunately we had an issue with the heating system in the room, they did provide an electric heater but we didn’t use….everything seemed nice and clean but there were tea marks on the carpet next to the bin, the duvet didn’t fit the cover, it was too long head to toe but too small from left to right, I just think whoever made the bed, didn’t fit the duvet to the cover properly…..the staff seemed pleasant enough, not to much interaction…I would recommend but after the refurbishment was completed.."

"Lovely hotel, good location and great service."

"Rooms need updating they needed tobe upgrading insome areas staff where brilliant "

"Large room for 3 adults."